Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Here are three examples of retailers already doing it today. in a session at NRF.

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Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market.

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Retail TouchPoints

JUNE 29, 2022

Ensure security cameras point directly toward all entrances and exits, as this can help you see where any theft is occurring or when unauthorized employees are entering prohibited areas or rooms. Areas with valuable inventory, like stockrooms, should also be visible. Ensure that your store has proper lighting for clear video footage.

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Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. For example, say you try on a white button-down in-store.

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Retail TouchPoints

MARCH 1, 2024

“We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Our App First member deals experience is a great example of this.

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Retail TouchPoints

DECEMBER 21, 2023

There are a few common examples of this “take no prisoners” strategy, but one of the most egregious is stripping the checkout of any features that could possibly stand between a shopper and their final purchase. Picture, for example, a shopper waiting in the carpool line, scrolling endlessly on their phone as they wait for school to get out.

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Retail TouchPoints

AUGUST 31, 2022

But making good use of location data isn’t without its challenges; for example, it’s often difficult to pinpoint what location data can do for your business or how to verify data quality, particularly in international markets. From the point-of-sale to stock information, the retail industry is brimming with data.

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Retail TouchPoints

APRIL 25, 2024

If you’re in a grocery store and you have a loose bag of apples, the computer vision is able to at least narrow it down to a couple of different types, for example, Fuji versus Granny Smith, as opposed to having to start from scratch and manually type in what you have,” explained Unni.

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Retail TouchPoints

APRIL 16, 2024

Aldi is continuously looking for new ways to be innovative and provide a best-in-class experience for our shoppers, and ALDIgo is a great example of that in action.” “It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

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Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. For example, with social kickbacks, you can run a promotion that provides a call to action, such as inviting customers to post on Instagram with a branded hashtag. It’s Time to get Creative.

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Retail TouchPoints

FEBRUARY 7, 2023

For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. For example, Amazon announced a new drug subscription service for Prime members, RxPass. We also see significant new investments in the point-of-sale solution to complement past investments in digital.

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Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints. TikTok also offers direct integrations and connectors with WooCommerce, Salesforce Commerce Cloud, BigCommerce, Magento and others.

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eCommerceFuel

NOVEMBER 2, 2020

Among these businesses, there are some impressive online store examples offering high-quality shopping experiences. Each of these store examples should point to the key elements you should focus on to help you gain customer traction and success for your own eCommerce store. Today there are over 800,000 stores on Shopify alone.

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Retail TouchPoints

DECEMBER 13, 2023

The H&M Move concept is a great example. A great recent example of this type is the Tiffany Landmark in New York City. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. What we haven’t seen as much of the last few years are inspiration-driven concepts.

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iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. With mobile point of sale systems, transactions don’t have to take place within the store. The hardware can be any mobile device that can run your store’s point of sale software.

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Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work. This shift also puts people organizations in a tough spot.

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Retail TouchPoints

MAY 27, 2022

Store staff will train on how to do needs analysis with their customers and then apply learnings from product features and the product range to sell the right product in the simulation,” explained Ellen Vrålstad, VP Sales for Retail at Attensi in an interview with Retail TouchPoints.

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iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales.

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iVend

AUGUST 6, 2023

Reporting has always been important in retail – understanding sales tracking figures, inventory levels and the impact of marketing for example. But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more.

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Korona

JANUARY 30, 2023

As a retail business owner, there are certain features you look for when choosing the point of sale software that will be used to run your store. Inventory management, CRM, loyalty programs, accounting integration, transaction processing, and gift cards are all elements that you look for when shopping for a point of sale provider.

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iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. With mobile point of sale systems, transactions don’t have to take place within the store. The hardware can be any mobile device that can run your store’s point of sale software.

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Retail TouchPoints

MARCH 1, 2024

Providing guidance on proper storage requirements, including refrigeration needs or specific storage conditions essential for maintaining product quality, is essential, as is incorporating a barcode for seamless scanning at the point of sale and a batch or production code that enhances traceability and quality control measures. #4

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Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do For example, one brand implemented digital screens to provide in-store styling capabilities to customers, but adoption was very low.

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Retail TouchPoints

JUNE 23, 2023

Take cloud point-of-sale (POS), for example. Millions of transactions are processed, but there are many potential failure points — switches, routers, networks and cloud providers. Further, we need to clarify the use of the term cloud. POS represents one of the biggest use cases for edge computing.

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BigCommerce

DECEMBER 19, 2017

Take digital commerce, for example. Some estimates project that global ecommerce sales will reach $4 trillion by the year 2020. Currently, examples of prominent payment technologies include: Digital wallets – apps that store credit card information on a mobile device—be it phone, smart watch or other payments enabled devices.

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Retail TouchPoints

NOVEMBER 1, 2023

For example, many online transactions are “card-not-present,” which has less security than a physical card swipe. For example, Visa introduced new evidence requirements in April of 2023. For example, customer service reps that embed right into the payment process can deter potential friendly fraud.

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Retail TouchPoints

APRIL 3, 2024

Other examples of live media include real-time weather feeds and traffic updates. So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage.

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Korona

FEBRUARY 4, 2023

Basic terminology for understanding payment processors Examples of payment processors POS System vs. payment processor 1. The payment gateway is used through the retailer’s point of sale (POS) card reader device to securely transmit transaction and card data to credit card networks, acquirers, and card issuers.

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iVend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. What are the things to look for in a mobile point of sale device?

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Korona

JANUARY 16, 2023

Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system. With cloud point of sale systems like KORONA POS, you can do all of your back-office business work from anywhere with an internet connection. Integration Readiness Is Key.

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Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

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Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Widely reported examples of such attacks include Macy’s where huge numbers of customers were notified that their cardholder data had been stolen.

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Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits. Rather than a one-size-fits-all approach, merchants must provide their customers with choices.

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iVend

NOVEMBER 6, 2022

So whilst it’s not a bad picture, it’s not great either, and the retailers who will make the most of the season are those who can attract customers and sales, whilst driving efficiencies and cost savings for a profitable holiday season. This helps to maintain the balance between volume of sales and profitability.

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Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. In this article, we’ll break down these costs in detail, comparing some of the most popular point of sale software packages so that you can make an informed decision when it comes to purchasing your POS system. Let’s dive in!

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Retail TouchPoints

APRIL 11, 2024

Using predictive synthetic data, a retailer could predict that a shopper who buys Starbucks ground coffee at Safeway on a Tuesday is also likely to buy Kerrygold butter in the same shopping trip — and could, for example, send them a mobile coupon while they’re in-store.

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