Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. Ikea’s is just the latest customer-facing generative AI solution to hit the market. The Ikea Assistant is currently available for GPT Plus users in the U.S. Ikea had committed to spending $2.2

Omnichannel 278

Omnichannel Recommendation Improvements Marketing 278

Retail TouchPoints

FEBRUARY 14, 2024

The solution provider’s RightPick system is powered by advanced hardware, a sensor suite and RightPick AI software designed for a wide range of warehouse tasks. “We Additionally, BJ’s Wholesale Club and Stop & Shop have deployed robots in stores to improve on-shelf availability and inventory accuracy.

Fulfillment 257

Fulfillment Supplies Improvements eCommerce 257

Retail TouchPoints

MARCH 6, 2024

The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

eCommerce 250

eCommerce Fulfillment POS Operations 250

Retail TouchPoints

JANUARY 25, 2024

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America. The stores, which are located in San Diego, Millbrae, Calif., Parent company Chevron Stations Inc. and Vancouver, Wash.,

Social Media 282

Social Media Live Chat Electronics Recommendation 282

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. Additionally, AI operating in the background is designed to continually speed up the process.

Payment Services 263

Payment Services Mobile Payments Technology Mobile 263

Retail TouchPoints

MARCH 20, 2024

Footwear from Dr. Martens is already designed for durability, but the brand will now be able to do even more for the environment with the launch of its ReWair resale program in the U.S. Technicians from Tersus Solutions will examine, repair and restore “pre-loved” Dr. Martens products to give each item a new life.

Technology 257

Technology Customer Marketing Retail 257

Retail TouchPoints

JANUARY 16, 2024

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service.

Mobile 257

Mobile POS Channel Recommendation 257

Retail TouchPoints

JULY 7, 2022

Brother Mobile Solutions has introduced the RuggedJet 3200 Series, a labeling solution designed to help retailers implement agile pricing strategies while staying on top of inventory in a tight labor market.

Mobile 342

Mobile Operations Technology Other 342

Retail TouchPoints

FEBRUARY 5, 2024

Save A Lot is bringing retail media capabilities to its network of 800 independently owned and operated stores to boost their competitive advantage and better serve price-conscious consumers.

Operations 264

Operations Mobile Consumer Retail 264

Retail TouchPoints

APRIL 20, 2023

Immersive 3D virtual store platform Obsess has launched AVA by Obsess, a self-serve solution designed to enable brand teams to build and customize virtual stores themselves.

Social Media 251

Social Media Retail Subscription Games 251

Retail TouchPoints

FEBRUARY 29, 2024

CVS Media Exchange (CMX), the retail media network designed to help brands reach and serve CVS Pharmacy shoppers, is partnering with Pinterest and LiveRamp on a new data clean room initiative. Pinterest and LiveRamp initially announced their clean room solution in early January 2023, with Albertsons being the first public user.

Beauty and Health 261

Beauty and Health Technology Information Other 261

Retail TouchPoints

NOVEMBER 14, 2023

These “Powered by Circuit City” partnerships will be centered on store-in-store concepts designed to seamlessly integrate the retailer’s electronics expertise and global brand awareness with other retail platforms, both online and in-store.

Electronics 270

Electronics Consumer Electronics eCommerce Consumer 270

Retail TouchPoints

JANUARY 29, 2024

We’re seeing a resurgence of retailers placing focus back on their physical stores. Many of these retailers have added several technologies to their arsenal to boost the in-store shopping experience for the customer and to better understand the customer journey to and through their stores. Passer-by traffic. Proofing point.

Retail 311

Retail Toys Fashion Technology 311

Retail TouchPoints

DECEMBER 8, 2022

Blue Yonder has released two solutions designed to speed up digitalization for warehousing and micro-fulfillment operations: Warehouse Execution System (WES) and Adaptive Fulfillment & Warehousing. The solution combines Blue Yonder’s Warehouse Tasking, Robotics Hub and other solutions with analytics and reporting capabilities.

Fulfillment 263

Fulfillment Operations Recommendation Other 263

Groove

DECEMBER 18, 2023

Integration Capabilities: They are frequently designed to integrate seamlessly with other external systems, such as BigCommerce, enhancing efficiency. BigCommerce private apps offer a tailored, secure, and efficient solution for eCommerce brands looking to optimize their internal processes and safeguard their data.

BigCommerce 195

BigCommerce Customer Toys Shipping Costs 195

Groove

DECEMBER 18, 2023

Integration Capabilities: They are frequently designed to integrate seamlessly with other external systems, such as BigCommerce, enhancing efficiency. Private apps for BigCommerce offer a tailored, secure, and efficient solution for eCommerce brands looking to optimize their internal processes and safeguard their data.

BigCommerce 195

BigCommerce eCommerce Toys Shipping Costs 195

Groove

DECEMBER 18, 2023

This level of customization demanded a solution that was both dynamic and reliable, capable of handling intricate details without compromising on user experience or operational efficiency. Solution: Dynamic Pricing and SKU Generation with Heroku Heroku provided the ideal platform to address Barron Designs' challenges.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. Leading retailers recognize ecommerce and in-store retail are not rival strategies.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

MAY 3, 2023

Texas-based Brookshire Grocery Company (BGC) has chosen NCR Corporation to provide the foundation of its in-store POS technology. BGC will start its infrastructure journey with NCR Emerald, a cloud-native POS solution that will help unlock robust, integrated capabilities across BGC’s physical infrastructure.

POS 287

POS Payment Services Technology Operations 287

Retail TouchPoints

AUGUST 24, 2022

Communications and task management solution provider Opterus has launched OPSEngine, a packaged set of APIs designed to provide retailers access to all of the OPSCENTER cloud solution’s features through a seamless integration into brands’ internal systems.

POS 289

POS Management Retail Information 289

Retail TouchPoints

JUNE 23, 2023

The growth of edge computing in retail is undeniable, as more devices are connected in stores and more applications depend on the data they create. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. I’ll help you decide.

Payment Services 278

Payment Services POS Operations Technology 278

Retail TouchPoints

MAY 3, 2023

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a new creative reality: that they need to integrate sustainability into every facet of their work, from the raw materials that go into the products they choose to the use of greenery and natural light in the finished designs.

Beauty and Health 306

Beauty and Health Document Consumer Operations 306

Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., As guests venture through the store, they go through the step-by-step process of stuffing, bathing and dressing their new stuffed animals — and participating in a now-iconic Heart Ceremony.

Customer Data 291

Customer Data Workshop Customer POS 291

Retail TouchPoints

MARCH 1, 2024

AI Directs the Most Effective Ads to the Most Likely Purchasers The AI element comes from solution provider Albert , which Natori, a family-owned and run business founded in 1977, has worked with since 2019. The solution then automatically serves the most effective ads to the users who are most likely to convert.

Social Media 247

Social Media Department Stores Supplies Apparel 247

Retail TouchPoints

SEPTEMBER 19, 2023

Oracle and Uber have announced the launch of Collect and Receive, a new offering within the Oracle Retail platform designed to enrich retailers’ last mile delivery experiences while reducing operational costs. and Canada can now access the solution at no additional charge. Oracle Retail customers in the U.S.

Omnichannel 275

Omnichannel Operations Improvements Customer Experience 275

Groove

MARCH 5, 2024

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Groove

MARCH 7, 2024

Email marketing changes constantly, and using an innovative solution like Klaviyo matters more than ever. Let's do a deep dive and explore how Klaviyo stands out as a top-tier email marketing solution. Moreover, with Klaviyo email marketing, you can integrate with all of these commonly used eCommerce store platforms and integrations.

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

POS 241

POS Omnichannel Supplies Mobile 241

Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Retail TouchPoints (RTP): How have consumers’ increasingly digital behaviors influenced design decisions?

Consumer 263

Consumer Technology Retail Social Media 263

Retail TouchPoints

OCTOBER 27, 2022

The solution provider will use the funding to scale deployment of autonomous urban supermarkets across Europe and the U.S., enter new geographies and develop its store and inventory management software application suite, StoreOS. New strategic investors include SAP SE, which will also help commercialize Trigo’s solution.

Technology 285

Technology Management eCommerce Retail 285

Retail TouchPoints

JULY 27, 2022

Designed to align with Clinique branding elements such as language and color palette, The Lab promotes the brand’s commitment to leading skin diagnosis and appropriate solutions. The Clinique Lab emphasizes the science behind the heritage beauty brand’s ingredients.

Toys 271

Toys Department Stores Recommendation Technology 271

Retail TouchPoints

APRIL 9, 2024

These tools will be designed to help reduce the mental workload for agents , allowing them to better focus on personally connecting with customers. Finally, Best Buy is working with Google Cloud and Accenture to develop an AI-driven assistant specifically for its frontline employees. ”

Customer 288

Customer Subscription Customer Experience Technology 288

Retail TouchPoints

JULY 11, 2022

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three U.S. CVS Skin Care Centers will feature in-store testing experiences and custom sample offerings. locations — New York City, Woodland Hills, Calif. and Walnut Creek, Calif.

Beauty and Health 291

Beauty and Health POS Customer Experience Mobile 291

Retail TouchPoints

FEBRUARY 7, 2023

Both organizations are committed to supporting the future of the retail design industry in a meaningful way, with RICE focused on creating a collaborative space to connect retail leaders and PAVE Global focused on empowering the next generation of design leaders and creating a pipeline of young talent for retailers and design firms.

Retail 278

Retail Events Reference Channel 278

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 297

Fulfillment Operations Order Fulfillment Omnichannel 297

Retail TouchPoints

MAY 4, 2022

While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound. A shorter store dwell time will lead to a decrease in sales.

Travel 298

Travel Reference Retail Improvements 298

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Merchant Services 257

Merchant Services Fulfillment Omnichannel Technology 257