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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. retailers were revisiting their returns policies as of late 2022. Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. Lenient returns policies make this effect even worse.

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How to Create an Effective MAP Policy

Wiser

Most brands today are using what’s called a Minimum Advertised Price (MAP) policy to protect their business from resellers who could otherwise hurt their brand image, and profits, with too-low prices. Any experienced company knows how important a good MAP policy really is, both implementing it and enforcing it. at most retailers.

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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. freight and logistics market size is slated to grow from $1.29 freight and logistics market size is slated to grow from $1.29 trillion in 2024 to $1.57

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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

Revisit return policies to ensure they are customer-centric and accessible for shoppers, including time to return orders and choice of locations. If you don’t have customer-friendly policies, shoppers won’t even consider you when shopping.Like many shoppers, I wonder in advance of hitting the buy button what happens if it doesn’t work out.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? That increases the need for [domestic] storage locations, including warehouses and retail stores that are close to where your markets are. What you offer [in terms of fast fulfillment], and to whom, is very important.

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5 Differences Between Fulfillment by Amazon and Seller Fulfilled Prime

ChannelAdvisor

Today we’re going to look at the two programs that give you access to those lucrative Prime shelves: Fulfillment by Amazon (FBA) and Seller Fulfilled Prime (SFP). Fulfillment. The most striking difference between FBA and SFP is the way your items are fulfilled. With SFP, fulfillment is in your hands.