Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. Until we actually start to improve the EX, especially in retail, quick service restaurants (QSRs) and in telecom, you’re limiting how good your customer experience can ever be.” Looking for even more data and insights to power your approach ?

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Wiser

JULY 6, 2021

More retailers today are using a variety of tools to improve this aspect of the in-store shopping experience, both for themselves and for their customers. Smart shelves, on the other hand, incorporate digital signage, RFID technology, weight sensors, and other gadgets to elevate the shelf into a holistic, multi-purposed selling tool.

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Strategies to cultivate repeat customers So, what is the best way to encourage customers to return to your site and make a repeat purchase? However, you still need to learn how to retain these repeat customers.

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

JANUARY 22, 2024

You need smart strategies to convert one-time buyers into lifelong brand advocates. Retaining existing customers and nurturing repeat purchases should therefore be a central pillar of your Amazon strategy. Resolve issues promptly via call/email support channels. However, simply listing your products is not enough.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Retail TouchPoints

OCTOBER 5, 2023

Mimicking Green Giant or Coca-Cola was a big improvement over what had come before — a plain white can with nothing but “green beans” or “soda” on the label. Their private label offerings and go-to-market strategies should be distinct and mutually reinforcing, with verbal and visual messaging all their own.

Retail 243

Retail Specialty Retailers Multi-channel Consumer Electronics 243

Retail TouchPoints

JANUARY 11, 2023

Now, foot traffic is still relevant, but brands also have to worry about growing their social presence, having social shops to make purchasing quick and easy, livestream shopping, oh and making sure this all connects back to their website/online store and that they are collecting data to improve future customer experiences.

Social Media 274

Social Media Multi-channel Customer Loyalty Shopify 274

Algopix

APRIL 14, 2024

Mattan Danino – WEBITMD Mattan Danino, leading WEBITMD, is known for his innovative approach in blending technology with traditional marketing strategies to drive eCommerce growth. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

ESW

AUGUST 18, 2023

Rather, every detail of the shopper journey – from demand generation to last-mile delivery – is part of a multi-local commerce implementation. What is Multi-Local Commerce? Multi-local commerce prioritises the shopper. Multi-local commerce prioritises the shopper. It puts customers at the center of decision-making.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

365 Retail

AUGUST 17, 2022

At the same time, there’s been a near 50% increase in UK consumers who feel frustrated with a brand that does not recognise their unique desires and needs in its personalisation strategies. For years, retail brands have been perfecting personalisation strategies that resonate with consumers and make them feel like individuals.

Games 58

Games Marketing Multi-channel B2C 58

Retail TouchPoints

JULY 14, 2023

It’s still early days, but AI advancements have the potential to fundamentally change ecommerce operations by drastically improving order fulfillment practices and bridging the ever-significant personalization gap forming between the online and offline realms. This allows businesses to respond quickly and effectively to the customer.

eCommerce 218

eCommerce Order Fulfillment Fulfillment Multi-channel 218

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

Retail TouchPoints

DECEMBER 15, 2022

Real-time CDP helps companies bring together known and anonymous data from multiple enterprise sources to create a consolidated customer profile, which can be used to provide personalized customer experiences across all channels and devices — all in real time. Marketers can also try out a multi-image carousel-based push notification campaign.

Multi-channel 234

Multi-channel POS Customer Data Mobile 234

Retail TouchPoints

OCTOBER 17, 2022

In a global survey of 30,000 consumers, Accenture Strategy found that 63% of consumers prefer to purchase from purpose-driven brands. With the support from our Board, CEO, other executives and company leaders, we developed a multi-year strategy named “Raise the Future,” which is aligned with our company’s purpose.

Multi-channel 274

Multi-channel Consumer Improvements Retail 274

GetElastic

AUGUST 10, 2021

Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

BigCommerce

JULY 2, 2018

We continue to attend shows, expand our social media following, and update our website for improved customer experience. We are continually trying to improve the website and make sure our website educates our customers on our unique products with a great user experience. Checkout funnel analysis and retention strategies are KEY.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Algopix

AUGUST 12, 2023

This guide unveils the crème de la crème of YouTube channels tailored for Amazon FBA sellers. With these channels at your disposal, you’ll gain unparalleled knowledge, tactics, and strategies, ensuring you outshine your competition and thrive in the Amazon marketplace.

Channel 114

Channel eCommerce Multi-channel Information 114

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. A One-Size-Fits-All Strategy Won’t Work. He is the Co-founder of Increff and is recognized as the go-to source for operations, consulting and business strategy.

Management 275

Management Order Fulfillment Fulfillment Shipping Costs 275

ChannelAdvisor

AUGUST 25, 2022

You hear it over and over again: “Diversify your channel mix” and “reach shoppers wherever they are.” Joining new marketplaces comes with a number of challenges, from lack of channel-specific expertise to thinning profit margins. Yet, challenges like these shouldn’t stand in your way to multi-marketplace bliss.

Multi-channel 105

Multi-channel Fulfillment Webinar eCommerce 105

Algopix

APRIL 13, 2021

Are you interested in mastering the art of multi-channel selling? How to Do Multi-Channel Selling Right is an upcoming webinar featuring Algopix—the only cross marketplace research platform and popular eCommerce order fulfillment solution Cahoot. Use market intelligence to improve your pricing strategy.

Multi-channel 78

Multi-channel Shipping Costs Webinar Order Fulfillment 78

lateshipment

APRIL 26, 2022

However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier. Enforce a shipping strategy with a well-planned team. If you want more customers, then they have to expand their strategies as well. Leverage a chatbot to improve customer experience.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

AUGUST 25, 2021

This means that, for a business, velocity, time to market, continuous improvements and ease of innovation are basic requirements for survival in a marketplace that is becoming increasingly global and yet customized. This won’t cut it in the age of multi-touch point experiences that are built on choice and customer expectation.

Payment Services 261

Payment Services Retail Multi-channel Payments 261

Kissmetrics

JANUARY 25, 2021

The answer to these questions is simple: You need an Etsy SEO (search engine optimization) strategy. Why You Need an SEO Strategy For Your Etsy Shop. While these metrics may seem impossible to influence, there are strategies to raise your ranking in the Etsy search. Keywords are the foundation of improving Etsy SEO.

SEO 282

SEO Shipping Costs Shipping Social Media 282

Retail TouchPoints

FEBRUARY 26, 2021

In line with its recent “Consumer Direct Acceleration strategy,” the brand terminated nine wholesale accounts including DICK’S Sporting Goods, Hibbett Sports and Shoe Carnival. Moving from a traditional retail model to DTC strategy can cause a lot of headaches for many brands seeking to change. So, why do it at all?

Multi-channel 211

Multi-channel Social Media Sporting Goods Channel 211

Algopix

NOVEMBER 8, 2023

Walmart’s extensive network of physical stores and its reputation for everyday low prices are key components of its e-commerce strategy. These tools allow sellers to promote their products within the Walmart marketplace and improve their product visibility.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

RetailMinded

NOVEMBER 28, 2023

The holidays have always been an opportune time for small business owners to attract new customers, but this year could prove especially fruitful for retailers with the right strategies, as the National Retail Federation predicts holiday spending will jump 3%-4% from last year. But it’s also a performance art.

Small Business Retail 98

Small Business Retail Social Media Multi-channel eCommerce 98

Wiser

MARCH 13, 2024

VP of Sales: At the top of the retail team’s hierarchy, these executives are responsible for setting overarching sales strategies and ensuring that these strategies are implemented effectively across different territories. They ensure consistency in execution and performance across the board. Thus priorities can be at odds.

Retail 78

Retail Multi-channel Management Document 78

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation.

Channel 78

Channel Merchant Services Payments Payment Services 78

BigCommerce

DECEMBER 13, 2017

SKU strategy. For brands already selling on Amazon, mastering these four areas will allow you to continually improve your rankings, your product offering and your revenue from Amazon as a channel. Both situations present unique opportunities and challenges — it all depends on your Amazon SEO strategy. Inclusion in FBA.

Shipping Costs 255

Shipping Costs Multi-channel Merchant Services Fulfillment 255

Omnisend

JUNE 4, 2021

Any business owner that operates in the ecommerce space knows that success can depend heavily on a solid marketing strategy. Understanding SMS reliability and how to improve upon it are key to making this communication channel shine. More ecommerce marketers are viewing it as a valuable communications channel.

Multi-channel 203

Multi-channel X-cart Telecommunications Channel 203

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. The best PPC agencies understand how to use numbers to strategize new ideas that improve your overall ROI. Do you provide mobile-optimized copy and display ads, or suggestions to improve them? They focus on the right PPC channels.

PPC 279

PPC Multi-channel Social Media B2C 279

Smile.io

MAY 4, 2022

With how fast the landscape of ecommerce is changing, it can help to have some fresh growth strategies before you. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Reebok Post Purchase Email Email is an effective channel for earning repeat business.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

BigCommerce

DECEMBER 13, 2017

Channel conflict (i.e. creating a channel that leads to pricing problems across all other distribution channels). Amazon is viewed as too overwhelming with the kicker that it could disrupt existing ecommerce or traditional sales channels. Cost and Time Effective Strategies to Start Selling on Amazon.

Shipping Costs 277

Shipping Costs Merchant Services Fulfillment Drop Ship 277

RTP blog

SEPTEMBER 23, 2019

And when compared to other age groups, Gen Z consumers purchase from name brand web sites like Chubbies and Bombas instead of multi-brand web sites like JCPenney by a 10% margin. To reach Gen Z consumers (and their growing wallets), brands must be willing to build visibility across multiple channels.

Consumer 150

Consumer Multi-channel eCommerce Apparel 150

Wiser

OCTOBER 18, 2022

For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. Monitoring this information can help businesses form a competitive pricing strategy by providing them with all the information they need to make data-driven pricing decisions.

Multi-channel 147

Multi-channel Information Reference Marketing 147

Steve Dennis

APRIL 3, 2020

There is nothing inherently wrong with the concept of continuous improvement. We all understand that when we seek to improve something, we have to start where we are. For those stuck in the boring middle improvement involves multiple stages on their journey to become remarkable. Often that baseline is quite low.

Multi-channel 160

Multi-channel eCommerce Department Stores Gifts 160

Inflow Insights

MARCH 27, 2020

Editor’s Note: As we navigate a new normal amid the coronavirus pandemic, these are tried and true eCommerce marketing strategies and methods that have proven effective even as businesses change. Here’s an additional resource to help you navigate your marketing strategy during this time. Get in touch.

eCommerce Marketing 133

eCommerce Marketing eCommerce Marketing PPC 133

RTP blog

AUGUST 2, 2019

By July, you’ve likely started campaign and channel planning, and even considered some newer technologies such as Alexa skills or AR/VR. The challenge is unlocking its value by making it scale across channels. You’re already investing in content — but it’s locked in silos Is your content reusable across channels? Absolutely.

Multi-channel 150

Multi-channel eCommerce Channel Presentation 150