Training Related Topics 
Retail TouchPoints
JULY 16, 2024
Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Low motivation is another challenge: Retail staff often struggle staying motivated, especially if the learning curve is steep or training feels irrelevant to their everyday work.
Forrester eCommerce
JULY 23, 2024
Do executives understand generative AI (genAI) better than consumers do? Nope — apparently not. Our research shows that among consumers, generative AI is poorly understood or not at all (see The State Of Consumer Usage Of Generative AI, 2024).
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Retail TouchPoints
APRIL 22, 2024
Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives.
Forrester eCommerce
DECEMBER 12, 2023
The emergence of CS&T platforms ushers in a new era of upskilling and training focused not on point-in-time test prep but on continual learning, where practitioners go up against the latest attacker techniques individually or as a team to test technical skills, refine documented processes, and improve communication.
Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing
In this webinar you'll learn: Best practices for virtually onboarding and training sales reps. That doesn’t mean, however, that you can transfer the old ways of doing business to the new blended selling environment. You need to implement essential virtual selling processes or you will get left behind.
Retail TouchPoints
MAY 27, 2022
Appliance manufacturer Bosch Siemens Hausgeräte (BSH) has adopted a gamified training solution from Attensi that features competition-based true-to-life scenarios designed to help salespeople remember product features, understand shopper motivations and close the sale. Training Provides a ‘Safe Space’ to Learn and Fail.
Retail TouchPoints
AUGUST 9, 2022
In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and engage them effectively to create long-term organizational loyalty. Customer service training. Product knowledge training.
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