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Conversational Commerce: What It Is and How to Use It (+4 Examples)

Omnisend

Chris Messina popularized the term “conversational commerce” in a 2015 Medium post and described how it helped customers along their journey: “Conversational commerce is about delivering convenience, personalization, and decision support while people are on the go, with only partial attention to spare.”. Omnisend: Live Chat.

Live Chat 113
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Merch by Amazon Review: The Complete Guide

Ecommerce Platforms

Since launching in 2015, Merch by Amazon has earned significant attention in the ecommerce landscape, with some entrepreneurs earning thousands on the platform. It was first introduced to the market in 2015, initially promising business leaders a convenient way to create and sell custom t-shirts online.

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32 Ways Your Ecommerce Company Can Boost Engagement and Sales

Kissmetrics

Mobile shopping clicks overtook desktop clicks sometime in the summer of 2015 and continue to rise,” claims ROIRevolution. Offer live chat. Online sellers that don’t offer a live chat option lose business to competitors who do. The post cited above features interesting data that reveals why live chat is preferred.

eCommerce 225
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8 Types of Difficult Shoppers & How to Handle Them

retailnext

For online customer service inquiries, offer your shoppers multi-language live chat for customer support so they can get solutions in their preferred language. About 75 percent of customers find customer support rudeness highly annoying and 60 percent don’t appreciate pushy salespeople, according to a 2015 survey by Consumer Reports.

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Etsy vs Amazon Handmade: Which is Best for You?

Ecommerce Platforms

A slightly younger online platform than Etsy, Amazon Handmade was produced in 2015, as a sister-site to one of the world’s biggest marketplaces, Amazon. Amazon allows entrepreneurs to get in touch via phone, email, or live chat, through the customer service menu on the Amazon website. So, what’s Amazon Handmade?

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Modalyst vs Dropified: The Battle of the Dropshipping Plugins

Ecommerce Platforms

Interestingly, Miguel was listed in Forbes’ 30 under 30 in 2015 — impressive, right? On top of this, there’s a chatbox for live chat and an FAQ section that covers topics such as setting up your account, advanced features, and orders. There's also a live chat, but only between the times of 9 am to 5 pm PST.

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N26 Review (Jan 2021): Everything You Need to Know

Ecommerce Platforms

In 2015 N26 launched their first-ever products, including their free account and N26 Mastercards in Germany and Austria. If you want to contact N26's customer service team, you can instigate a live chat with a customer support agent via N26's mobile or WebApp. For quicker service, keep your Mastercard to hand.