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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104
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article thumbnail

The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104
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Shopify HubSpot Integration: How to Connect Your CRM

Groove

Shopify and HubSpot make for a powerful duo, allowing you to connect all of HubSpot's powerful sales and marketing features directly to your Shopify store. This unified view of customer data allows businesses to create targeted marketing campaigns, personalized communication, and more effective customer segmentation.

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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. With detailed information about individual customers, a business can better understand the unique needs and purchasing patterns of its customer base.

Shopify 358
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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. With detailed information about individual customers, a business can better understand the unique needs and purchasing patterns of its customer base.

Shopify 358
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3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. Instead of an upsell, use post-purchase messaging to provide helpful information about the product that’s coming,” Pfeiffer recommended.

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