Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. Additionally, overall ecommerce conversions decreased by 5.5%.

Merchant Services 223

Merchant Services eCommerce Channel Mobile 223

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Loyalty & Reward Program Insights from Smile.io Examples included.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Retail TouchPoints

FEBRUARY 28, 2023

This confluence of factors makes it possible to send valuable digital offers to retail loyalty program members in highly targeted, personalized ways that also incorporate added contextual dimensions to optimize and improve redemption and engagement. What is Marketing in the Moment? when that shopper prefers to receive content).

Retail 275

Retail Books Consumer Social Media 275

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways. Is it user-friendly? 

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Smile.io

FEBRUARY 7, 2024

  Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io with your email marketing provider.    Integrate Smile.io

Shopify 82

Shopify Food and Beverages Customer Loyalty Merchant Services 82

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. By using an omnichannel approach, retailers gain valuable insights into customer behavior, preferences, and trends.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

FEBRUARY 18, 2022

The whole idea of what portion of the buying journey is digital versus physical has shifted,” said Ricardo Belmar, Director of Partner Marketing for Retail and CPG at Microsoft in an interview with Retail TouchPoints. “We’ve Other items executives listed as high priorities included loyalty programs ( 51% ) and site performance ( 43% ).

eCommerce 298

eCommerce Shipping Costs Channel Operations 298

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Smile.io

AUGUST 30, 2023

pic.twitter.com/wGfh13kFB2 — Recharge (@RechargePayment) August 2, 2023 Reviews.io helps Dr. Sam’s showcase customer testimonials throughout its website. rewards program it incentivizes customers to leave text and photo reviews in exchange for points to redeem for rewards. When coupled with its Smile.io

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?

Customer Loyalty 261

Customer Loyalty Retail Shipping Costs Financial Services 261

Ecommerce Platforms

MARCH 14, 2023

With a range of built-in features already included for transaction management, payment processing, marketing, and more, BigCommerce ensures business owners have everything they need to thrive online. In fact, BigCommerce stands as one of the most popular SaaS tools on the modern market. What are the Best BigCommerce Apps?

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Retail 41

Retail Operations Information Customer Loyalty 41

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 86

Food and Beverages Social Media Customer Loyalty Reference 86

Omnisend

FEBRUARY 27, 2023

Each year, it has a different theme, and the theme for IWD 2023 is #EmbraceEquity. Use relevant customer data to promote your products or enhance your IWD campaigns. Raising awareness, highlighting women, donating to charities, or even telling personal stories can help increase customer loyalty Don’t miss IWD this year!

Gifts 88

Gifts Shipping Recommendation Information 88

Algopix

JULY 26, 2023

To effectively reach customers and drive sales, businesses need reliable and efficient website and shopping cart solutions. In this article, we will explore some of the best options available in the market. These solutions cater to various needs, such as user-friendly interfaces, scalability, security, and customization capabilities.

Shopping Carts 126

Shopping Carts Payment Services 3dcart eCommerce Platforms 126

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Ecommerce Platforms

FEBRUARY 23, 2023

With so many on the market, all promising essentially the same thing, with slightly differing USPs, it’s hard to know where to start or what to look for. Security You receive a free SSL certificate that attests to your website’s authenticity and encrypts your customer's data to keep it secure. You can sell on Facebook.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Omnisend

FEBRUARY 8, 2023

Email templates Having email automation workflows is one part of a successful marketing strategy. The next is to create emails at scale for subscribers and customers based on their lifecycle with the brand. Segmentation Another critical aspect of successful email marketing is how well you personalize the campaigns.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Ecommerce Platforms

JANUARY 12, 2023

Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Marketing campaigns: Collect emails at the checkout for re-engaging with customers and building long-term relationships. Advanced Shopify: $299 per month.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Marketing campaigns: Collect emails at the checkout for re-engaging with customers and building long-term relationships. Advanced Shopify: $299 per month.

POS 104

POS Payment Services Shipping Costs Payments 104

ESW

SEPTEMBER 29, 2023

In 2023, that percentage jumped to 50%. “As Brands looking to expand into new markets should embrace omnichannel as part of their go-to-market strategy. An omnichannel approach ensures that brands meet customers where they are. When brands reduce friction along the purchase journey, they reduce customer frustration.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retalon

AUGUST 14, 2023

Retail Pricing Intelligence is the process of using market data and insights to make strategic, informed pricing decisions. With pricing intelligence, retailers have real-time visibility into customer reactions to prices across channels. Finding the optimal balance is difficult without data. Convert data to dollars.

Retail 41

Retail Omnichannel Channel Games 41

GetElastic

APRIL 28, 2022

As DTC businesses continue to prioritize digital commerce experiences, brands are facing more market competition than ever. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Subscriptions Build Up Customer Loyalty.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Kibo

JANUARY 16, 2023

Performance and agility: Composable systems are inherently pluggable and flexible, allowing you to quickly adapt to market changes and customer needs. Composability’s lower TCO and increased speed to market is often a selling point to the C-suite. Our strategy is to embed customer-centricity into every function,” said Elena.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Ecommerce Platforms

JULY 8, 2019

Now, if we consider the global market, it turns out the value of cloud POS system software is expected to increase from $1.34 billion by 2023. Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. In the U.S.,

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

ROI Revolution

DECEMBER 13, 2021

This growing method for buying ads has quickly become a crucial component of an ecommerce brand’s successful marketing mix. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Marketers are now putting more than 50% of their media budget into programmatic advertising.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

DECEMBER 6, 2021

This growing method for buying ads has quickly become a crucial component of an ecommerce brand’s successful marketing mix. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Marketers are now putting more than 50% of their media budget into programmatic advertising.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

NOVEMBER 1, 2021

This growing method for buying ads has quickly become a crucial component of an ecommerce brand’s successful marketing mix. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Kroger’s customer loyalty program will be the source of the new marketplace.

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

Algopix

JULY 22, 2023

In today’s fast-paced digital landscape, data-driven decision-making is critical for the success of any eCommerce business. To gain valuable insights into customer behavior, sales patterns, and marketing performance, eCommerce entrepreneurs must rely on advanced analytics and reporting tools.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. increase over what expert marketing analysts expected. By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. COVID-19 transformed how consumers make everyday purchases, forcing brands and retailers large and small to shift their marketing strategies. Marketing to consumers in a post-pandemic world.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

As the most efficient and scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Marketing to consumers in a post-pandemic world. As a result, many ecommerce brands have shifted their marketing strategies completely. By 2023, nearly 66 million Americans will be monthly VR users.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. Marketing to consumers in a post-pandemic world.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148