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Which eCommerce platform is good for small business in 2021

Ecommerce Guru

There are over 370 eCommerce sites for businesses open, according to G2. Traditional brick and mortar store owners are now forced to accept the e-commerce boom that has already taken the business world by storm, with the trends reflecting a rise in online shopping. Small e-commerce businesses do not […].

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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

But for many in the book industry, the platform’s very existence is a victory. Since it debuted in 2020, Bookshop.org (which is run as a nonprofit) has raised more than $28 million on behalf of independent book sellers in the U.S., and Hunter estimates that the site has saved as many as 400 bookshops from going out of business.

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Data Privacy and Ad Tracking: The Real-World Implications for Businesses

Retail TouchPoints

Consumer-facing media platforms have historically profited from ad revenue, the success of which has been fueled by the insights derived from accessing and analyzing user behavior. In the past, platforms like Facebook could automatically opt users into data tracking. Apple’s iOS 14.5

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What to Expect in 2022: 3 Strategies That Should be Top of Mind for Retailers 

Retail TouchPoints

One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Amazon, which was the ultimate in delivery, is starting to lose its luster. Fashion and hard goods retailers aren’t the only ones benefiting from BOPIS.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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How Retailers Can Support BIPOC Brands Beyond February — and the ‘Charity’ Space

Retail TouchPoints

And this year saw a welcome focus on not just identifying these brands but also creating the tools and infrastructure that would allow them to scale: the nuts and bolts of sourcing, distribution, financing and placement on store shelves and ecommerce websites.

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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). According to Salesforce’s Small and Medium Business Trends Report , 71% of SMBs say they navigated the pandemic through digitization. million applications to start new businesses through September 2021.