Retail TouchPoints

JUNE 23, 2022

To be sure, digital transformation is the name of the game in retail today, but the jury is still out on whether an e-separation is a successful way to actually achieve that — or a quick way to kill a business already in decline. And governance consultant Diligent expects investor activism to increase again in 2022.

eCommerce 274

eCommerce Omnichannel Channel Department Stores 274

Retail TouchPoints

NOVEMBER 10, 2023

Especially as offerings like social commerce (where consumers can buy products directly on social media) and in-game purchasing (as consumers increasingly do in gaming and metaverse environments) take off, some feel the term “commerce” more accurately describes the full scope of retail media capabilities. In the U.S.

Retail 279

Retail Social Media Multi-channel Channel 279

ROI Revolution

JUNE 6, 2022

Direct to-consumer marketing is the fifth most popular trend that digital marketing professionals name for 2022 , with 39.1% of our respondents saying D2C is top-of-mind for their brand in 2022. In 2022, D2C ecommerce sales will be nearly double what they were pre-pandemic , growing 97.2% D2C grew 45.5% in 2020 to reach $111.54

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Food and Beverages 275

Food and Beverages BigCommerce Home Furnishings PayPal 275

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Here are the latest digital marketing trends in the retail industry to help retailers refine their strategy for 2022 and beyond to maximize growth. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail. That’s good news for holiday toy makers.

Omnichannel 265

Omnichannel Toys Shipping Costs Sporting Goods 265

365 Retail

JANUARY 31, 2022

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

Customer Retention 52

Customer Retention Mobile Technology Games 52

365 Retail

FEBRUARY 23, 2022

The brands who were already offering subscription services for beauty, grooming, food and more prior to the pandemic found themselves ahead of the game when lockdown started. So what does 2022 hold for the subscriptions market? This could perhaps be due to the rise in customer loyalty. . The subscription phenomenon.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Kibo

APRIL 19, 2022

B2C retail is primarily a volume game with intermediaries contributing to higher retail prices because each intermediary gets a cut of the sale. The D2C model supports customers by fully understanding them. It embraces a data-driven, consumer-centric approach to retail. Kibo Headless Commerce platform: Perfect for D2C brands.

Payment Services 127

Payment Services Customer B2C Social Media 127

lateshipment

NOVEMBER 26, 2023

Key Touchpoints and Moments of Truth: Why Post-purchase is a Huge Missed Opportunity There might be different reasons for Americans choosing to spend 39% less this holiday season from 2022. Personalize interactions: Tailor support interactions to individual customer needs and preferences. Benefits of real-time tracking 3.3:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever. About four in five U.S.

Retail 301

Retail Games Leisure Multi-channel 301

Ecommerce Platforms

JANUARY 27, 2023

In fact, The Generation Z communication Trends report shows that the average first response time for live chats in 2022 was below 40 seconds! So, customers still feel they’re getting helpful answers from someone who knows what they’re talking about. As such, hackers might see it as an opportunity to obtain valuable data.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Omnisend

FEBRUARY 6, 2023

Needless to say, the big game is also a prime marketing opportunity, with businesses eager to get in on the action. And if you want to make the most of it as well, sending engaging Super Bowl emails to your customers is a great way to do it. Even though the game itself takes place in February, the hype builds up way in advance.

Games 17

Games Events Definition Merchant Services 17

Ecommerce Platforms

AUGUST 11, 2022

Lots of customization options for video creation. Various ways to engage your target audience through gaming consoles and apps. Custom: This is the most expensive TVOD and streaming solution from IBM, customized to suit your specific business needs. Lots of options for video monetization with custom payment platforms.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Retail TouchPoints

APRIL 13, 2021

Our goal is to build a relationship with the customer and data is the language for that relationship.” Whether it’s through personalization or unearthing new opportunities to better serve customers, data and analytics is what drives these decisions. use digital wallets, according to data from PayPal.

Consumer 140

Consumer Payment Services Fulfillment Multi-channel 140

Ecommerce Platforms

MAY 26, 2022

Email scheduling Live chat – Enable live chat on your website so customers can get in touch with you. A shared inbox for your customer support agents. In addition, HubSpot CRM allows you to collect customer data and manage buyer info. It’s easy to personalize websites with custom website content for each visitor.

Payment Services 104

Payment Services Shipping Costs Marketing Live Chat 104

MagentoBrain

FEBRUARY 21, 2023

Strategy 5: Make good use of community and comment tools to collect consumer opinions Brands can start to try to use text sentiment analysis tools for further customer data collection. This group of people is quietly changing the rules of the market game. However, the rules of the game have quietly changed in recent years.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

DECEMBER 28, 2021

Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in this industry, they can’t afford to rest on their laurels — particularly as reopened physical stores up their game. will surpass $1 trillion in 2022. It’s true that double-digit growth in U.S.

eCommerce 271

eCommerce Omnichannel Fulfillment Order Fulfillment 271

Optimizely

NOVEMBER 6, 2018

Forecasts for the future suggest that 70% of US shoppers could be buying groceries online by as early as 2022. To best serve these customers and drive beverage sales, Tea Forte unifies customer data across channels and platforms to can understand what products buyers love, what they buy most, and what kind of messages to send to buyers.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

Omnisend

JULY 26, 2023

Ignoring text abbreviations may result in missed opportunities to connect with customers and create memorable interactions that strengthen brand relationships. This article shares the top abbreviations you need to learn to up your messaging game. Example 4: Customer service “Thank you for contacting Omnisend. Shop now here ?

Games 60

Games B2B Clothing Events 60

ROI Revolution

OCTOBER 4, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. New video: Programmatic for data-driven targeting & advertising at scale.

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

eCommerceFuel

APRIL 13, 2023

According to the State of the Amazon Seller 2023 report , 89% of Amazon sellers are profitable, and 37% reported increased profits in 2022 despite rising costs. Companies focused on brand building could struggle with Amazon, which prioritizes the customer experience without highlighting the companies who offer popular products.

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

eCommerceFuel

APRIL 13, 2023

According to the State of the Amazon Seller 2023 report , 89% of Amazon sellers are profitable, and 37% reported increased profits in 2022 despite rising costs. Companies focused on brand building could struggle with Amazon, which prioritizes the customer experience without highlighting the companies who offer popular products.

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

ROI Revolution

DECEMBER 13, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Programmatic stats to keep in mind in 2022. December 6. November 29. November 22.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

DECEMBER 6, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Programmatic stats to keep in mind in 2022. December 6. November 29. November 22.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% The COVID-19 pandemic has sparked a true customer transition to digital. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 1, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. New video: Programmatic for data-driven targeting & advertising at scale.

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. 65% express the need for more frequent communication with customers. More new COVID-19 trends + data.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

million by 2022. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. growth this year. million in 2017. to hit $14.93

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. 65% express the need for more frequent communication with customers. More new COVID-19 trends + data.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Total AR and VR users will approach 166 million by 2022, an 8.8%

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

million by 2022. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. growth this year. million in 2017. to hit $14.93

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 78

eCommerce Social Media Payment Services Payments 78