Retail TouchPoints

OCTOBER 20, 2020

FedEx will partner with Happy Returns to offer the solution provider’s in-person return service at more than 2,000 FedEx Office locations. FedEx will then aggregate box-free items from multiple retailers into a single shipment to reduce the cost of the returns process.

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Retail TouchPoints

DECEMBER 13, 2022

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to shoppers, in early 2023. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office.

eCommerce 50

eCommerce Omnichannel eCommerce Marketing Retail 50

TalkingRetail

APRIL 6, 2021

Parcels company FedEx Express is expanding its services with Collect+, the store-based delivery and returns service, to provide returns collection services. This story continues at Collect+ extends FedEx partnership. The service is currently only available for. The service is currently only available for.

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Retail Customer 70

RetailDive

APRIL 4, 2022

Using VTOL aircraft would improve both volume availability and service reliability within the company's network, FedEx Express executive Joe Stephens said.

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Improvements 98

RetailDive

OCTOBER 20, 2021

The company's logistics arm has grown in parcel volume and revenue, outpacing FedEx, UPS and the Postal Service every year since 2014.

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Shipping 123

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services.

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eCommerce Platforms eCommerce Shipping Retail 59

lateshipment

JANUARY 5, 2022

Introduction to the Rate Increase by FedEx and UPS. Year on year, major shipping carriers such as FedEx and UPS increase the rates for their services, raking up your shopping bills. FedEx has announced its General Rate Increase (GRI), which will be effective from January 3, 2022, with an average increase of 5.9% B each quarter.

eCommerce 52

eCommerce Shipping eCommerce Platforms Retail 52

lateshipment

FEBRUARY 10, 2022

FedEx is one of the top-three behemoths in not just the US but in the worldwide shipping carrier and delivery services space (the other two being DHL and UPS). Did you know that FedEx delivers more than 12 million packages per day? Understanding FedEx’s Money-Back Guarantee before submitting Claims. How to File FedEx Claims.

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Shipping Document Customer Operations 52

RetailDive

JANUARY 20, 2021

The announcement of new surcharges highlights how much FedEx plans to rely on these fees to manage its network moving forward.

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Management 124

RetailDive

JUNE 28, 2021

The technology enables FedEx to adjust to volume fluctuations, but the logistics provider may struggle to hire enough package handlers.

Technology 112

Technology 112

lateshipment

JANUARY 23, 2020

There are four basic choices for you — namely, DHL, FedEx, UPS, and USPS. DHL, FedEx, and UPS, the three private giants, have been in business for decades. FedEx reigns supreme in the air, while UPS has an exhaustive fleet on the ground. Smith is the founder, Chairman, & CEO of FedEx. FedEx earned $65.5

Shipping 100

Shipping eCommerce Small Business Retail Operations 100

lateshipment

OCTOBER 8, 2020

FedEx has announced its General Rate Increase (GRI) for 2021. According to FedEx “These rate changes enable FedEx to continue investing in service enhancement, fleet maintenance, technology innovations, and other areas to serve customers more effectively and efficiently.” The average rate increase is 4.9%

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eCommerce Shipping Customer Information 98

RetailDive

JUNE 17, 2021

The partnership gives FedEx a last-mile solution to complement its other investments like drones and delivery robots.

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Other 125

RetailWire

DECEMBER 27, 2022

Fedex said it was experiencing “substantial disruptions” at its DCs in Memphis and Indianapolis. The massive storm that slammed vast swaths of the country did a number on last minute Christmas deliveries. UPS yesterday was reporting service outages in 898 zip codes across Michigan, New York, Indiana and Ohio.

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Gifts Article 52

Ecommerce Guru

DECEMBER 13, 2020

FedEx is increasing its capabilities as e-commerce continues its fast growth. FedEx can acquire ShopRunner, an e-commerce service that offers more than 100 brands with online customers. On December 2, the delivery services giant announced it had reached an agreement with FedEx to buy Shoprunner.

eCommerce 52

eCommerce eCommerce Platforms Retail Customer 52

lateshipment

MAY 15, 2020

When you ship through FedEx or UPS, most packages make it to their destinations intact and on time. File a claim for FedEx lost packages here File a claim for UPS lost packages here File a claim for USPS lost packages here File a claim for DHL lost packages here. The post How to Handle FedEx/ UPS/ DHL/ USPS Lost Packages?

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Shipping Document Shipping Labels Retail 98

RetailWire

DECEMBER 7, 2021

FedEx has forecast that it will deliver 100 million more packages this holiday season than it did in 2019. We’ve seen a lot of people actually starting their Christmas shopping in the month of October, which is fundamentally different than we have seen traditionally in the past,” said Ryan Kelly, vice president of global e-commerce at FedEx.

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eCommerce Shipping Retail Article 52

BigCommerce

FEBRUARY 23, 2022

As consumers increasingly expect fast shipping when purchasing online, it may come as no surprise that Amazon surpassed FedEx in…

BigCommerce 294

BigCommerce Customer Experience Shipping Improvements 294

lateshipment

DECEMBER 4, 2020

On one hand, customers are ever unforgiving of delivery mistakes while on the other, carriers such as FedEx and UPS mercilessly add to your rapidly-escalating shipping expenditure. ” – Brie Carere , executive vice president and chief marketing and communications officer for FedEx.

Shipping 85

Shipping Small Business Retail Retail Supplies 85

RetailWire

DECEMBER 21, 2022

Fedex’s second-quarter results revealed lower package volumes, pointing to weak demand from China, in particular. However, thanks in part to gasoline surcharges, the company was able to continue turning a profit, sending shares higher in trading yesterday.

eCommerce 40

eCommerce Consumer Management Article 40

RetailWire

DECEMBER 19, 2022

The previous quarterly earnings reports from Fedex and Nike sent investors scurrying. News from the two companies this week are being seen as a preview of holiday season performance, which will not be fully evident until more retail industry companies report in the coming quarter.

Retail 40

Retail Article 40

Forrester eCommerce

OCTOBER 26, 2020

on FedEx, on UPS, on DHL, on USPS? On Dasher, on Dancer, on Prancer, on Vixen. There is no online equivalent to walking out of the store just after the moment of purchase, carrying a loved one’s holiday gift. This year, Deloitte foresees US brick-and-mortar sales increasing year over year between just […].

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Gifts Customer eCommerce Customer Experience 374

lateshipment

MARCH 20, 2020

FedEx Corp. FedEx is facing discrepancies in its services due to the prevailing situation. Global Suspension of Money Back Guarantee FedEx has suspended its Money Back Guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services worldwide. and Canada) FedEx Ground (U.S.

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Shipping eCommerce Retail Customer 73

RetailDive

DECEMBER 13, 2022

The carrier is touting the service as a low-price option for shippers in an expensive reverse logistics market.

Marketing 125

Marketing 125

RetailWire

JUNE 24, 2021

FedEx has suspended about 1,400 customers of its Freight shipping service as it seeks to deal with unprecedented demand.

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Customer Shipping Article 52

RetailDive

OCTOBER 21, 2020

Happy Returns has quadrupled its number of drop off locations with the addition of more than 2,000 FedEx Office locations.

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RetailWire

OCTOBER 19, 2020

FedEx and UPS have informed customers to expect delays in having their orders picked up as most of their capacity for the holidays is already filled. As many as seven million packages a day could be outside of maximum capacity for the parcel delivery services, according to estimates by ShipMatrix.

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Information Customer 52

RetailWire

DECEMBER 18, 2020

FedEx Corp said quarterly profit nearly doubled after rate hikes and surging volume improved the profitability of delivering e-commerce purchases to residential addresses. Quarterly revenue grew 19 percent while adjust net income was up to $1.3

eCommerce 40

eCommerce Improvements 40

RetailDive

OCTOBER 10, 2022

The logistics giant predicts it will handle a lower number of shipments over the holidays as retailers grapple with a "fluid and challenging economic environment."

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Retail 111

RetailDive

SEPTEMBER 16, 2020

FedEx Express, Ground and Freight will increase shipping rates by about 4.9% or more starting Jan.

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Shipping 59

Etail Solutions

JANUARY 8, 2019

FedEx Corporation provides high-value-added logistics, transportation, and related business services through focused operating companies. The post FEDEX appeared first on Etail Solutions.

Operations 28

Operations 28

lateshipment

APRIL 9, 2021

While peak surcharges are still levied on packages that are being shipped to certain remote locations, major shipping carriers such as FedEx, UPS, and Purolator reinstating their money-back guarantee for select service types is certainly some good news for eCommerce business owners. What is the Money-back Guarantee Policy?

Shipping 52

Shipping eCommerce Retail Supplies 52

Forrester eCommerce

DECEMBER 19, 2019

Last weekend, Amazon informed its 3rd party sellers (which account for more than half of its unit sales) that they are no longer allowed to use FedEx’s ground delivery service for Prime shipments. In its email announcement, Amazon noted that its reason is a decline in the delivery network’s performance and that it won’t lift […].

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Information Retail Customer 221

RetailWire

APRIL 8, 2021

The FedEx Packaging Lab is working with Otter Products to test a new box that is designed to protect wine bottles during shipping, while keeping them cool at the same time. Direct-to-consumer wine shipping has accelerated during the pandemic but faces challenges during the winter and summer months.

Shipping 40

Shipping Consumer 40

Retail TouchPoints

APRIL 11, 2022

Alphabet isn’t the only company interested in building out drone shipments — FedEx Express is harnessing the technology for middle-mile logistics. FedEx is utilizing the Chaparral aircraft, a VTOL aerial cargo system that can autonomously pick up 300 to 500 lbs. of cargo and deliver it by air up to 300 miles.

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Retail Download Operations Technology 116

RetailDive

OCTOBER 25, 2022

The increase for the logistics giant's Ground, Air and International services will take effect Dec.

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Retail TouchPoints

MARCH 1, 2023

Happy Returns, which was acquired by PayPal in 2021, isn’t the only company trying to make the complicated issue of online returns more convenient and cost-effective: Amazon continues to expand its network of in-store returns drop-off points, which in addition to Kohl’s now also includes a pilot at Staples ; FedEx plans to launch its new Consolidated (..)

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PayPal Retail Customer Experience Fashion 111