Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. in an interview with Retail TouchPoints.

Mobile 250

Mobile Mobile eCommerce eCommerce Shipping Costs 250

Smile.io

NOVEMBER 3, 2023

Almost every brand can benefit from a traditional points program, if they configure it effectively.    Traditional points reward programs are those where customers earn points for actions like making purchases, social engagement, or celebrating a birthday. We’re looking at a complete data set. 

Reference 110

Reference Social Media Improvements Customer 110

BigCommerce

FEBRUARY 23, 2018

Because repeat customers have a higher lifetime value, meaning that over the course of a customer’s projected buying time with your brand, you can predict a high return on investment. So, how can you increase retention and customer lifetime loyalty? Provide Repeat Value. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. This includes your product line-up, promotional campaigns, and loyalty program.   If not, it may be time to migrate your loyalty program.    Seamlessly migrate your loyalty program in 4 easy steps. 

Customer Loyalty 82

Customer Loyalty Merchant Services Shopify Shipping Costs 82

Smile.io

FEBRUARY 23, 2024

A loyalty program can deliver a significant return on investment for your ecommerce business.   For customers to actively engage with an online loyalty program, a few things have to be true: The rewards are motivating.    Making your loyalty program easy to use is the second factor in encouraging customer engagement.

eCommerce 76

eCommerce Shopify Merchant Services SEO 76

Smile.io

APRIL 15, 2024

Whether you’re looking to pamper your pup or pick up a treat for your cat, they’re a popular go-to for one-stop shopping.  Part of this success can be attributed to its loyalty and rewards program— Treat Rewards.  Will my points be worth the same value?   Generating $9.7B

Social Media 70

Social Media POS Gifts Events 70

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. this membership allows users to become part of an exclusive club to receive individualized perks like first access to new launches and limited time products. In some cases.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Kissmetrics

FEBRUARY 8, 2021

If you create a video that gets over 7 billion views on YouTube, you should be able to benefit in some way, right? Now, you may not have the same level of success with your content as “ Baby Shark Dance ” did (7 billion and counting is a lot), but there are still plenty of ways to monetize your YouTube videos.

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Live Chat Channel Social Media Document 316

Retail TouchPoints

JULY 1, 2020

It’s been estimated that there are 48 trillion reward points worth $360 billion sleeping in customer accounts across the globe. spoke with Verdes’ Greg Matson about his thoughts on brand loyalty programs and how brands should be thinking about loyalty in the post-COVID-19 economy. As the U.S.

Retail 255

Retail Social Media Travel Magazine 255

Retail TouchPoints

JUNE 28, 2022

75 percentage point increase — the largest since 1994 — to help tame inflation while (hopefully) not tipping the country into a recession. 75 percentage point increase — the largest since 1994 — to help tame inflation while (hopefully) not tipping the country into a recession. 3% decrease from April, which was revised to reflect a.7%

Customer Data 283

Customer Data Customer Retail Consumer 283

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. this membership allows users to become part of an exclusive club to receive individualized perks like first access to new launches and limited-time products. In some cases.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Groove

JUNE 16, 2023

With new online merchants popping up every day, you should be looking to maximize the success of your eCommerce website in every way possible. In today's competitive digital landscape, it's crucial to optimize your website to maximize the number of website visitors that convert into paying customers.

Merchant Services 369

Merchant Services Payment Services eCommerce Shipping Costs 369

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. If you choose not to provide a program, you risk losing sales to competitors offering customers the additional value they’re seeking.    But how do you design a successful loyalty program?

Shipping Costs 76

Shipping Costs Shopify Customer Loyalty Merchant Services 76

Kissmetrics

JULY 31, 2021

A conversion funnel is a visual representation of the stages in a buyer’s journey, from the moment they land on your page until they complete a purchase. How do you create a conversion funnel, though, and how do you get the most from this tool? Should I Use the AIDA Model to Create My Conversion Funnel? Let’s take a look.

Download 361

Download Social Media Subscription Customer 361

Retail TouchPoints

JUNE 30, 2023

Back in the ’90s, when Jeff Bezos was looking for a way into the wide world of the web, he analyzed over 20 different categories to decide which would be the “first best” place to start. This is a story about an Amazon seller that has branched out to become one of the ecommerce giant’s biggest competitors in its “first best” category.

Books 272

Books Operations Other Customer 272

Smile.io

FEBRUARY 20, 2024

Depending on the size of your store and the complexity of your program, launching an ecommerce loyalty program can be hard work. rewards coupons have a 16.5% higher average order value than those using non-Smile coupons. With Smile Plus, ecommerce owners can:  Launch rewards effortlessly.

Shopify 78

Shopify Customer Loyalty eCommerce Jewelry 78

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency.   Maximize your loyalty program through best practices such as meaningful rewards, a branded look, and accelerated earning with bonus points. With 10 years as a top ecommerce solution, Smile.io

Customer Loyalty 85

Customer Loyalty eCommerce Customer Merchant Services 85

Smile.io

OCTOBER 25, 2023

Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. This 5% is made up of your most loyal repeat customers, making it clear that repeat customers generate revenue and are extremely profitable!  

Shopify 69

Shopify Social Media Blog eCommerce 69

Retail TouchPoints

SEPTEMBER 30, 2022

Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. Many organizations will cut marketing spend in a bid to preserve margins. Capitalizing on In-Store Advertising.

Marketing 285

Marketing Retail Comparison Shopping Workshop 285

Optimizely

OCTOBER 25, 2018

This common dilemma can also apply to ecommerce marketing—especially when it relates to the psychology behind how customers think. Not surprisingly, this trade-off between getting something immediately and not having to worry about it until later is a huge attraction for many customers. Blame it on your brain!

eCommerce 218

eCommerce Payment Services B2C Presentation 218

Kissmetrics

DECEMBER 3, 2021

You may have heard about the great resignation, but what is it, and what can you do to stop your digital marketing agency staff from leaving? Here are ten more tips to help attract and keep employees at your digital marketing agency during the great resignation. Could this be a good model for your agency? It’s official.

Marketing 240

Marketing Management Improvements Events 240

Retail TouchPoints

JUNE 3, 2021

After all, omnichannel shoppers spend 10% more online and have a 30% higher lifetime value than single-channel customers, according to Matt Dornfeld, Director of Business Development – Global Omnichannel Partnerships, BigCommerce. In many cases it takes up to five releases to perfect a feature to a point where it’s generating revenue.

eCommerce 361

eCommerce Omnichannel Merchant Services Social Media 361

Ecommerce Platforms

JANUARY 24, 2023

But how do you encourage online shoppers to leave positive product reviews? It has offices in New York, Boston, Tel Aviv, and London and is used by a wide range of customers, including Moroccan Oil, Steve Madden, GoPro, Helly Hansen, and many more. For example, if they abandon their cart, sign up for your newsletter, and so on.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

JANUARY 10, 2024

Loyalty programs are part of a larger retention strategy that brings customers back to your store, builds a loyal following, and boosts customer lifetime value (CLV) and repeat purchase rates. But how do major ecommerce brands build and sustain customer loyalty? No one denies the importance of customer loyalty.

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Kissmetrics

APRIL 20, 2021

In this in-depth article, you’ll learn how to leverage the power of the human brain with neuroscience sales tips. They’ll help you drive more visitors into your marketing funnel and convert casual visits into sales. Influence Drives the Value of Your Product. Influence marketing is here to stay, so you should embrace it.

SEO 339

SEO Other Blog Marketing 339

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Understanding how to get repeat customers can boost your revenue.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. ” First Person is a cognitive supplement “formulated for ideal mental performance. billion in 2023. That worth is predicted to reach $347.5

Subscription 78

Subscription Social Media Shipping Costs Reference 78

Smile.io

OCTOBER 30, 2023

We’ll cover what a loyalty program is, how it unlocks profitability, and 5 loyalty program strategies specifically for Shopify Plus stores.  Every single one can look slightly different with different ways to earn and redeem points and rewards.   What is a loyalty program?  " - Smile.io " - Smile.io

Shopify 71

Shopify Merchant Services POS Omnichannel 71

Retail TouchPoints

AUGUST 4, 2022

Solana Spaces opened its first permanent location July 28, 2022 at The Shops at Hudson Yards in Manhattan. If all that crypto speak just made your head spin, then you are exactly the kind of person Solana Spaces was built for. “My Solana Spaces aims to be everyone’s “first crypto friend.”

Cryptocurrencies 275

Cryptocurrencies Payment Services Arts Retail 275

Retail TouchPoints

JUNE 29, 2022

Choose your poison: oil prices impacted by Russia’s war in Ukraine, endless supply chain issues complicated by on-again off-again lockdowns across the globe, the list goes on. A recent interest rate hike by the Fed should help, but recovery takes time. How Inflation is Impacting Consumers. How Inflation is Impacting Consumers.

Customer Loyalty 215

Customer Loyalty Customer Consumer Events 215

Kissmetrics

JUNE 29, 2021

Customer acquisition is a huge pain point for many business owners. Your goal should be to put together a system that acquires customers almost on autopilot. This guide should help get you started. Customer acquisition is your business’s process of bringing in new customers.

Customer 276

Customer Social Media Customer Retention eCommerce 276

BigCommerce

JUNE 13, 2017

It also means your customer lifetime value is low (which decreases how much you will be willing to spend on advertising –– and thus will limit your ad visibility). Growing your customer lifetime value and building long term customer loyalty takes time, though. What is Customer Lifetime Value (CLV).

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

Omnisend

JANUARY 12, 2024

Reading Time: 15 minutes Some people believe that with so many events and holidays throughout the year, selecting the most relevant ones for subscribers is simply overwhelming.They think the safest bet is to stick to significant marketing days like Black Friday and Cyber Monday. Use inclusive messaging and imagery in your campaigns.

Events 158

Events Marketing Gifts Games 158

FastSpring

JANUARY 7, 2021

Their loyalty stems from associating positive experiences with your company and can be one of the most significant assets to your business’s success. While bringing in new customers should unquestionably be a part of your existing business plan, you’d be foolish not to recognize the incredible value of the ones that you already have.

Customer Loyalty 147

Customer Loyalty Customer Toys Recommendation 147

Smile.io

MAY 24, 2023

It’s estimated that more than 90% of companies across ecommerce industries have some type of loyalty and rewards program. A rewards program is a great marketing and retention strategy for building a brand that sustains longevity and success. Building a community of loyal customers is the result of a rewards program.

Customer 63

Customer Social Media Events Blog 63

Kissmetrics

JANUARY 20, 2021

In the past, posting a link on your Facebook or Instagram page could drive hundreds of clicks. The average Facebook post will reach just over 5 percent of your followers. Organic reach is the number of people who see your content without paid distribution. Knowing this, should marketers really worry about organic reach?

Social Media 363

Social Media Blog Marketing Other 363

Smile.io

DECEMBER 1, 2022

Is your online store ready for the holiday rush? The Rewards Program Holiday Checklist. One of the most important aspects of your holiday marketing plan is your customer retention strategy. Blog Gabrielle Policella If you haven’t launched a rewards program yet, we can help. Is your rewards program live?

Social Media 75

Social Media Recommendation Blog Gifts 75