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How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. We’re just four months in, and we’re already proving [the benefits] out every day.”. Attracting Top Talent in a Tight Labor Market.

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How to Launch a Marketplace to be the Disruptor, not the Disrupted

Retail TouchPoints

Some retailers lament the woes of Amazon and other marketplaces cutting into their sales, profit, market share and valuation. Some retailers launch their own marketplace to become the disruptor instead of the disrupted. Retailers large and small have transformed their businesses with the marketplace business model and technology.

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RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. There would be no medals or support if Walmart or any other retailer was found to be spreading the virus by restocking contaminated items.

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Khronos Group Goal: ‘Create One 3D Model That Works for Everyone’

Retail TouchPoints

One reason was that with in-person interactions and travel severely restricted, creating and shipping product samples internationally became if not impossible then cost-prohibitive. Now we’re never going back ,” Crowder added in an interview with Retail TouchPoints. Other hurdles involve end-user technology. said Sadalgi.

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‘I Got The Wrong Order!’: The Solutions Retailers Need

OrderDynamics

’: The Solutions Retailers Need. Ever order something online, wait patiently for the product to arrive, and realize that the product you received is not what you ordered? It is no surprise then, that 97% of respondents point out that the returns process is key to their intention to shop with a retailer.

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Five Shipping Tips To Benefit Your Ecommerce SMB Strategy

RetailMinded

Research Shipping Requirements in Advance It might sound obvious, but one of the main reasons ecommerce companies struggle with shipping is that they don’t fully understand just how complex the logistics landscape can be. The post Five Shipping Tips To Benefit Your Ecommerce SMB Strategy appeared first on Retail Minded.

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Shopify Strikes a Deal with Chinese Ecommerce Giant JD.com to Unlock the Trillion-Dollar Market

Ecommerce Platforms

trillion in retail ecommerce sales (52% of its total retail sales by 2021) , China has led the global ecommerce business for many years. Customers connect directly to platforms' manufacturers through intelligent manufacturing technology and big data. The level of competition among Chinese ecommerce retailers is fierce.