Retail TouchPoints

OCTOBER 2, 2023

The tool draws on the platform’s database of “creative knowledge” to help brands and creators brainstorm ideas, understand best practices, uncover trends and find inspiration. These prompts are only suggestions, and you are able to change and tell Creative Assistant what you need help with.”

Blog 278

Blog Technology Social Media Marketing 278

Retail TouchPoints

JANUARY 31, 2024

Since 2010, PERC has done a lot of legwork to cement its credibility as a trusted source for delicious, ethically sourced specialty coffee, and build their brand personality as friendly, welcoming coffee people who just want to help everyone find their perfect cup. SMS plays a special role in the way PERC does this.

Marketing 264

Marketing Customer Retention Shopify Social Media 264

Retail TouchPoints

APRIL 20, 2023

The solution also is designed to help brands easily integrate SKU-level data and product imagery from their ecommerce stores and dynamically place products throughout the virtual store environment.

Social Media 261

Social Media Retail Subscription Games 261

Retail TouchPoints

FEBRUARY 2, 2024

It can also help businesses identify new material providers and efficiently onboard new suppliers while ensuring that those vendors adhere to your environmental, social, and governance (ESG) standards and that your products are sourced responsibly.

Supplies 264

Supplies Shipping Costs Food and Beverages Management 264

Retail TouchPoints

DECEMBER 6, 2023

Amazon Prime is helping these students get home for the holidays through a partnership with StudentUniverse , a travel deal aggregator. As travel costs continue to rise, we’re happy to help make flying more affordable for Prime Students who want to spend this important time with family and friends,” said Carmen Nestares, VP of U.S.

Travel 264

Travel Subscription Books Supplies 264

Retail TouchPoints

MARCH 2, 2023

Engage3 aims to help retailers grow revenue and drive store trips by tracking and optimizing their price image through the Omnichannel Intelligence module, part of the Price Image Management suite.

Channel 276

Channel Omnichannel Retail Technology 276

Retail TouchPoints

JANUARY 10, 2024

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of.

Customer 289

Customer Subscription Management Improvements 289

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Retail 290

Retail Mobile Recommendation Consumer 290

Retail TouchPoints

JUNE 15, 2023

Merchant Portal also is designed to help retailers leverage a range of shipping options offered by GoBolt’s network of third-party carriers, including small parcel and freight.

Merchant Services 277

Merchant Services Fulfillment Retail Shipping 277

Retail TouchPoints

NOVEMBER 10, 2022

Personalized shopping tool Checkmate is designed to help shoppers discover brands, apply discounts and manage their orders post-purchase. The solution aims to automatically help consumers keep track of their orders and generate discounts without increasing spam emails, track all orders and manage all your gift cards in one central location.

Gifts 278

Gifts Retail Management Consumer 278

Retail TouchPoints

NOVEMBER 7, 2023

It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help. A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on.

Toys 258

Toys Electronics Apparel Mobile 258

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results.

Merchant Services 263

Merchant Services Small Business Retail Social Media Shopify 263

Forrester eCommerce

NOVEMBER 28, 2023

Knowing that they can’t go it alone, we asked what areas they foresee needing the most external help with in 2024. As champions of the customer, CMOs are pulled in all sorts of directions. We provided a list of 30 items in Forrester’s Q4 2023 B2C Marketing CMO Pulse Survey from which 171 US marketing […]

B2C 235

B2C Marketing Customer 235

Retail TouchPoints

SEPTEMBER 8, 2022

Cappasity has launched Mertsy SDK, a mobile digitizing solution designed to help classifieds include immersive content production inside their apps. The solution can integrate the capturing and displaying of 3D product images directly into retailers’ mobile apps and websites.

Retail 277

Retail Mobile Information Technology 277

Retail TouchPoints

NOVEMBER 17, 2022

Breakthrough ’s FELIX platform is designed to help retailers access the data, insights and clarity they need to find and create efficiencies within their networks, inform strategic decision-making and reimagine the movement of goods.

Shipping 264

Shipping Retail Supplies Recommendation 264

Retail TouchPoints

NOVEMBER 10, 2023

The brand has acquired a newfound relevance among Gen Z and millennials that has helped the company achieve a 5% year-over-year net revenue increase, while Kate Spade and Stuart Weitzman both saw losses over the same period. The luxury house consisting of Coach , Kate Spade and Stuart Weitzman reported revenue of more than $1.5

Operations 276

Operations Omnichannel Fashion Improvements 276

Forrester eCommerce

AUGUST 17, 2023

Impact-Oriented Investors Are Waiting For A Reason To Take The Plunge Data from Forrester’s Financial Services Benchmark Recontact Survey, 2022, found that 15% of US online adult investors own sustainable investment products — a group we call “sustainable investors.” They are younger, wealthier, and more educated than the average investor.

Management 370

Management Financial Services Banking Customer 370

Retail TouchPoints

JUNE 29, 2023

Temu offers Next-Gen Manufacturing (NGM) to help retailers and marketplace sellers increase visibility of demand so that they can improve their product fit and match market conditions. NGM is designed to go deeper into the supply chain by getting involved before the product is manufactured.

Supplies 304

Supplies Marketing Retail Improvements 304

Retail TouchPoints

FEBRUARY 23, 2023

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. It seeks to provide information that can help retailers decipher why customers return merchandise, in time and in season, to prevent future returns from happening in the first place.

Retail 277

Retail Supplies Improvements Information 277

Retail TouchPoints

FEBRUARY 13, 2023

They’re powerful weapons in uncovering suspicious patterns of online activity, helping to stop fraud before it can be committed. They are not only helping pinpoint suspicious activity in a sea of data but also providing the tools to explain what’s going on.

Merchant Services 289

Merchant Services Payment Services Technology eCommerce 289

Forrester eCommerce

OCTOBER 10, 2023

Retailers' solution to increased shrink may already be a tool in their arsenal. Learn from Emily Pfeiffer on OMS tech solutions for retail theft.

Fulfillment 439

Fulfillment Retail Consumer Management 439

Retail TouchPoints

JANUARY 12, 2023

Centric Software will introduce Centric Planning, a retail planning solution designed to help companies achieve strategic and operational digital transformation goals, at the 2023 NRF Big Show. Ultimately, the tool aims to help increase margins by enhancing the accuracy of forecasts and helping retailers optimize their decisions.

Retail 278

Retail Omnichannel Operations Management 278

Retail TouchPoints

MARCH 30, 2023

Mobile Media Labs solutions are designed to help retail marketers connect with publishers looking to monetize their traffic in order to help retailers acquire new customers despite strained budgets.

Mobile 255

Mobile Marketing Retail Download 255

Forrester eCommerce

OCTOBER 15, 2020

Heading into 2021, technology — both new and existing — will help firms achieve these aims and emerge from the crisis on sound footing. It has never been more important for organizations to anticipate change, strengthen resilience, and become truly customer obsessed.

Technology 546

Technology Customer 546

Retail TouchPoints

DECEMBER 1, 2022

The solution was created to help retailers build their CX business case, understand their CX maturity, illuminate ways to generate ROI and help define a solid CX strategy to drive desired business and customer outcomes.

Customer Experience 277

Customer Experience Customer Retail Customer Loyalty 277

Retail TouchPoints

MAY 18, 2023

The solutions are designed to meet consumers while they’re in a shopping mindset and at their highest moments of intent.

Retail 278

Retail Supplies Mobile Management 278

Retail TouchPoints

AUGUST 11, 2022

The solution aims to help retailers to smoothly transition their online stores to a headless commerce architecture. OSF Headless’ capabilities can help companies enhance storefront journeys and create app-like engaging experiences to keep up with consumer expectations using an extensive suite of headless applications.

Retail 276

Retail eCommerce Omnichannel Mobile 276

Retail TouchPoints

MAY 23, 2023

Generative AI for Product Images The biggest announcement was the introduction of Product Studio, which employs proprietary generative AI technology, developed in-house at Google, to help merchants quickly and easily create unique product imagery for their product listings. Merchants in the U.S.

Merchant Services 299

Merchant Services Events Shopify Improvements 299

Retail TouchPoints

JANUARY 1, 2024

If thieves can’t access items without the help of an associate, they won’t be able to execute shelf sweeps or take a product and run. Using connected tools and advanced predictive platforms can help loss prevention teams get the whole picture and make more informed decisions about where and when to use physical barriers.

Point of Sale 289

Point of Sale Reference Retail Operations 289

Retail TouchPoints

FEBRUARY 14, 2024

And because we share a lot of data with our brands, we can actually help these brands determine where they should open a location, whether that’s an outlet or a full-price store, because we can tell you geographically [where you have a] concentration of consumers. We look at ourselves as a solution provider for these brands.

Fulfillment 242

Fulfillment eCommerce Other Consumer 242