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#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

At its peak, the company achieved more than $4 billion in annual sales. As the company expanded, it began to open showrooms nationwide, mostly in the vicinity of major shopping malls, which were in vogue in the 1970s. We’re seeing big players experimenting with similar, more modern takes on this multi-channel shopping experience.

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How eCommerce Operations Unlocked Cutter & Buck’s Custom Apparel Business with Dave Santiago - EP 002

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195
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How Google’s Approach to Attribution is Changing and Why It Matters for Ecommerce Companies

Retail TouchPoints

Companies that have been using non-last-click rules-based attribution models (namely first-click, linear, time decay and position-based) need to understand what options are now available and how this choice reflects a broader shift in marketing attribution. Last-click will remain available — but companies will have to adopt it manually.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing.

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5 Common Multi-Channel Challenges and How to Overcome Them

SellBrite

Every ecommerce business owner wants to see their business grow and profits increase, but no one likes experiencing the growing pains that so often go hand-in-hand with scaling operations. To succeed in multi-channel, you have to know how you’re going to address these challenges when they appear in front of you.

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The 8 Best CRO Companies of 2020

Kissmetrics

Knowing that today we’ll dive into: The 8 Top CRO Companies in the World. #1 You might think that throwing our own company on this list is a little unfair…. But I dare you to find a company that can bring results even close to the ones we generate weekly. I can say, hands down, this is the most reliable CRO Company in the world.

eCommerce 316
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Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

The big takeaway: managing costs and keeping shelves stocked while also delivering on speed, efficiency and sustainability have become valuable differentiators that can help any company get ahead of the competition. Today, companies are either disrupting or they’re being disrupted.

Supplies 276