article thumbnail

Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Retail TouchPoints

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. We’re a store that sells what everyone else sells, plus all those unique products and services that are very specific to the community that we serve.” Then he started building his company on credit, little by little.

Other 288
article thumbnail

How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. retailers last year, they haven’t always been a strategic focus. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bankrupt Rite Aid cleared to pay $138M it owes suppliers

RetailDive

The drug store retailer is trying to keep its relationships with suppliers intact, including with drugmaker McKesson, which had threatened to stop shipping products.

article thumbnail

Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Retail? How Does Retail Work?

eCommerce 104
article thumbnail

Northern Tool Builds Up its Omnichannel Foundation With Brick-and-Mortar Expansion

Retail TouchPoints

Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists. Engagement Across All Channels.

article thumbnail

RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. There would be no medals or support if Walmart or any other retailer was found to be spreading the virus by restocking contaminated items.

article thumbnail

The Social Commerce Trust Problem: What Retailers Should Know

Kibo

We addressed the skyrocketing use of social commerce in a recent post because it’s an important retail trend. Social platforms present a seemingly perfect retail landscape. Retailers can showcase and sell products from their catalog, track deliveries, and communicate with customers on Messenger, WhatsApp, and Instagram.