Retail TouchPoints

APRIL 12, 2022

Saying she has been a fan of Grove Collaborative since she first discovered the company’s starter kit, actress and entrepreneur Drew Barrymore has both invested in the company and become its first-ever Global Brand and Sustainability Advocate. In reality, only 9% of the plastic consumed ever gets recycled.

Multi-channel 233

Multi-channel Channel Operations Improvements 233

Retail TouchPoints

JULY 12, 2021

ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . Now, Nordstrom will have the exclusive multi-channel retail rights for both brands in all of North America, including Canada, and own a minority stake globally. Nordstrom has been the exclusive distributer of Topshop and Topman in the U.S.

Multi-channel 254

Multi-channel Multichannel Department Stores Fashion 254

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.” Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020.

Shipping Costs 233

Shipping Costs Shipping Multi-channel Fulfillment 233

Retail TouchPoints

JANUARY 13, 2021

This phenomenon helped large, digitally savvy retailers like Target , Home Depot and Walmart thrive and earned them spots among the top 10 retailers in CI&T ’s Connected Retail Report , which was presented during Chapter 1 of the 2021 NRF Big Show. CI&T determined the top 10 connected retailers through a multi-step process.

Other 247

Other Customer Experience Omnichannel Customer 247

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. The company has set a revenue target of $5.5 billion. “The

Multi-channel 188

Multi-channel Omnichannel Apparel Operations 188

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

Shipping Costs 309

Shipping Costs Payment Services Multi-channel Mobile Payments 309

Retail TouchPoints

JULY 22, 2022

The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 Sellers now operate digital commerce channels for everything from drill bits to electric motors and hydraulic components. trillion last year.

B2B 281

B2B Multi-channel Demo Travel 281

Retail TouchPoints

OCTOBER 17, 2022

Antonio Robinson: Throughout my time at Carter’s, we have pursued environmental, social, and governance (“ESG”) efforts to strengthen our company. With the support from our Board, CEO, other executives and company leaders, we developed a multi-year strategy named “Raise the Future,” which is aligned with our company’s purpose.

Multi-channel 264

Multi-channel Consumer Improvements Retail 264

Retail TouchPoints

MARCH 30, 2021

Fanatics is known for forging its own hybrid retail model, which it has dubbed “vertical commerce” — serving as equal parts tech company, logistics provider, manufacturer and ecommerce store. billion in funding, according to Crunchbase , but the company has been coy in discussing its plans to go public. To date, Fanatics has raised $2.4

Multi-channel 150

Multi-channel eCommerce Events Channel 150

Retail TouchPoints

JANUARY 14, 2021

Argyilan joins the company from Target, where she was President of its media company, ROUNDEL, following an earlier role as SVP for Media, Guest Engagement and Measurement. At Bed Bath & Beyond, Reath will be responsible for the launch of new customer value propositions for each of the company’s core retail banners in 2021.

Beauty and Health 150

Beauty and Health Marketing Multi-channel Social Media 150

Ecommerce Platforms

JUNE 1, 2021

LiveChat is the ultimate software for connecting with customers, used by more than 32,000 companies, including Adobe, PayPal, and McDonalds. This makes it a good pick if you want to create a consistent chat experience across all channels. HubSpot has a free forever plan for chat, which is nice if you’re just a small company.

Live Chat 197

Live Chat Shopify Multi-channel Omnichannel 197

Retail TouchPoints

NOVEMBER 24, 2020

Footwear brand UGG has opened its first flagship store, on Fifth Avenue in New York City, the first in a planned fleet of flagship stores that will roll out globally in 2021 and beyond. The multi-level, 12,842-square-foot store will feature exclusive items and experiences not available at the retailer’s other stores.

Multi-channel 232

Multi-channel Gifts Events Channel 232

Retail TouchPoints

DECEMBER 9, 2021

Trucking and drayage from the port is complicated by varying operating hours, load capacities and labor constraints. Diversify channels to sidestep disruptions. Companies like Samsung, Nintendo and GoPro have all shifted reliance away from factories in China in moves to make their supply chains more resilient.

Supplies 271

Supplies Fulfillment Shipping Costs Multi-channel 271

ROI Revolution

AUGUST 5, 2021

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Claim your copy so you can profit off of this channel’s meteoric rise. Citibank saw spending on cards increase 40% in Q2 2021. Published March 12, 2020. billion in 2019.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Ecommerce Platforms

JANUARY 11, 2021

Shopify and 3dcart are two of the popular ecommerce platforms offering a variety of features for creating, operating and managing an online store. While Shopify does suit a variety of companies, it’s not right for everyone. Support for multi-channel selling across social media and Amazon. High quality support options.

3dcart 185

3dcart Shopify Payment Services Shipping Costs 185

Ecommerce Platforms

APRIL 29, 2021

Known throughout the world for offering some of the most flexible, and user-friendly functionality, WooCommerce supports hundreds of thousands of companies. This eCommerce offering appears to be best suited to larger companies that are building out on an international basis. However, small companies can enjoy the functionality too.

WooCommerce 197

WooCommerce Magento Payment Services Payments 197

Ecommerce Platforms

JULY 14, 2021

You will also benefit most from BigCommerce if you operate in the US. Ecwid is a popular choice among companies in search of Squarespace alternatives. Supports sales on multiple channels. WooCommerce has various advanced features that make it more appealing to companies with online stores. Easy to use on the backend.

Shipping Costs 211

Shipping Costs Merchant Services Payment Services Volusion 211

ROI Revolution

DECEMBER 2, 2021

Updated December 2, 2021. Black Friday 2021 brought in $8.9 How the pandemic has changed how companies do privacy. The pandemic brought an increase in privacy initiatives for companies around the globe. 50% of companies saw benefits 1-2x greater than what they spent on privacy initiatives last year. November 18.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Ecommerce Platforms

OCTOBER 28, 2021

An area for the latest company/industry news. As a recap, the homepage must immediately show new visitors what your company is all about. The About page is important for branding purposes, but also because some customers want to understand that they're buying from certain types of companies. Company events.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

OCTOBER 31, 2021

The central feature for a lot of companies using Wix Ascend will be the CRM solution. For companies keen to spread the word about their business on social media, Wix can also support all kinds of convenient social posts. That’s why it’s so important to do research beyond the pricing. Wix Ascend Review: CRM. Wix Ascend Automations.

Payment Services 195

Payment Services Payments Social Media SEO 195

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). The term commerce also is broad enough to encompass new media offerings from consumer-focused companies that are not traditional retailers.

Retail 267

Retail Social Media Multi-channel Channel 267

Retail TouchPoints

MARCH 2, 2022

The new structure is designed to strengthen differentiation between QVC and HSN by giving each brand’s team direct control over its own merchandising, planning and programming, brand marketing, broadcast and ecommerce operations. In fiscal 2021, QVC U.S. ” In addition to creating separate operating models for QVC U.S.

Multi-channel 159

Multi-channel Operations Download Fulfillment 159

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

ROI Revolution

MARCH 2, 2021

Last updated March 2, 2021. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% Growth rates will begin to normalize in 2021, but consumers will continue spending more time on social media than they did before the pandemic. 2021 COVID-19 stats + trends.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Retail TouchPoints

APRIL 29, 2024

The company launched its new app in partnership with NewStore in March 2023, in large part to build a deeper connection with its most loyal customers — of which there are many. Celebrating its 30th anniversary this year, AllSaints operates over 200 stores across 27 countries.

Customer 218

Customer POS Download Payment Services 218

ROI Revolution

JULY 1, 2021

Updated July 1, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Claim your copy so you can profit off of this channel’s meteoric rise. Ecommerce vs. in-person: Pandemic impacts in 2021. Published March 12, 2020. July 1 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Last updated June 1, 2021. As the most efficient and scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Retail TouchPoints

DECEMBER 16, 2022

” More than 47 million people had left their jobs by 2021, with many of them looking for better work-life balance and flexibility, higher pay and strong company culture. It computes sales totals, handles payments, monitors inventory, collects company data and much more.

Technology 260

Technology Payment Services Retail POS 260

Kibo

JULY 6, 2021

And an inflexible order management system (OMS) that’s designed to meet the needs of a company different from your own may end up being more hindrance than help. . Therefore, modern ecommerce order management software needs to account for the different channels and delivery methods that abound today. What’s an OMS? Learn More.

Management 62

Management Shipping Costs Fulfillment Multi-channel 62

Ecommerce Platforms

DECEMBER 29, 2021

HubSpot is one of the better-known companies in the marketing automation space. Depending on your chosen package, you’ll have access to all kinds of bonus features to enhance your day-to-day operations and improve your chances of conversions. Sendinblue Alternative #1: HubSpot. Pricing ??. Sendinblue Alternative #2: Constant Contact.

Omnichannel 104

Omnichannel Live Chat Social Media Multi-channel 104

Ecommerce Platforms

AUGUST 13, 2021

QuickBooks POS is a versatile solution that companies can use for sale and inventory management, bill management, credit card payment processing, employee and time tracking, loyalty program management, contactless payments, and a lot more. The system supports the following operating systems: Windows 8.1. Multi-store QuickBooks POS.

POS 104

POS Merchant Services Payment Services Point of Sale 104

ROI Revolution

MAY 6, 2021

Last updated May 6, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Ecommerce Platforms

NOVEMBER 9, 2021

Unlike most leading marketing tools, HubSpot makes it extremely easy for companies to get started, with a free version of their service. Notably, the premium package for £38 per month offers the “Starter” kits for all of the other hubs from HubSpot, including Sales, CMS, Service, Operations, and free tools. Built-in CRM function.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

ROI Revolution

APRIL 8, 2021

Last updated April 8, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. This trend is expected to continue into 2021 and beyond. Infographic] Apparel Trends, Stats, + Metrics for 2021.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Retail TouchPoints

JULY 20, 2021

As ecommerce becomes more social and experiential, the range of channels available to both consumers and retailers will expand and diversify. For brands that want to stand out on the virtual streets of the digital neighborhood, having the functionality to make sales through numerous channels will be key. Exciting, Not Intimidating.

Retail 194

Retail Multi-channel eCommerce Channel 194

Ecommerce Platforms

JULY 21, 2021

It's one of the world’s most powerful tech and online sales companies and is famous for its scalability and its extensive array of sales features. Both companies also offer enterprise-level solutions and come with POS functionality. Shopify works alongside an impressive range of sales channels, including social media and Amazon.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

ROI Revolution

OCTOBER 7, 2021

Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78