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Announcing The Forrester Wave™: Omnichannel Order Management, Q3 2014

Forrester Omnichannel

Orchestrating online orders from the point of purchase through to the point of fulfillment was viewed (through the eyes of eBusiness professionals) as a back-office process. But like the awkward kid at school, Omnichannel OMS systems have blossomed and turned into the must-have technology for almost every eBusiness leader.

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Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

However, with the prevailing winds of retail moving in the direction of “channel integration,” “omnichannel,” “frictionless experiences,” (insert your favorite buzzword here), the broad consensus among retail experts is that ecommerce spinoffs are a terrible idea. The push toward omnichannel retail isn’t going away either.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 million bridge loan and a financing commitment of $55 million from tech services company A s urion.

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Tapestry CEO Resigns Amid Sexual Misconduct Allegations

Retail TouchPoints

He had been a Tapestry board member since 2006 and served as Board Chairman since 2014. Like many omnichannel apparel retailers, Tapestry has struggled with the effects of the coronavirus pandemic. Zeitlin, who is married, is one of only four black chief executives in the Fortune 500.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. She’s been an executive with Gap, Lands’ End and Macy’s, defining and managing strategic initiatives with expertise in omnichannel transformation.

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Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Retail TouchPoints

2014 is when we launched our #AerieReal movement, and since then we’re always looking for partners that help amplify our story and share the vision. “The most important thing for us at Aerie is finding people who understand the importance of building confidence in young people,” said Stacey McCormick, SVP of Aerie Marketing.

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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

Retail TouchPoints

in 2014 to 40% in 2019. forced to temporarily close due to COVID-19, many retailers have retooled stores to serve as fulfillment centers and have focused on contactless pickup. COVID-19 Creates The Foundation For Private Label Renaissance. over the past three years. over the past 10 years , even as the U.S.

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