Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

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Merchant Services Payment Services Payments Consumer 327

Retail TouchPoints

FEBRUARY 13, 2023

Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Fraud resulting from relationship, product and service scams combined represented 22% of total fraud. Fortunately, newer technologies like graph databases and machine learning do that.

Merchant Services 285

Merchant Services Payment Services Technology eCommerce 285

Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Therefore, this post will cover everything you need to know about choosing the right credit card processing company.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

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Payment Services Operations Banking Technology 239

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 351

Payment Services Cryptocurrencies Social Media Telecommunications 351

Korona

FEBRUARY 4, 2023

One of the numerous challenges facing small and medium-sized businesses (SMBs) lies in processing cashless payments such as credit cards. Despite it being an afterthought for many businesses, processing payments is a major decision. However, the use of payment processors is not without cost.

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Payment Services Payments Merchant Services POS 52

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. Put mildly, it has been a challenging few years for retailers.

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Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. With this increasing use of voice technology in smart speakers and devices, voice-activated payments for purchases will continue to surge.

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Payment Services Payments Small Business Retail Technology 166

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Financial Services 275

Financial Services Payment Services Payments Small Business Retail 275

Retail TouchPoints

FEBRUARY 16, 2024

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. This process helps businesses verify a customer’s identity before any confidential information is provided.

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Customer Experience Payment Services Improvements Customer 292

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. The path to surviving and thriving in this evolving landscape is paved with the need for robust, integrated and flexible technology systems.

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Consumer Payment Services Food and Beverages Supplies 244

Ecommerce Platforms

JANUARY 6, 2022

Accepting all forms of payments, whether that’s buy now pay later, recurring bills, or just a one off lump sum, etc., Depending on which payment processors and providers you use, this simple service could cost your business considerably as the transactions roll in. is imperative to so many eCommerce brands.

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Payment Services Merchant Services Payments Document 211

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 353

Merchant Services Payment Services Mobile Payments Customer Data 353

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Subscription Payment Services Payments Automotive 297

Retail TouchPoints

JULY 5, 2021

Reinventing Payments: The Entry of Bitcoin. Bitcoin began as a concept to revolutionize payments in 2008, and today stands at a total valuation of more than $1.1 Bitcoin began as a concept to revolutionize payments in 2008, and today stands at a total valuation of more than $1.1 of their total transaction in Bitcoins.

Merchant Services 226

Merchant Services Cryptocurrencies Payment Services Banking 226

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 271

Merchant Services Payment Services Subscription Consumer 271

Groove

JANUARY 31, 2022

With over 377 million users, PayPal oversaw nearly $1 trillion in payment volume in 2020 - according to Forbes Magazine. This payment processing system gives businesses the opportunity to expand their mobile sales tremendously. Mobile express checkout is PayPal’s mobile version of their express checkout service.

Merchant Services 195

Merchant Services Payment Services Payments Mobile 195

Retail TouchPoints

AUGUST 10, 2021

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

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Payment Services Payments Customer Retail 306

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 296

Merchant Services Payment Services Payments eCommerce 296

Forrester eCommerce

MARCH 9, 2022

Though facing barriers, the B2B payment industry in APAC is not lacking innovations. Our recent research on the topic found that B2B payment innovations and trends in the region come from three dimensions.

Payment Services 195

Payment Services B2B Technology 195

Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., FARFETCH customers can scan a QR code to access their cryptocurrency wallets and use more than 60 popular forms of crypto payments.

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Payment Services Cryptocurrencies Other POS 303

Retail TouchPoints

FEBRUARY 26, 2024

While they’re not perfect, many financial services companies provide concise, one-page statements clearly detailing why consumer data is collected, how it is collected, what is collected and how it is used. Companies must demonstrate value for customers by creating more useful technology and productive, data-driven digital experiences.

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Improvements Payment Services Consumer Banking 317

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

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Merchant Services White Paper Payment Services Multi-channel 105

RTP blog

JUNE 18, 2018

As many as 23 of the world’s top 25 retailers use the mainframe to make sure they can provide their customers with the personalized service today’s consumer craves. z13 is capable of processing 2.5 Retail transactions — often involving credit cards — require secure processing. PCI DSS is a complicated regulation on any system.

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Merchant Services Payment Services Retail Supplies 150

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

Payment Services 263

Payment Services Fulfillment Operations Technology 263

Ecommerce Platforms

JULY 27, 2021

The best payment gateway for Shopify is the solution which allows business owners to sell products and services online. However, it’s still up to you to make sure you can process transactions safely and quickly with potential customers. Best Payment Gateways for Shopify: Shopify Payments. Pricing ??.

Merchant Services 104

Merchant Services Payment Services Payments Shopify 104

Ecommerce Platforms

SEPTEMBER 24, 2020

However, in these PayPal reviews we're going to take a look at what PayPal has to offer for business credit card processing. Sure, you could utilize the system as a freelancer and collect payments for your services, but this is an entirely different type of transaction. Several plans and services are offered through PayPal.

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PayPal Merchant Services Payment Services Payments 197

365 Retail

JANUARY 4, 2024

Online casinos today stand at the forefront of merging sophisticated technology with interactive entertainment. This approach is evident when using vibrant visuals and streamlined navigation – facilitating straightforward access to games, bonuses, and financial management tools.

Payment Services 52

Payment Services Technology Games Cryptocurrencies 52

Retail TouchPoints

APRIL 25, 2024

Plus, despite all the vocal naysayers, many consumers actually like the technology. Yes, self-checkout machines, as they operate today, may offer more opportunities to accidentally, or intentionally, make off with extra products or pay less than what is owed. But biometrics are just like any technology.

Payment Services 238

Payment Services Technology Consumer Retail 238

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Voice Commerce Voice commerce doesn’t rely on a traditional visual user interface to facilitate shopping.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Ecommerce Platforms

JANUARY 27, 2021

If you decide that WooCommerce is your best bet (for its excellent functionality and superior content creation tools,) you'll want to look for the best payment gateway for WooCommerce. It's no easy task, considering there are hundreds, if not thousands, of payment gateways to choose from. Best Payment Gateways for WooCommerce.

Payment Services 104

Payment Services Merchant Services WooCommerce Payments 104

Ecommerce Platforms

MARCH 3, 2022

There are a host of different payment platforms that you can partner with to process payments for your digital business. Checkout.com is one of the oldest cloud-based payments platforms in the industry, having launched in 2012. Increased focus on crypto; Checkout.com now offers support for crypto payments too.

Payment Services 104

Payment Services Merchant Services Payments eCommerce Platforms 104

Retail TouchPoints

FEBRUARY 8, 2024

But the advertising industry moves fast. In fact, subscription video-on-demand services would already have the user’s payment information, and with the appropriate consent, could activate one-click purchase functionality for a variety of products on all kinds of shows without the viewer even having to scan a QR code.

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Payments Payment Services Retail Channel 310

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

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Payment Services Shipping Costs Electronics Fulfillment 362

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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Payment Services Retail POS Operations 276

365 Retail

MARCH 12, 2024

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries. The emphasis was on creating efficient, competitive retail environments through innovative technology​​.

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Technology Payment Services Retail Events 64

Retail TouchPoints

FEBRUARY 16, 2023

Retail and hospitality industries were hit particularly hard. The retail industry had to reimagine ways to reach customers that sparked a digital transformation. The industry experimented with new approaches to how we do business in order to streamline the customer experience.

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Payment Services Banking Customer Experience Technology 265