RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Payments eCommerce PayPal 150

Forrester eCommerce

APRIL 7, 2020

Mixed reality experiences run the gamut from augmented reality (AR) mobile apps to try-on lipstick and shoes to completely immersive virtual reality headsets used for military and surgical training. Spectacles 3, the latest camera-equipped sunglasses from Snap, marks a large improvement from Spectacles 2 (launched in April 2018).

Mobile 285

Mobile Improvements Technology 285

GetElastic

MARCH 13, 2019

According to Mobify’s 2018 Q4 Mobile Commerce Insights Report , mobile overall, showed continued growth with purchases made between Black Friday and Christmas. Somewhat surprising from Mobify’s findings was that the most frequent traffic source for mobile was email. According to Forbes, “retailers sent 3.5

Mobile 151

Mobile Department Stores POS eCommerce 151

Optimizely

AUGUST 9, 2018

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. While Etail East 2018 is sadly over, that doesn’t mean the learning has to stop now. The post 6 Valuable Lessons from Etail East 2018 appeared first on Zaius. It’s unique to your customer.”

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

BigCommerce

APRIL 3, 2018

Today, BigCommerce is excited to announce the first native ecommerce integration for accelerated mobile pages –– i.e. Google AMP. This integration simplifies category and product detail pages, improving mobile site speed and click-through for online sellers. This will affect all sites by July 2018. What is Google AMP?

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

lateshipment

SEPTEMBER 4, 2020

Given this reality of modern eCommerce, let’s go over a few ways to improve your website experience in order to satisfy potential customers. Prioritize Mobile Friendliness. It is clearly in any eCommerce platform’s best interest to make a good on-site experience extend to mobile use.

Customer Experience 130

Customer Experience Improvements eCommerce Customer 130

Kissmetrics

MARCH 12, 2018

How’s it doing in 2018? Video and messaging apps are leading the charge in 2018. 86% of B2C and 91% of B2B marketers are using content marketing according to the 2018 State of Content report from CMI. So, what’s happening in content marketing, version 2018? Let’s talk about content. Is it still the king? Let’s find out.

Marketing 205

Marketing Social Media B2C B2B 205

Groove

AUGUST 4, 2020

billion in 2019, the second largest online shopping day ever (right behind 2018's Cyber Monday). Determine any areas that can use improvement, and focus on enhancing those this year ? there's almost always something that can be improved. Optimize For Mobile. Up-sell and cross-sell products. Leverage email marketing.

Shopping Carts 354

Shopping Carts Mobile eCommerce Recommendation Mobile 354

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

SellBrite

MAY 3, 2019

As of 2017, mobile commerce sales in the United States reached $156 billion. However, during the third quarter of 2018, the conversion rate of online shoppers using a smartphone was 1.56 Poor Mobile Website Design. Make sure your site loads quickly on both mobile and desktop browsers. Analyze your website’s data.

Payment Services 118

Payment Services Mobile Payments eCommerce 118

BigCommerce

JANUARY 3, 2018

According to the McKinsey Global Fashion Index , fashion industry sales growth is forecasted to nearly triple between 2016 and 2018 (from 1.5 They specialize in brand-name mobile phones and accessories such as charges, cases, earbuds and more. Also the fashion industry is seeing nice growth. percent to between 3.5% – 4.%).

Shipping Costs 419

Shipping Costs Jewelry Toys Electronics 419

Retail TouchPoints

DECEMBER 9, 2022

Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018. Now more than ever, our customers need our solutions to improve workflows across their broader supply chains.

Technology 175

Technology Supplies Mobile Operations 175

Kissmetrics

AUGUST 9, 2021

So what should you know about improving your site search? That’s why it’s vital to start paying attention to your internal search engine – and making changes that can improved results and drive conversions. Improve Mobile Search. Don’t forget about mobile users. Here’s how to do it.

eCommerce 326

eCommerce SEO Mobile Recommendation 326

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Matt Ramerman is President of Sinch for Marketing, a mobile engagement consultancy and personalized mobile messaging platform.

Consumer 302

Consumer Marketing Mobile Customer Experience 302

SellBrite

MAY 30, 2018

Here’s a roundup of eBay’s major 2018 updates thus far. As of April 2018, sellers are expected to list the following products through the eBay Catalog instead of creating unique listings. Starting March 2018, the marketplace has released several new promotion features. Improve your items’ rankings.

Shipping Costs 85

Shipping Costs Merchant Services Subscription Shipping 85

ChannelAdvisor

NOVEMBER 8, 2018

This blog post is part of our 2018 Holiday Planning series. Inspired by the convenience of mobile payments and shopping apps, consumers also made purchases from their smartphones more than ever before — leading to the first-ever $2 billion mobile shopping day on Cyber Monday. And now it’s time to start again.

eCommerce 55

eCommerce Mobile Payments Payments Mobile 55

ROI Revolution

JUNE 15, 2023

The update was designed to improve user experience and search rankings by allowing users to easily find relevant information from product and service reviews. According to Google, the changes are intended to improve how their systems assess content overall. The update does not target any specific pages or sites.

SEO 78

SEO Improvements Mobile Information 78

Sailthru

JANUARY 11, 2018

We’ll look into both these stories as well as news that branded shopping apps and the mobile internet showed equal conversion rates during 2017. Mobile Apps and Mobile Internet Are Running Neck-And-Neck In Sales. Consumers may have a retail app, but they may still buy through via mobile internet if it’s faster.

Mobile 84

Mobile eCommerce Internet Retail Download 84

Teamwork Retail

JANUARY 4, 2018

One of our featured partners who will be joining us at NRF 2018 this year, in our booth #723. Socket Mobile’s goal is to provide customers the convenience and performance in a barcode scanner that other data capture manufacturers don’t offer. Socket Mobile’s data capture devices were built to work for the user.

Mobile 48

Mobile Improvements Point of Sale Other 48

Teamwork Retail

JANUARY 4, 2018

We are proud to introduce one of our featured partners who will be joining us at NRF 2018 this year, in our booth #723. Here are some of the reasons we partner with Socket Mobile: Socket Mobile’s goal is to provide customers the convenience and performance in a barcode scanner that other data capture manufacturers don’t offer.

Mobile 48

Mobile Improvements Point of Sale Other 48

Kissmetrics

MARCH 12, 2018

HTML Improvements. Accelerated Mobile Pages. Accelerated Mobile Pages. Accelerated Mobile Pages is an open source initiative recently started by Google to provide fast loading mobile websites that work with slow connection speeds. Mobile Usability. Search Analytics. Why is this now more important than ever?

Mobile 205

Mobile Download SEO Information 205

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

Shipping Costs 189

Shipping Costs Merchant Services Payment Services Shipping 189

Kissmetrics

JUNE 30, 2021

There are plenty of similar qualities that help top sites stand apart from their competitors that you can copy and improve today. Let’s review five of the most important and surprising factors and explain what you can learn from them and how you can use that to improve your own site. Backlinks Reign Supreme. Consider User Intent.

SEO 289

SEO Improvements Mobile Reference 289

GetElastic

MARCH 22, 2018

A number of sessions were dedicated to the topic of ‘smart cities’, with representatives from administrations, businesses, and non-profits discussing how technological advancements can improve our day-to-day lives and debating the right balance between regulation and entrepreneurship. while in Austin last week.

Customer 121

Customer Arts Automotive Technology 121

Retail TouchPoints

JANUARY 3, 2022

To remain competitive — and capture as many online dollars as possible — retailers are prioritizing the customer experience and refining the purchasing journey, improving mobile and app capabilities, adding BOPIS (buy online, pick up in-store) and curbside delivery options, enhancing product page listings and more.

Merchant Services 259

Merchant Services Customer Retail Customer Experience 259

Store Growers

MAY 1, 2019

Source: Wolfgang KPI Report (2018). Notes: study with over 250 million website sessions and over €500 million in online revenue between July 2017 – June 2018. Source: Wolfgang KPI Report (2018). Mobile: 53% (vs 52% in 2017). Source: Wolfgang KPI Report (2018). Mobile: 26% (vs 26% in 2017).

eCommerce 128

eCommerce Mobile Shopping Carts Beauty and Health 128

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Wearables : Similarly, consumers increasingly use items like their smart watches and even health devices (think Fitbit Pay ) to make mobile purchases.

Payment Services 173

Payment Services Payments Retail Sporting Goods 173

BigCommerce

JUNE 21, 2018

billion in 2018 , representing a 121% increase compared to 2012 revenue. After switching from Magento to BigCommerce, Awesome GTI significantly improved key performance metrics. PartFinder helps customers find exactly the right product via a series of choices, reducing frustration, improving user experience, and boosting sales.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

OrderDynamics

MARCH 13, 2018

Ascend 2018: Future of Commerce . Yesterday’s post about Ascend 2018′ s partner day highlighted Episerver’s incredible feat of doubling their portfolio size in a short year. This needs to improve. An interesting audience poll also showed how too few merchants are on their mobile game. Truly, the future looks bright.

B2C 50

B2C Technology B2B Mobile 50

Retail TouchPoints

JUNE 13, 2023

This requires not just flexible technology but also agile methodologies and a culture of innovation and continuous improvement. They want to browse online, try products in-store and make purchases on mobile. This requires not just agile technologies but also agile methodologies and a culture of innovation and continuous improvement.

Supplies 215

Supplies Customer Experience Technology Omnichannel 215

Groove

NOVEMBER 13, 2018

AMP stand for Accelerated Mobile Pages. This is a Google backed project that helps improve user experience on mobile devices. AMP content loads almost instantaneously, which will help improve bounce rates. Optimize Page Load Speeds for Desktop and Mobile. Visitors tend to leave pages that take too long to load.

BigCommerce 247

BigCommerce SEO Mobile Recommendation 247

Retail TouchPoints

DECEMBER 27, 2022

A voice AI solution can improve the customer experience when a customer dials in, as well as cut down on costs by interacting with the customer in real time and routing the call to a live person in the restaurant as necessary. Prior to joining Vonage in 2018, Brown served as Senior Manager of Carrier Operations at CPaaS provider Twilio.

Customer 302

Customer eCommerce Retail Customer Experience 302

ROI Revolution

JUNE 7, 2018

They can then use that time to find new ways to utilize and improve the AI. The key takeaway from the presentation was that you aren’t teaching computers what to look for, you are teaching them how to learn and implement their learning to improve your full-funnel customer experience. appeared first on ROI Revolution.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Payoneer

JANUARY 8, 2019

Optimizing your eCommerce site for mobile is more important now than ever before. According to a recent Forrester report, consumer spending on mobile will likely top $93.5 billion in 2018—and reach $175.4 You are at a significant competitive disadvantage if you aren’t prepared to earn customers on mobile.

Mobile 22

Mobile Improvements eCommerce Platforms Shipping Costs 22

Retail TouchPoints

OCTOBER 12, 2021

In fact, JOANN began an initiative to improve the store experience, involving everything from lighting, fixtures, open spaces, work tables and in-store tech, in 2018, with a pilot store in Columbus, Ohio. “It The rollout was put on hold, but that gave us more time to iterate and improve every aspect of the experience.”.

Customer 234

Customer Customer Experience Supplies Omnichannel 234

RTP blog

JUNE 17, 2019

They also are a premier location for retailers to tap into in order to paint a real-time picture of who their customers are, how they are using their products and what improvements can be made. It’s All About The App According to App Annie’s State of Mobile 2019 report, in 2018, U.S.

Customer 150

Customer Retail Mobile Multichannel 150

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. Much like changing regulations for government agencies, retailers are preparing to navigate the next major update: PCI DSS 4.0. While PCI DSS 4.0

Merchant Services 313

Merchant Services Payment Services Mobile Payments Customer Data 313