Retail TouchPoints

FEBRUARY 26, 2024

A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 303

Improvements Payment Services Consumer Banking 303

RetailMinded

DECEMBER 21, 2022

As we look ahead into 2023, there are many opportunities, challenges and experiences to anticipate in the New Year. Keeping these key points in mind, let’s look into 2023 with some predictions of what we can expect. Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Algopix

JULY 26, 2023

Self-hosted solutions may require more technical knowledge, but they provide greater customization possibilities for creating a unique and seamless shopping experience. Security and Compliance Security is a paramount concern in eCommerce, as it involves handling sensitive customer data and financial transactions.

Shopping Carts 125

Shopping Carts Payment Services 3dcart eCommerce Platforms 125

Ecommerce Platforms

FEBRUARY 23, 2023

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. Shopify Review (2023): Is Shopify the Best Ecommerce Platform?

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways. Is it user-friendly? 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Omnisend

FEBRUARY 8, 2023

But to set up an omnichannel campaign, you will need subscriber and customer data to flow seamlessly between channels. A good email automation software allows you to create workflows that integrate channels like SMS, Facebook Messenger, and WhatsApp into how you communicate with customers.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Algopix

JULY 22, 2023

Understanding Customer Behavior Customer behavior insights are invaluable for improving customer retention and loyalty. Reporting tools consolidate customer data, such as purchase history and interactions, into actionable reports. Explore the tools’ documentation or seek support for guidance.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

Smile.io

FEBRUARY 7, 2024

  Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io We promise a deeply customizable loyalty program that works for you. 

Shopify 81

Shopify Food and Beverages Customer Loyalty Merchant Services 81

Ecommerce Platforms

JANUARY 12, 2023

Multiple options: Access a range of customizations for your POS configuration, and set up various registers and outlets. Coupons and discounts: Build customer loyalty with a range of discount, gift card, and other coupon options. The post The Best Free POS Systems to Explore in 2023 appeared first on Ecommerce Platforms.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Multiple options: Access a range of customizations for your POS configuration, and set up various registers and outlets. Coupons and discounts: Build customer loyalty with a range of discount, gift card, and other coupon options. The post The Best Free POS Systems to Explore in 2023 appeared first on Ecommerce Platforms.

POS 104

POS Payment Services Shipping Costs Payments 104

Retail TouchPoints

FEBRUARY 28, 2023

Put simply, Marketing in the Moment is the next evolution in personalization and a way for retailers to connect with their customers using all the information available to them in the most effective way possible. He joined as chairman in January 2016, moving to CEO in September 2016.

Retail 258

Retail Books Consumer Social Media 258

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Data-Driven Personalization and Targeted Marketing Leverage the data you collect across all channels to personalize your marketing efforts.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

ESW

SEPTEMBER 29, 2023

In 2023, that percentage jumped to 50%. “As But the benefits of omnichannel ecommerce are well worth it for both the brand and the customer. Increased customer loyalty Customers who have an excellent experience are customers that come back. Every year, shoppers demand more from brands and retailers.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Smile.io

AUGUST 30, 2023

pic.twitter.com/wGfh13kFB2 — Recharge (@RechargePayment) August 2, 2023 Reviews.io helps Dr. Sam’s showcase customer testimonials throughout its website. rewards program it incentivizes customers to leave text and photo reviews in exchange for points to redeem for rewards. When coupled with its Smile.io

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. billion, and that number is expected to be $25 billion by 2023. Subscriptions Build Up Customer Loyalty. billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retail TouchPoints

FEBRUARY 18, 2022

“It’s not enough to understand that your customer is jumping from channel to channel, you want to know why and how they’re doing it [so you can deliver more personalized experiences]. But that means there are more insights you need to derive from the customer data you have.”.

eCommerce 295

eCommerce Shipping Costs Channel Operations 295

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. In 2023, E-commerce and retail had the second-highest benchmark for CSAT scores at 81.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?

Customer Loyalty 253

Customer Loyalty Retail Shipping Costs Financial Services 253

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Omnisend

MAY 29, 2023

Uniting for Equality: Pride Month 2023 ?? Use relevant customer data to promote your products or enhance your Pride Month email campaigns. Discover Rainbow Delights & Happy Discounts! ??? 10 Pride Month subject lines for raising awareness ? Spread Love, Not Hate! Join our Pride Month Celebration! ?

Social Media 78

Social Media eCommerce Accessories Customer Loyalty 78

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Omnisend

FEBRUARY 27, 2023

Each year, it has a different theme, and the theme for IWD 2023 is #EmbraceEquity. Use relevant customer data to promote your products or enhance your IWD campaigns. Raising awareness, highlighting women, donating to charities, or even telling personal stories can help increase customer loyalty Don’t miss IWD this year!

Gifts 88

Gifts Shipping Recommendation Information 88

Omnisend

MAY 22, 2023

Luckily, it’s 2023, and there’s a wide range of different gifts you can get that special dad. Leverage relevant customer data to tailor your emails, promoting products or enhancing your Father’s Day campaigns based on individual preferences and interests. You should also remember: Personalization is crucial.

Gifts 78

Gifts Apparel Clothing Hobbies 78

Kibo

JANUARY 16, 2023

As a subscription business model, HelloFresh needed to ensure they could set realistic expectations, provide accurate and consistent communications, and get the order to the customer on time. Our strategy is to embed customer-centricity into every function,” said Elena. 2023 retail trends to watch. Data-Driven Customer Loyalty.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Retail 41

Retail Operations Information Customer Loyalty 41

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ROI Revolution

DECEMBER 13, 2021

Walmart’s DSP will be the first full-stack DSP built on The Trade Desk, a leading global DSP solution that provides both first-party data and third-party data. Target doesn’t yet have its own DSP, but brands and retailers can connect their own DSP to Target’s customer data and advertise to segmented audiences. December 6.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

NOVEMBER 1, 2021

At a time when Google is preparing to deprecate third-party cookies on Chrome and consumers are increasingly concerned about their personal data privacy, the ability to use high-quality first-party data will only become more crucial. Kroger’s customer loyalty program will be the source of the new marketplace. Statista ).

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

ROI Revolution

DECEMBER 6, 2021

By late 2023, Google will phase out third-party cookies running on Chrome. With Chrome having over 70% of the market share for browsers, this shift will have a huge impact on how brands track, target, and engage with customers. Kroger’s customer loyalty program will be the source of the new marketplace. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

Retalon

AUGUST 14, 2023

Convert data to dollars. Improved customer loyalty: Consistent pricing across channels reassures customers. Data-driven promotions excite them. Bigger margins: Reduce unnecessary discounting and leakage. Optimal pricing means profitability. Being first matters.

Retail 41

Retail Omnichannel Channel Games 41

Ecommerce Platforms

JULY 8, 2019

billion by 2023. Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. billion in 2018 to $3.73

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

ROI Revolution

DECEMBER 2, 2021

By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Growth is expected to continue steadily until around 2023 before plateauing somewhat in the low $60 million range. Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. By 2023, nearly 66 million Americans will be monthly VR users. By 2023, that number will reach 176 million, a nearly 16% increase over 2021.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. By 2023, nearly 66 million Americans will be monthly VR users. By 2023, that number will reach 176 million, a nearly 16% increase over 2021.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158