Retail TouchPoints

JUNE 2, 2022

The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%. Circle K intends to use the self-checkout technology to enhance the customer experience, shorten lines and allow associates to prioritize assisting customers.

Technology 317

Technology Payment Services Customer Experience Improvements 317

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. View the Point-of-Sale Software for High-Touch Retailers Buyers’ Guide to learn more about the report.

Fulfillment 296

Fulfillment Order Fulfillment Shipping Costs Social Media 296

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 240

Merchant Services Payment Services Payments Point of Sale 240

iVend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail , is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. Our SaaS solutions empower retailers to provide exceptional customer experiences throughout the entire shopper journey.

Retail 97

Retail B2B Fulfillment Point of Sale 97

Retail TouchPoints

JULY 8, 2021

The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months. million customers have set up an Afterpay Card to shop in person since the solution went live in fall 2020.

Retail 264

Retail Events Customer Experience Consumer 264

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. Part of FTD’s growth plan is to expand from the approximately 2,000 florist member customers currently using the platform to at least 5,000 within the next two years.

Payment Services 245

Payment Services Small Business Retail Shopify Gifts 245

Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 For approximately two decades, Cookies and Dr. “Our budtenders meet and walk with customers, populating their order on a tablet before heading to the cash desk for checkout.”

Retail 353

Retail Social Media Technology Events 353

iVend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail, is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. Our SaaS solutions empower retailers to provide exceptional customer experiences throughout the entire shopper journey.

Retail 52

Retail B2B Fulfillment Point of Sale 52

Groove

OCTOBER 6, 2020

We created a custom eCommerce integration which requires orders to be placed through BigCommerce, making BigCommerce the central point of sale. Since inventory automatically updates, both customers and sales representatives can now see the exact amounts in stock at any given time. The Solution. Conclusion.

BigCommerce 370

BigCommerce Operations Magento B2B 370

Groove

OCTOBER 6, 2020

To alleviate these frustrations and improve the overall customer experience , our team stepped in to help. We created a custom eCommerce integration - the AS400 Integration - which requires orders to be placed through BigCommerce, making BigCommerce the central point of sale. The Solution. Conclusion.

B2B 221

B2B Operations BigCommerce eCommerce 221

Korona

SEPTEMBER 22, 2022

Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Cloud POS trends are booming, with nearly 28% of retailers planning to adopt this technology to shape the future of their sales operations and improve consumer satisfaction. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

retailnext

FEBRUARY 28, 2020

To cover this idea in more detail, this article identifies five specific ways in which the in-store experience is shaping retail in 2020. Prioritizing Experience Over Inventory. Now, the most successful retail stores place more emphasis on the shopper experience – even if that comes at the expense of some inventory space.

Payment Services 52

Payment Services Retail POS Supplies 52

Retail TouchPoints

APRIL 12, 2024

Back in 2020, Walgreens was sued in class action for improperly taxing protective face masks in Pennsylvania. While the damages to any one taxpayer are very small, the aggregate harm for applying tax incorrectly in many locations for multiple products for a long period of time can be substantial.

Food and Beverages 190

Food and Beverages Payment Services Shipping Costs Travel 190

Retail TouchPoints

APRIL 16, 2021

Even before 2020, brick-and-mortar retailers had been fighting a fierce battle against leading ecommerce players. First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

Groove

OCTOBER 6, 2020

To alleviate these frustrations and improve the overall customer experience , our team stepped in to help. We created a custom eCommerce integration - the AS400 Integration - which requires orders to be placed through BigCommerce, making BigCommerce the central point of sale. The Solution. Conclusion.

BigCommerce 210

BigCommerce B2B Operations Magazine 210

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

Retail 273

Retail Payment Services Consumer Point of Sale 273

RetailMinded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey.

POS 98

POS eCommerce Payment Services Fulfillment 98

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020.

Omnichannel 173

Omnichannel Payment Services Specialty Retailers Customer Loyalty 173

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Omnichannel 259

Omnichannel eCommerce POS Operations 259

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 56

POS B2B Point of Sale Retail 56

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale.

Payment Services 178

Payment Services eCommerce Small Business Retail Retail 178

Retail TouchPoints

MAY 31, 2021

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores shutting down in 2020. Combined with point of sale systems and sales data, this can lead to improved merchandising, in-store displays and increased sales. Customer Demographics.

Retail 149

Retail Point of Sale Operations Definition 149

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

JUNE 4, 2021

A Capgemini report , COVID-19 and the Age of the Contactless Customer Experience , noted that “the trend towards touchless interactions is reflected strongly in retail spending patterns over the course of the pandemic.” in April 2020, but online retailers saw an 8.4% increase in sales during the same period.

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

JULY 12, 2022

The improvements were based on customer feedback, improved computer vision and sensor fusion technology and backend development and testing that included baking the carts in an oven and freezing them in a freezer to test their ability to withstand harsh weather conditions.

Shopping Carts 246

Shopping Carts Payment Services Improvements Marketing 246

Teamwork Retail

JUNE 24, 2020

But, this comes with additional hardware requirements at the point of sale. Many card processing tools do not process both EMV and NFC so retailers have to ensure that the selected terminal technology is suitable for brand relevant customer requirements.

Payment Services 48

Payment Services Merchant Services Payments Point of Sale 48

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

JUNE 1, 2022

billion spent in March 2020, or about 10% of all grocery sales. . By March 2022, this had declined to $8.7 As shoppers are increasingly headed back to stores, online purchases will settle to some lower number, likely closer to the $6.5 Delivery to home is in decline.

Retail 296

Retail Games Magazine Demo 296

365 Retail

SEPTEMBER 29, 2022

These are just some of the technical benefits of smart, networked CCTV deployment, but the business case really comes to life when you consider how smart cameras can drive actionable business intelligence, exceptional value, and enhanced customer experiences. . Paul Brooker, Enterprise Business Development & Acquisition Lead.

Retail 65

Retail Point of Sale Technology Improvements 65

Kibo

SEPTEMBER 6, 2022

Headless commerce separates the frontend delivery part of your eCommerce setup (the part that your customers experience) and the backend service provision (checkout, catalog, etc.). . In 2020, Gartner noted the need for online businesses to move to a more modular model of organizing their tech stack. Headless commerce.

Payment Services 71

Payment Services eCommerce B2C Technology 71

Wiser

SEPTEMBER 12, 2022

Once this has been determined, the ultimate role of the visual merchandiser is to design spaces that combine the unique selling points of the individual products and the overall brand aesthetic in a way that communicates the value of each item and the brand as a whole. Constantly Audit Your Points-of-Sale.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

RTP blog

APRIL 27, 2018

According to a ManpowerGroup study, this large swath is expected to comprise 35% of the global workforce by 2020. These enabling technologies allow employers to remain connected to the workforce and customers, and most importantly stay in front of market dynamics.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

RetailMinded

NOVEMBER 18, 2020

Over the past six months we’ve seen seemingly infallible household brands declare bankruptcy, shopping malls have become ghost towns and the ecommerce industry has boomed to the point where data suggests that it will almost have doubled in size by 2022. . Download from [link]. . Contributed by Brightpearl. .

Consumer 128

Consumer POS Point of Sale Download 128