What to Expect and What to Wish for from Retailers this Holiday Season
Retail TouchPoints
SEPTEMBER 18, 2023
While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season. Expect to be able to drop in extremely specific, detailed product queries, and to find far more suitable options when searching.
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