Retail TouchPoints

MARCH 5, 2024

We covered all of these activations across our social channels and, of course, it’s still on our [social] grid. We then moved into the weekend and sort of culminated this aspect of our partnership on Sunday, where we went to Northwest High School [in Indianapolis] and unveiled a new basketball court, which was painted by Micah Johnson.

Fashion 218

Fashion Travel Multi-channel Games 218

Wiser

JULY 6, 2021

Smart shelves are a grouping of technologies that provide new features and functions to the traditional store shelf. Smart shelves, on the other hand, incorporate digital signage, RFID technology, weight sensors, and other gadgets to elevate the shelf into a holistic, multi-purposed selling tool. But what are smart shelves?

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

Retail TouchPoints

AUGUST 19, 2021

This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. This is where insight into omnichannel behaviors and having an agile workforce strategy can play an invaluable role, according to Kotlyar.

Supplies 298

Supplies Consumer Omnichannel Multi-channel 298

Omnisend

MAY 10, 2023

Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. You can also experiment with multi-column layouts, add video and images, edit on the fly, and mark certain emails as mobile-only. At the same time, emails can also get overwhelming for customers.

Multi-channel 88

Multi-channel Live Chat Books Recommendation 88

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

JUNE 20, 2023

Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more. Plus, you can sell on social media and other channels using the Shopify checkout button. It’s an omnichannel platform, which allows you to sell through a range of channels, marketplaces, and social media platforms.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Omnisend

MAY 31, 2023

But SMS is not the only channel that Omnisend supports. One of Omnisend’s strong points is that you can combine SMS, email, and push notifications for an optimal omnichannel marketing experience that drives sales. When it comes to marketing channels, Omnisend has a plethora of integrations to improve your reach.

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

ESW

APRIL 11, 2023

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. Approximately 20% of that group was new to outdoor recreation. Brands must also bolster multi-and omnichannel experiences and unified commerce strategies to reach customers at all possible consumer channels.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

Optimizely

AUGUST 8, 2017

Tapping Into The Omni-Channel Nature of Today’s Consumer. 11:35 AM – 12:05 PM Renu Razdan, Director, Product Management, Omni-Channel & Mobile Apps, Nordstromrack.com & HauteLook Dan Fagan, VP, CRM & Media, Destination XL Group Dave Harris, VP of IT, The Yankee Candle Company, Inc.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Retail TouchPoints

AUGUST 11, 2021

Not all marketplaces are created equal ,” said Mohit Mohal, Managing Director at the A&M Consumer and Retail Group in an interview with Retail TouchPoints. You may also decide as part of your channel strategy to publish different products in different places — swimsuits on Zalando and furniture on Otto , for example.”.

Other 147

Other White Paper Multi-channel eCommerce 147

GetElastic

DECEMBER 21, 2021

The corporate bean counters that analyze spreadsheets will be pressing the business to push buyers down a more profitable path and likely begin question the value of ecommerce investments in favor of seeing recovery from more traditional channels. Read our Omnichannel Guide. Returns/Exchanges. Learn more with our complete guide.

Shipping Costs 140

Shipping Costs eCommerce Customer Multi-channel 140

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Users can view data from particular channels, individual, or all of the enterprise’s subsidiaries in the “Consolidated” setting. Source: curiousrubik.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

365 Retail

JANUARY 18, 2024

CDP Best Practices: Scoping, ROI and Use Cases During the summit, we also dug into the different aspects of using a CDP, including hearing from SPARC Group about building a multi-brand strategy with a unified data foundation and exploring the three pillars of ROI strategy at Vail Resorts.

Customer Data 65

Customer Data Customer Multi-channel Events 65

Ecommerce Platforms

MARCH 9, 2023

Here, you can track customer conversations across multiple channels, and implement strategies for better conversions. Constant Contact Frequently referenced when discussing alternatives to ConvertKit, Constant Contact is another multi-channel marketing automation solution with email at the core. Further reading ?

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

Ecommerce Platforms

FEBRUARY 27, 2023

The service is extremely easy to use, and suitable for all kinds of online sellers, with omnichannel sales capabilities, and instant inventory syncing for your online and offline stores. There’s even the option to segment your audience into groups and offer them unique discount and voucher codes.

Shopify 104

Shopify Payment Services Payments Shipping Costs 104

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Myth #1: Omnichannel and multichannel are the same. The benefits of going omnichannel?

Omnichannel 294

Omnichannel Multichannel Multi-channel Customer Retention 294

Ecommerce Platforms

MARCH 30, 2023

Today, the technology represents an easy-to-use omnichannel environment for marketing. Starting at $65 per month, you can upgrade to the Premium package, for access to automation workflows, Facebook ads, landing pages, and multi-user access. You can even set up live chat. Further reading ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

OrderDynamics

SEPTEMBER 14, 2017

Which makes the fact that both groups shop equally online is a bit of a surprise. This too is an opportunity for omni-channel retailers to stress the value and speed of pickup orders, curb-side pickups, or in-store pickup lockers. Multi-channel isn’t good enough. Millennials Are Most Likely to Visit a Store!

Multi-channel 114

Multi-channel Shipping Costs Electronics Channel 114

OrderDynamics

JULY 19, 2017

The omnichannel ecosystem is complex and expansive. Something that is especially true for omnichannel retailers selling through multiple digital and physical channels. Those with real experience in the omnichannel industry that can help navigate complexities and implement robust, scalable solutions that enable unhindered growth.

Shipping Costs 61

Shipping Costs Retail Omnichannel Multi-channel 61

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Ecommerce Platforms

SEPTEMBER 23, 2021

Omnichannel marketing solution with SMS and social media. The solution will allow you to connect with your customers through various channels, to build stronger relationships and improve sales. Multi-step journeys across multiple channels. Multi-media campaigns available. A/B testing and reporting features.

Social Media 104

Social Media Multi-channel Arts Marketing 104

Sailthru

MARCH 12, 2018

Target, which managed a critical sales turnaround during 2017, is expanding its omnichannel strategy to accelerate its increasing ecommerce market share. Target’s Omnichannel Goal: To Make the Store America’s Easiest Place to Shop. Target announced plans to expand its omnichannel efforts with free two-day delivery and curbside pick up.

eCommerce 60

eCommerce Omnichannel Shipping Costs Multi-channel 60

Ecommerce Platforms

APRIL 3, 2020

Sell on multiple channels? Shopify Plus comes with access to a wholesale eCommerce channel that you can add to your website within a couple of clicks. 20 sales channels available from your dashboard. The B2B multi-channel marketplace allows businesses to access marketplaces like Alibaba , for wholesale selling.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

OrderDynamics

NOVEMBER 23, 2017

Omni-Channel in Australian Retail Market Only at 25.5%. Rather than asking retail executives whether they ‘think’ their retail operations are running omni-channel services, the study stepped through the purchase of items online observing for click & collect, or in-store pickup options. Other Omni-Channel Factors.

Channel 50

Channel Multi-channel Merchant Services Marketing 50

Kissmetrics

NOVEMBER 30, 2020

Consider which support channels fit your customer’s needs. Offering call support alone to a Millennial or Gen Z audience will probably create some unhappy customers since both of these groups prefer live chat and social media. You can also connect Zendesk to your social channels without managing a ton of different platforms.

Live Chat 239

Live Chat Customer B2B Social Media 239

Ecommerce Platforms

MARCH 8, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. Plus, you can customize your chat widget however you choose, add all the branding components you like, create agent groups, and even leverage extra features like staffing predictions and work scheduling tools.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. Plus, you can customize your chat widget however you choose, add all the branding components you like, create agent groups, and even leverage extra features like staffing predictions and work scheduling tools.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Korona

NOVEMBER 30, 2022

Some successful multi-tiered loyalty programs also show members the percentage of total members in each tier. Gen Z, described as the most critical consumer group to date, has a different view of shopping and consumption than previous generations. Omnichannel loyalty programs. Types of Loyalty Programs: FAQs .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management. Even before COVID-19, it was one of the fastest growth channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

OrderDynamics

JULY 31, 2018

How Important Are Merchandise Returns to Omni-Channel Shoppers? However, how important are returns capabilities really for omni-channel shoppers? Important to Omni-Channel Shoppers? . It means the multi-channel idea that a customer should return goods to the same channel by which they purchased, is flawed.

Channel 50

Channel Multi-channel Shipping Costs eCommerce 50

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Ecommerce Platforms

MARCH 10, 2021

All things considered, therefore, SendinBlue is ideal for small businesses that are keen on expanding their contact base as much as possible while, at the same time, nurturing the resultant leads via omnichannel campaigns that combine email with SMS, on-site chat, Facebook ads, retargeting, and landing pages. Read our SendinBlue review.

Shopify 190

Shopify eCommerce Merchant Services Management 190

GetElastic

OCTOBER 21, 2021

I get super excited watching our deployment slack channels and seeing how quickly we are releasing new features to the platform. Tiffany Spizzo - Vice President, Global Channel & Alliances. Tiffany Spizzo has joined Elastic Path as Vice President of Global Channel and Alliances. Read the Guide. Q&A with Tiffany.

Payment Services 78

Payment Services Books Multi-channel Payments 78

Retail TouchPoints

FEBRUARY 1, 2024

Multi-Touch Attribution (MTA) will Lose its Relevancy In a cookieless landscape, you will need to move beyond the traditional cookie-dependent MTA testing methodology to different alternatives, because our understanding of audiences and what they’re doing has continued to decline due to blind spots without cookie tracking.

Multi-channel 254

Multi-channel Workshop Channel Marketing 254

Wiser

SEPTEMBER 4, 2018

Let’s take a closer look at BOPIS, and how you can implement a BOPIS retail strategy to support your omnichannel goals. From a retailer’s point of view, BOPIS is a great way to increase sales across all channels. 86% of retailers are integrating BOPIS into their omnichannel strategies in 2018. The Value in BOPIS.

Multi-channel 68

Multi-channel Channel Omnichannel Retail 68

Ecommerce Platforms

OCTOBER 12, 2022

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211