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eCommerce Returns: What To Expect From The 2020 Holidays

Groove

If you thought that the fulfillment, shipping and delivery process was difficult during the 2020 holiday season, you may be in for an unpleasant surprise the weeks following the holidays. eCommerce Returns: What To Expect In Early 2021. eCommerce Returns: What To Expect In Early 2021. How To Face High eCommerce Return Rates.

eCommerce 363
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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. For the past decade or so, big-name retailers have turned to designers and experiential agencies to create multisensory atmospheres in stores. 74% of U.S.

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Distinguish Hot From Hype In Retail Tech Investments For 2020

Forrester eCommerce

In the highly competitive world of commerce, retailers and brands must invest in tech initiatives that will differentiate them, drive revenue growth, and keep their customers satisfied.

Retail 451
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Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce

Retail TouchPoints

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Sales fell 44% to €3.3

eCommerce 209
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Online Menswear Retailer Reduces Returns to 3% with Virtual Fit Technology

Retail TouchPoints

Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. We incorporate vertical lines through the different materials we use to make our shirts,” explained Villanueva in an interview with Retail TouchPoints. “We

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Future of Retail 2020 – Retail Industry CIOs Will Invest In Automation, Data, And Employees

Forrester eCommerce

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.” Madeline Cyr: […].

Retail 340
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Rethinking E-Commerce Operations In the Face Of COVID-19’s Holiday Season

Retail TouchPoints

Beginning in late July, a number of major retailers announced that they would be closing stores on Thanksgiving Day for the first time in years. holiday for the first time in 30 years , with many other retailers, including Target, quick to follow their lead. Does this mean the end for Black Friday? Invaluable Customer Service.

eCommerce 198