Inflow Insights

JANUARY 7, 2020

But in this post, we’ll reveal a brand that achieved a conversion lift above Norton and McAfee in our 2019 testing of trust badges. What used to be concerns around site security alone, has now moved into eCommerce performance, scam avoidance, business practices, shipping fulfillment, and protection of customer data.

eCommerce 104

eCommerce Payment Services Conversion Optimization Recommendation 104

Kissmetrics

JANUARY 6, 2021

The same study reveals that 60% of respondents said they’d continue shopping online even after the pandemic. CMX allows brands to place their products on channels informed by CV’s first data. It also gives them access to one of the world’s largest customer data banks as well as a massive audience ( over 200 million in the U.S

Retail 362

Retail eCommerce Banking Customer Data 362

ROI Revolution

APRIL 23, 2021

Another significant update is that in order for advertisers to receive ROAS data for opt-out customers, at least four of the eight conversion events will have to be configured as value optimization for the Purchase event within Aggregated Events Manager. ROAS will otherwise only be inclusive of opt-in/non-iOS customer data.

Social Media 78

Social Media B2C Events B2B 78

Omnisend

MAY 18, 2021

In fact, according to an in-depth study by the National Retail Federation, 2019 experienced a 700% increase in the purchase of CBD-based products. CBD merchants should ensure that they not only collect the appropriate customer data to offer personalization, but they should also integrate it across their channels.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Sailthru

SEPTEMBER 18, 2019

Both brands cracked the top ten of Sailthru’s 2019 Retail Personalization Index for their efforts to create a more customized experience for their shoppers. The Home Depot stands out for understanding their customers and applying that knowledge to their personalization strategy. What Makes The Home Depot and Wayfair Stand Out?

Home Furnishings 60

Home Furnishings Retail Customer Experience Mobile 60

365 Retail

FEBRUARY 1, 2022

Disney +, for example, is a perfect model for the collisional power of big data and tech. The streaming platform, which launched in late 2019, feeds behavioural data into AI algorithms to serve personalised viewing suggestions to its 118 million global paid subscribers. A new calibre of brand loyalty.

Recommendation 52

Recommendation Arts Consumer Travel 52

Omnisend

MARCH 29, 2021

What’s more, according to another study by Adobe, 49% said they had greater brand loyalty when they interacted with personalized content. Personalization in fashion ecommerce should span the entire customer experience: Website: Alter the products you showcase according to your customers’ previous visits. It’s reality.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

365 Retail

MAY 7, 2021

In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. Data Privacy : Various studies suggest that consumers are accepting of emails and messages that provide them offer and discounts, provided they have consented to it.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

GetElastic

SEPTEMBER 16, 2021

This post was originally published on March 11, 2019 and has been updated for accuracy and relevancy in the market. Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

This post was originally published on March 11, 2019 and has been updated for accuracy and relevancy in the market. Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Smile.io

JANUARY 23, 2023

Top 10 Customer Loyalty Programs of 2022 The list of brands that offered the best loyalty and rewards programs for customers in 2022. Blog Gabrielle Policella Chipotle’s Chipotle Rewards Chipotle's former loyalty program, Chiptopia, was launched in 2019 and rebranded to simply Chipotle Rewards.

Food and Beverages 87

Food and Beverages Social Media Customer Loyalty Reference 87

Omnisend

JUNE 15, 2021

These same consumers look for exceptional customer service, so you can add to your list of essentials for customer lifecycle marketing. This includes your marketing activities and customer data. It also helps if it can enhance your customer experiences. Retargeting Churning Customers on Paid Social.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Retail TouchPoints

NOVEMBER 6, 2023

However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% on average in 2022 compared to pre-pandemic 2019 levels, while traffic at lower-tier malls was up 10%.

Omnichannel 306

Omnichannel Social Media Channel Mobile 306

Omnisend

MAY 5, 2021

Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience. In 2019, half of its digital sales growth came from order pickup, rising to two-thirds of digital sales growth in its most advanced regions such as Los Angeles.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Ecommerce Platforms

FEBRUARY 16, 2023

For instance, using Shopify, you can: Manage and process payments safely Process orders and setup shipping Build a customizable and responsive website Manage customer data, order history, and communication Use Shopify apps to bolster marketing, upselling, and social media selling, and extend Shopify's base functionality.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

JUNE 3, 2019

It supplements all the Unlimited Plan features with send time optimization, advanced link tracking, template management for teams, customer success team assistance, plus phone and email support. The post The 10 Best Email Marketing Services for 2019 appeared first on Ecommerce Platforms. All in all, it deserves a rating of 8.0/10.

Marketing 187

Marketing Social Media Subscription Multi-channel 187

Ecommerce Platforms

JANUARY 27, 2023

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. As such, hackers might see it as an opportunity to obtain valuable data. billion in 2030.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Powerinbox

NOVEMBER 7, 2020

Going further, a study from that time found that organic reach on Facebook had decreased by 50% from 2013 to 2014. Facebook has been at the center of major data privacy breaches for the past few years, giving social media users and brands great cause for concern. Even worse, it dropped from a 16% reach to a 6.5%

Multichannel 60

Multichannel Social Media Games Channel 60

ESW

JUNE 27, 2018

billion dollars, according to a study by Signifyd and PYMNTS. Securities and Exchange Commission fined Morgan Stanley $1 million for failing to properly protect customer information. Those changes are scheduled to take effect by 2019. increase in total fraud from Q2 2016 to Q2 2017. Consumer Privacy and Protection.

eCommerce 60

eCommerce Merchant Services Shipping Costs Operations 60

BigCommerce

JUNE 27, 2017

According to a study conducted by professor Brent Coker , shoppers trust ecommerce stores 30% less than they trust brick and mortar stores. Extensive studies by Stanford professor B.J. Studies have shown that personalization results in a high payoff. Over a third of customers would spend more if the website was personalized!

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Ecommerce Platforms

OCTOBER 14, 2019

They're known as the ecommerce platform built around customers- and offer a 360-degree view of customer interactions, enabling users to plan marketing, promotions and merchandising based on actual customer data. What's a buyer persona? Let's talk about content creation first. Featured image credits: Elisabetta Calabritto.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

GetElastic

APRIL 28, 2022

With direct access to customer data, such as browsing history, interests, and searches, brands are able to create unique experiences like hosting a live stream event or even creating a hologram. Studies have shown that delivery fees and return policies are important factors when customers are choosing where to shop.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Inflow Insights

FEBRUARY 3, 2022

Editor’s note: This article was originally published in 2019. Attracting a customer to your site and convincing them to purchase your product are critical for eCommerce businesses — but these steps alone don’t guarantee a sale. Segment your customers. It has been updated for accuracy and to reflect modern practices.

eCommerce 114

eCommerce Shipping Costs Shopping Carts Shipping 114

Omnisend

MAY 12, 2021

In 2019, more than 224 million Americans shopped online. This includes things like how payments are handled, servers, bandwidth, customer data, and so on. With a good headless commerce platform, you can ensure that your customers experience a unified approach that is consistent with your brand. Reading Time: 12 minutes.

Payment Services 137

Payment Services Merchant Services Magento eCommerce Platforms 137

Kibo

OCTOBER 5, 2021

Individualization is becoming more important to retailers who want to differentiate themselves from competitors, but it’s also an effective strategy for creating optimal shopping experiences for customers. In one recent study of 1000 consumers, 80% indicated they want personalization from retailers.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Ecommerce Platforms

NOVEMBER 17, 2021

In fact, Core Insight research says this kind of shopping generated a whopping $60 billion in global sales in just 2019 alone, which has only escalated thanks to the pandemic. Additionally, the app provides customer engagement and sales stats and grants complete control over your transaction and customer data.

Shipping Costs 211

Shipping Costs Shopify Multi-channel Social Media 211

ROI Revolution

DECEMBER 2, 2021

Here are some stats from Cisco’s 2021 Privacy Benchmark Study that showcase how the pandemic has influenced new ways of approaching consumer privacy: 93% of organizations turned to their privacy teams to assist with their pandemic response in 2020. increase over 2019 when ecommerce holiday sales capped at $19.6 million last year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

increase over 2019. In June 2021, ecommerce was up 95% over June 2019. Every category was up over 2019 except for lodging, which declined 2.5%. billion in 2019. Target was not in the top 10 at all until 2019, when it accounted for 1.1% billion in 2019 and a whopping 148.2% Ecommerce was up 8.3% respectively.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2022

For comparison, in 2019, ecommerce sales made up just 11.1% In light of changing habits brought on by the pandemic, buy now/pay later (BNPL) services are expected to grow 44% this holiday season over 2019, with apparel, electronics, and grocery coming in as the top categories. billion in 2019. trillion to make up 21.8%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

billion in 2019 and a whopping 148.2% The pandemic potentially hindered growth last year, with Prime Day sales surging a significant 71% in 2019. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. In 2019, spend was just $55.9 are seeing customers be less willing to pay full price. billion, up from just 50 billion in 2019.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

increase over 2019 when ecommerce holiday sales capped at $19.6 However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. That’s almost double the growth that was seen from 2019 to 2020, with the pandemic posing a roadblock to this industry last year. increase over 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019. s revenue in 2020, up from 33% in 2019. 30% of online orders were picked up in-store compared to 10% in 2019. increase over 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78