RetailMinded

FEBRUARY 1, 2024

After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel the global commerce industry at large. My favorite part, however, is always the people.

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Retail Point of Sale Merchant Services Technology 119

365 Retail

JANUARY 4, 2023

Achieving this is not rocket science – it simply requires smart use of technology that is disarmingly similar to what we all carry about 24 hours a day – our mobile devices! Retailers need to think beyond the realms of what mobile technology can do for their customers and think about what it can do for their people and their processes.

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Mobile Technology Retail Customer Experience 72

iVend

MAY 5, 2023

Learn more about the best retail point of sale. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out. What happens to cloud-based point of sale if there is a connectivity failure?

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Management Point of Sale POS Retail 95

Retail TouchPoints

FEBRUARY 6, 2023

Instead of battening down the hatches and stepping back from investments in technology and transformation, [executives] are looking toward that as a conduit to help them progress through the year and the impending recession ,” said David Miller, Chief Marketing Officer at Mercaux in an interview with Retail TouchPoints.

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Payment Services POS Omnichannel Retail 250

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

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Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. and Vancouver, Wash. —

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Retail TouchPoints

JUNE 23, 2023

Edge technology, the systems that operate outside the cloud and corporate data center, form part of a bigger retail architecture that includes public cloud, SaaS solutions, ecommerce stacks, distribution centers, customer owned or leased data centers — all operating “above store” and right across the network to the frontline systems.

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Payment Services POS Operations Technology 258

Retail TouchPoints

JULY 12, 2023

For example, if a stationary point-of-sale (POS) device or electronic shelf label exhibits roaming behavior — or starts communicating with unknown resources — leading AI networking solutions can detect such behavioral anomalies and enable rapid pinpointing of an issue’s source.

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Retail Operations Management POS 221

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. Central to this effort will be transitioning to SAP’s Enterprise Resource Planning (ERP) system, an endeavor that won’t be completed until 2026.

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Jewelry Omnichannel Operations Technology 226

Korona

OCTOBER 6, 2021

Fortunately, if you use a labor management platform , there are a number of ways you can put the technology to work and improve employee retention. Technology that engages team members and simplifies tasks can make all the difference between a frustrated team with poor morale and – well, you get the idea. Recognizing hard work.

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Retail TouchPoints

MARCH 2, 2021

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

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Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

FEBRUARY 2, 2023

In pursuit of speed and responsiveness, these companies know how to move decision making closer to the consumer while equipping decision makers with appropriate resources. Information is stuck in separate systems divided by function: finance, human resources (HR), operations and others.

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Retail Operations Management POS 241

Retail TouchPoints

JULY 5, 2023

Technical challenges: Integrating digital wallets into an online retail platform may pose technical challenges, especially for smaller retailers or those with limited resources. Managing multiple digital wallet integrations and keeping up with updates and changes from different providers can be resource-intensive and complex.

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Merchant Services Payment Services Payments Retail 265

Retail TouchPoints

SEPTEMBER 6, 2023

Adapting to Changing Consumer Behavior Innovative technology has transformed consumer behavior and expectations, necessitating secure, fast and transparent digital experiences. Retailers should consider investing in technologies that facilitate seamless communication, transparent billing and easy subscription management, for instance.

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Merchant Services Payment Services Subscription Consumer 229

iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Technology Retail Magento POS 87

RetailMinded

APRIL 4, 2020

Even the most technology-savvy retailers and quick-serve restaurants have found it extremely challenging to make the shift to pick-up and online-only channels, in the wake of this pandemic. Navigating sudden changes to the way your workforce operates taxes your personnel, technology and, most importantly, capital.

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Payment Services Omnichannel Technology Channel 81

Retail TouchPoints

JULY 6, 2021

If customer-facing employees have the technology to work autonomously, however, it frees up leadership to serve customers in more strategic ways and act on opportunities. workers are employed at companies that recently introduced some form of advanced technology, and 76% of respondents report that these advances have made their jobs easier.

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Management Retail Technology Improvements 237

Dynamic Action

MAY 23, 2024

CX has evolved from focusing on the point of sale to connecting with customers in the discovery and evaluation phase (DX). The Evolution of the Customer Experience in Retail Customer experience initially focused on the point of sale and beyond. This shift takes retailers from product-centric, to customer-centric.

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Customer Customer Loyalty Customer Experience Point of Sale 62

iVend

AUGUST 13, 2023

Retailers to succeed iVend has helped thousands of retailers to succeed Learn more about our smart retail technology platform. Recruitment and retention can be difficult in retail, but training and retail technology tools are competitive strategies that are proven help to attract high calibre people and ensure they stay+.

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Payment Services Retail Omnichannel Point of Sale 98

RTP blog

MARCH 21, 2019

By Deesean Wilson, DXC Technology Digital technology has had a profound effect on the retail industry, an effect demonstrated by the importance and utility of data. Doing so can help build new, custom touch points that show an understanding of each customer’s preferences and ensure that they feel valued and unique.

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Retail TouchPoints

OCTOBER 28, 2022

One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) system. Retail ERP systems, on the other hand, have been specifically tailored to the needs of retailers, often including only modules required for their unique technology stack.

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Retail TouchPoints

NOVEMBER 1, 2023

Fraudsters use the same advanced technologies — but with malicious intent. While a much-needed update, it will introduce higher workloads, newer technology, possible process delays and frustration with more stringent submission requirements. And we haven’t even talked about the resource strain fighting a chargeback can cause.

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Merchant Services Payment Services Payments eCommerce 267

Retail TouchPoints

FEBRUARY 24, 2021

The rollout, which began in September 2020, was completed within only four weeks, according to Nedap , the technology provider. Encuentro Moda expects to increase sales, reduce the incidence of out-of-stocks and achieve overall margin improvements. The fashion retailer next intends to extend the technology to its distribution centers.

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Order Fulfillment Retail Omnichannel Fashion 147

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Another great place for investment is in smart technology.

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Retail Leisure Fulfillment Operations 270

Retail TouchPoints

AUGUST 31, 2022

Because shelf space is a finite commodity, location data is a key way for these companies to maintain a competitive advantage by best allocating resources. From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story.

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Small Business Retail Information Point of Sale Consumer 265

RetailMinded

MAY 21, 2024

That’s why IT (Information Technology) security is a must for businesses in the retail sector, regardless of their size. With that said, here are a few reasons why IT security matters for retail organizations: Protecting Customer Data And Privacy Safeguarding customer data isn’t a minor undertaking for retailers.

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Payment Services Retail Customer Data Mobile Payments 52

GetElastic

NOVEMBER 20, 2019

While they are heavy users of mobile technology, this tends to be driven more by mobile technology ubiquity and consumer expectations than a desire to innovate the customer experience. The greatest financial benefits from adopting this technology, however, go to the earliest adopters or “innovators”.

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Retail Mobile Point of Sale Technology 133

RetailMinded

MAY 17, 2024

Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware. These solutions ensure that a company’s technology infrastructure supports their goals.

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Management Retail Operations Customer Experience 52

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research.

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iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Technology Retail Magento POS 52

iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Technology Retail Magento POS 52

Ecommerce Platforms

APRIL 29, 2022

Clover POS is a leading point-of-sale system specifically targeted at small and mid-sized businesses, though there are enterprise plans available, and specialist tools for different companies. When buying a point of sale solution, there are two main areas you’ll need to focus on: the software and the hardware. Clover POS.

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POS Merchant Services Shopify Payment Services 209

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management. Image Source.

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POS Merchant Services Payment Services Point of Sale 104

Retail TouchPoints

JULY 27, 2020

Social distancing” had already become a fact of life for many in our technology-infused societies long before it became an obligation under the effects of COVID-19. Despite larger retailers being more popular targets, small businesses were already struggling with limited resources on hand to defend themselves from cyberattacks.

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Payment Services eCommerce Small Business Retail Retail 177

Retail TouchPoints

OCTOBER 4, 2023

Personalization is More Important Than Ever Solution: Leverage Data to Know Your Consumer Offering consumers this level of personalized connection and support is enabled (and perhaps in some ways even being driven) by technological advancements that have made it possible to understand and engage with consumers one-to-one, at scale.

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Retail Consumer Shopping Carts Technology 235

iVend

FEBRUARY 9, 2024

Read more So what are the key trends for retail technology in 2024? Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits. Technology, like retail itself, is always moving forward, always responding to the market, and always changing.

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Payment Services Payments Retail Mobile Payments 52

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

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