Retail TouchPoints

DECEMBER 9, 2020

The digital version debuted in 2000, and at its peak in 2016, 200 million copies were distributed in 69 different versions, in 32 languages and to more than 50 markets. Turning the page with our beloved catalog is in fact a natural process since media consumption and customer behaviors have changed. in a statement.

Home Furnishings 202

Home Furnishings Recommendation Online Retail Customer 202

BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. First, fraudsters likely see mid-sized merchants as having enough revenue and customer volume to make attacks worthwhile. from Q3 2016 to Q3 2017.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

RTP blog

FEBRUARY 12, 2018

The ability to collect, analyze and derive actionable insights from multiple sources of data in real time can be the difference between winning a customer or seeing them captured by the competition. And retail is no exception. Anna Arwidi joined Axis in 2016 through the acquisition of Cognimatics AB.

eCommerce 300

eCommerce Retail Live Chat Point of Sale 300

Forrester eCommerce

JULY 18, 2017

"The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. What are your insights about Brazilian retailers in this study? Online business leaders are feeling the pain of the recession. Read more Categories: Brasil. Brazilian eCommerce.

eCommerce 281

eCommerce Online Retail Operations Retail 281

Retail TouchPoints

APRIL 19, 2022

As a technology vendor, I have rare insight into the day-to-day of online retailer consumer traffic. So I regularly help customers identify and fight a hidden drag on their growth: ad fraud. I spend hours speaking with customers about their ecommerce businesses and the challenges they face.

Retail 258

Retail Channel Events Online Retail 258

SellBrite

DECEMBER 11, 2017

In 2016, Amazon accounted for 43% of all online retail sales in the U.S. Focused on customers. Ranked #1 on 2017 American Customer Satisfaction Index. Amazon knows its customers: about 35% of Amazon’s revenue comes from ““Frequently Bought Together” and “Customers Who Bought This Item Also Bought” features.

Beauty and Health 156

Beauty and Health eCommerce Merchant Services Shipping Costs 156

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. AOV up 2x the rate in 2016.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Lemonstand

MAY 17, 2018

A 2016 study from Hitwise Retail 500 noted that visits to subscription box websites grew almost 3,000% from 2013 to 2016, representing tremendous opportunity for both brick-and-mortar retailers and traditional eCommerce. Your customers are more long-term, which means a higher margin for you. Customer loyalty.

Subscription 49

Subscription Online Retail Retail Beauty and Health 49

SellBrite

JANUARY 5, 2018

Creating a seamless customer journey is the key to generating recurring sales. And the better the experience, the higher chance you have of landing higher lifetime value customers. And the better the experience, the higher chance you have of landing higher lifetime value customers. First, they land on your website.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

RTP blog

NOVEMBER 13, 2017

In 2016, Amazon promoted an additional 25% off select items and deals when ordering from an Alexa, and this year we expect to see even more incentives, especially since Amazon’s sales surpassed $3 billion for the first time ever. As retailers prepare for 2017 holiday shopping, there’s no question that mobile will continue to be a focus.

Mobile 150

Mobile Shopify Download Consumer 150

BigCommerce

JUNE 20, 2017

Crafters and gifters often first launch on Etsy –– where transaction fees cut into margins and you don’t own the customer relationship (Etsy does). Here is how 11 ecommerce brands in this vertical set up shop to sell more online –– today and well into the future by increasing customer lifetime value. More Ownership.

Gifts 223

Gifts BigCommerce eCommerce Toys 223

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. This alone could be a huge value-add to online retailers.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

365 Retail

JULY 5, 2022

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. He led Walmart’s subsequent partial exit from Seiyu to investor KKR and Rakuten.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

Retail TouchPoints

APRIL 19, 2021

Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Removing the Brexit Red Tape. Avoiding Reverse Logistics Chaos.

Fulfillment 149

Fulfillment Supplies Retail Shipping Costs 149

Lemonstand

JUNE 28, 2018

In addition to their thriving bricks and mortar retail locations, Dublin based coffee brand Third Floor Espresso (3FE) has been operating both an online retail store for consumers and a wholesale store for their B2B customers on LemonStand since 2016. We’ll see how it goes.”

Payment Services 58

Payment Services Customer Subscription B2B 58

Sailthru

NOVEMBER 9, 2017

This holiday season, online retail could hit two big milestones: In the share of shopping going online over the holidays, and in Amazon’s ever-burgeoning Prime membership. Even with all this online growth, a new report says that when it comes to omnichannel retail, U.S. We’ll take a look. In the U.K.

Omnichannel 104

Omnichannel Internet Retail Online Retail Books 104

RTP blog

DECEMBER 2, 2019

This is where global tech/IT professionals with skills in high demand by retail (such as JAVA, SQL and HTML) collaborate and compete on projects, and companies pay only for the solutions they want. He was an integral part of Topcoder becoming a Wipro company through the acquisition of Appirio in 2016.

Retail 195

Retail eCommerce Mobile Technology 195

BigCommerce

MAY 1, 2018

The surfacing of the Facebook debacle involving Cambridge Analytica and the massive amounts of data collected from 87 million users, which was used to influence the 2016 presidential election, revealed big data as the powerful beast it can be. Better understanding of customers (52%). Improve customer service. Customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Sailthru

NOVEMBER 30, 2017

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. While this is big news, other online sales stats reveal that sales for the entire month of November have grown as well. Online Sales Records Set for Black Friday, Cyber Monday and November. percent over 2016 to $7.9

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

BigCommerce

MAY 4, 2018

Don Davis , Editor at Large, Internet Retailer. Looked at from a distance, the Top 1000 online retailers in North America had a terrific year in 2017. Their online sales collectively increased 18.5% and ecommerce accounted for 49% of retail industry growth. 2018 won’t be an exclusion.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Optimizely

FEBRUARY 21, 2017

Customers who shop on mobile do so with a different mindset than they do on any other channel. For retailers with a mobile app, this may sound like a godsend in terms of getting customers to download and use your app ( provided that they actually want to do so – marketers can’t push push! ).

Mobile 150

Mobile Retail Social Media Presentation 150

RTP blog

FEBRUARY 13, 2019

As many as 72% of Zulily orders are placed from mobile devices, giving more credibility to the idea that online retailers should primarily cater to these devices. I’m embarrassingly reliant on my phone for just about everything, and I’m far from being a Millennial or Gen Z-er.

Mobile 150

Mobile eCommerce Retail Shopping Carts 150

BigCommerce

APRIL 26, 2018

Amazon Customer Base, Revenue & Shipping Data. Data shows that as of 2017, Amazon’s global retail revenue continued to climb, as seen below (note the reporting change in Q1 of 2017). This is a very relatable concern for any ecommerce retailer that’s growing quickly. Don’t miss a post. Sign up for our weekly newsletter.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

RTP blog

MAY 15, 2017

and Canada face intense challenges, including costly staff and insurance, high capital tied up in expensive inventory, and of course the fall in in-store traffic as sales and consumers move online. According to industry data, nearly 1,200 retail fine jewelry stores closed in 2016, an increase of more than 50% from the prior year.

Jewelry 186

Jewelry eCommerce Shipping Costs Multi-channel 186

Ecommerce Platforms

MAY 9, 2017

Steadily, and perhaps stealthily, the figure climbed to 35% in 2016, according to Euromonitor International. Retailers around the world are now reckoning with this new normal in digital commerce.” Marketplaces are a growing phenomenon in ecommerce at the moment but in 2 regions a similar story seems to be happening. “In

Merchant Services 131

Merchant Services eCommerce Payment Services Payments 131

BigCommerce

OCTOBER 17, 2017

Local marketing –– also known as “location-based marketing” and “neighborhood marketing” –– is the process of optimizing your website and online advertising to help drive foot traffic and awareness in localized regions. This type of marketing specifically targets potential customers in a physical store’s community. Customer service.

Marketing 713

Marketing Social Media Events Beauty and Health 713

ROI Revolution

JANUARY 22, 2020

2019 saw over 29 online retail acquisitions among Top 1000 and Next 1000 retailers. Fourteen retailers disclosed sale prices for these acquisitions, totaling $19.80 This deal dwarfs both PetSmart’s acquisition of Chewy in 2017 and Walmart’s acquisition of Jet in 2016 ($3.35 Published January 22, 2020.

Shipping Costs 78

Shipping Costs PayPal Shipping Online Retail 78

ESW

MAY 23, 2018

If you’re selling physical products online, you’ll have to face a daunting reality: Most likely, your biggest competitor is Amazon. online retail market share, and 53 percent growth in 2016, Amazon is the undisputed Goliath of eCommerce. Statistica estimates mobile will account for 50 percent of retail by 2020.

eCommerce 79

eCommerce Shipping Costs Merchant Services Payment Services 79

GetElastic

NOVEMBER 22, 2017

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. Online sales outpaced brick and mortar sales, as more people (notably the millennial demographic) chose to surf online for the best deals. Total sales reached $9.36

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

GetElastic

NOVEMBER 22, 2017

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. Online sales outpaced brick and mortar sales, as more people (notably the millennial demographic) chose to surf online for the best deals. Total sales reached $9.36

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

GetElastic

SEPTEMBER 2, 2019

Since the iBeacon and location technologies like geofencing came into play with their powerful ability to connect the in-store shoppers contextually, the retail space has been open to leveraging such technologies. Ocado back in 2016 started an automated packaging service by using a wireless control system. Improved Customer Experience.

Payments 153

Payments Payment Services eCommerce Supplies 153

BigCommerce

JULY 25, 2017

She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. By building a community around her great writing, and then around her ability to merchandise, Shari has built a following well beyond her customers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Omnisend

JUNE 2, 2020

No matter how smart and hard retailers work to bring customers to their site and lead them throughout the shopping process, only three out of ten shopping carts will actually generate an order. This is the most often cited reason customers abandon their shopping carts. It has to be easy for customers to checkout.

Shipping Costs 128

Shipping Costs Shopping Carts Shipping Jewelry 128

365 Retail

MAY 25, 2021

Online furniture seller Made.com has unveiled plans to float on London’s stock market in a move set to value the group at a reported £1 billion. Its stock market debut comes amid a boom in demand for home furnishings during the pandemic, as well as a shift towards online retail.

Home Furnishings 76

Home Furnishings Travel Online Retail Marketing 76

ChannelAdvisor

AUGUST 15, 2017

The latest report released recently by the Australia Post reveals much about the direction of e-commerce, and it’s good news for online retailers. Strong brand loyalty, as well as an increasingly sophisticated consumer, has resulted in a 16% average increase in the number of parcels generated by each online transaction per shopper.

eCommerce 53

eCommerce Beauty and Health Hobbies Online Retail 53

ChannelAdvisor

NOVEMBER 29, 2016

According to comScore, as of Q3 2016, 60% of e-commerce transactions shipped for free. What’s more, when asked which factor was “most important” for shopping online, 53% of shoppers indicated free shipping (comScore State of US Online Retail Economy in Q3 2016).

Shipping 45

Shipping eCommerce Online Retail Channel 45

BigCommerce

OCTOBER 26, 2017

How to Sell Online in China. Online retail sales in China reached 5.16 trillion yuan ($752 billion) in 2016, representing 26.2% growth from 2015—more than double the growth rate of overall retail sales, according to China’s National Bureau of Statistics , the agency charged with tracking economic data. Get it now.

Merchant Services 218

Merchant Services eCommerce Shipping Costs Payment Services 218