Retail TouchPoints

JULY 20, 2022

Where does that leave retailers today, especially as they develop their holiday plans and finalize their budgets for 2023? Department Stores ( 66% ) and Home & Houseware ( 65.9% ) followed closely behind, showing that verticals with high SKU counts have the most to gain from omnichannel capabilities. Now it’s really just shopping.

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Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media.

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Retail TouchPoints

SEPTEMBER 1, 2023

Although Placer.ai’s quarterly index for Q2 2023 found that store traffic for discount and dollar stores were up 4.7% year over year, Dollar General CEO Jeff Owen revealed that the company was “not satisfied” with overall financial results for its Q2, which ended August 3, 2023. Dollar General reported a net sales increase of 3.9%

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Retail TouchPoints

AUGUST 2, 2023

DTC is still very much alive and well, but digital-first companies are having to adapt to a new normal where competition is fiercer, financial pressure is ever-present and the marketing tactics that used to work so well are no longer cost-efficient. What that does is it allows you to put that money back into marketing and grow the business.”

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Omnichannel Social Media Shopify Shipping Costs 240

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. In April 2023 the retailer revealed plans to invest more than $2.2 in a statement. billion to enhance U.S.

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Marketing Omnichannel Books Customer Experience 147

Retail TouchPoints

FEBRUARY 5, 2024

only, but Ikea plans to expand to more markets where ChatGPT is available during 2024. Ikea’s is just the latest customer-facing generative AI solution to hit the market. Walmart debuted a slate of features powered by generative AI and AR in October 2023 , and Amazon introduced the Rufus gen AI shopping assistant earlier this month.

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Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Retail TouchPoints

FEBRUARY 8, 2023

with a store in New Braunfels, Texas slated to open later in 2023. The retailer also serves shoppers in select Asian, South and Central American markets through local omnichannel partners. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear.

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Omnichannel Operations Mobile Information 229

Retail TouchPoints

OCTOBER 3, 2023

Macy’s had announced plans in August 2023 to open four small-format stores in the late summer and fall, and the third Bloomie’s small-format store will open in Seattle in November 2023. in a statement. “Our in a statement. beginning in 2024.”

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Retail TouchPoints

FEBRUARY 7, 2024

The service already is live for most customers of these banners; Food Lion will pilot with DoorDash in February and expects to launch in its markets in March. “As As leading omnichannel grocery retailers in their markets, Ahold Delhaize’s U.S.

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Omnichannel Customer Marketing Retail 252

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. The investments will create a more immersive IKEA experience and support growing demand for home deliveries.

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Omnichannel Shipping Costs Operations Books 264

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

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Omnichannel Multichannel Payment Services Retail 101

SheerID

AUGUST 1, 2023

Learn why brands need to double down on omnichannel marketing strategies, especially if they want to win Gen Z customers.

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Omnichannel Marketing Customer Blog 78

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. billion generated in Q4 2023. billion was down 6% from 2023’s $46.3 billion was down 6% from 2023’s $46.3

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POS Omnichannel Mobile Improvements 272

ROI Revolution

NOVEMBER 9, 2022

These are just a few of the major obstacles facing digital marketers and advertisers as the new year approaches. For 2023, ecommerce predictions will be difficult to nail on the head. With so many parts moving in insufficient ways, the digital marketing machine isn’t operating at high efficiency. Climbing advertising costs.

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Shipping Costs eCommerce Marketing Merchant Services 78

Ecommerce Platforms

MARCH 30, 2023

After all, Constant Contact can be a particularly expensive email marketing tool, and it does have some limitations when it comes to workflow flexibility. Today, we’re going to be looking at just some of the email marketing solutions you can consider if you decide Constant Contact just isn’t right for you. Further reading ?

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Live Chat eCommerce Payment Services Omnichannel 104

Ecommerce Platforms

MARCH 9, 2023

The best ConvertKit alternatives offer a variety of solutions for marketing automation to companies looking for something other than what they get with ConvertKit. This solution doesn’t have it’s own SMS marketing tools, domain registration options, or a full CRM solution, which might leave companies in search of something different.

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Omnichannel Multi-channel Technology Live Chat 104

Retail TouchPoints

JUNE 15, 2023

The 2023 Brand Experience Award winners are brands and retailers taking innovative approaches to all things “experience” — from advanced influencer marketing strategies to immersive store designs and even thoughtful approaches to the metaverse.

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Customer Retention Jewelry Outdoor Fulfillment 248

Retail TouchPoints

MAY 18, 2022

Famed off-price luxury retailer Century 21 will return to its original flagship location in downtown NYC in spring 2023, after filing for bankruptcy in 2020 and shuttering all 13 of its stores.

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Accessories Omnichannel Apparel Operations 270

SheerID

MAY 1, 2023

Learn why brands need to double down on omnichannel marketing strategies, especially if they want to win Gen Z customers.

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Omnichannel Marketing Customer Blog 78

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

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Hobbies eCommerce Marketing Leisure 88

Retail TouchPoints

FEBRUARY 14, 2024

Express, which has faced declining sales for some time now, brought in former Tyson Foods exec Stewart Glendinning as CEO in September 2023 to turn around the business. In Q3 2023, which ended Oct. 28, 2023, and was reported on Nov. 30, 2023, the company posted a net loss of $36.8 million , compared to a net loss of $34.4

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Payments Shipping Costs Apparel Omnichannel 257

Retail TouchPoints

JANUARY 26, 2024

WHP Global , parent company of Babies ‘R’ Us and Toys ‘R’ Us , has expanded its partnership with omnichannel retailer El Puerto de Liverpool to bring Babies ‘R’ Us to Mexico. WHP and Liverpool first teamed up last year to bring Toys ‘R’ Us to Mexico , with the first Toys ‘R’ Us store opening in country in October 2023.

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Toys Omnichannel eCommerce Retail 244

Retail TouchPoints

NOVEMBER 8, 2023

is the true omnichannel experience — a combination of online and in-store — where we have leading brands and market share, strong store density and online presence, and a deep heritage of customer loyalty and relationships. With this decision, we will increase our focus on omnichannel — our biggest growth opportunity.”

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Food and Beverages Omnichannel Customer Loyalty Customer 276

Omnisend

JULY 23, 2023

Reading Time: 8 minutes 2023 was subject to a lot of speculation, much of it negative thanks to a number of challenges that emerged last year. At just the right time” messages are more pronounced than ever, making omnichannel marketing on channels that you control exceptionally important. The result? “At of email sends.

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Food and Beverages Marketing eCommerce Books 78

lateshipment

JANUARY 17, 2023

Moving onto 2023, we need to draft our plans early to reach our goals for the year. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. . 6 E-commerce CX Trends to Look out for in 2023. Omnichannel experience will be play a huge role in offering customer convenience.

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eCommerce Merchant Services Omnichannel Customer Experience 130

Ecommerce Platforms

JUNE 20, 2023

There’s a drag-and-drop builder where you can make changes to your website, and a host of useful plugins and add-ons you can implement into your store from the Shopify app market. Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more.

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Retail TouchPoints

MAY 23, 2023

Retail TouchPoints  and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards , representing a dynamic and diverse class of executives who have contributed to industry progress. Congratulations to the entire 40 Under 40 class of 2023!

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Retail Jewelry Games Operations 290

Retail TouchPoints

JUNE 5, 2023

Lululemon is looking to continue strong global growth after a 60% international sales increase boosted the retailer’s revenue growth to 24% in Q1 2023, which ended April 30, bringing total sales to $2 billion for the quarter. Lululemon’s overall comparable sales were strong, at 14% year-over-year, while DTC sales rose 16%. billion and $2.17

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Marketing Accessories Channel Operations 272

Retail TouchPoints

NOVEMBER 7, 2022

The retailer, which opened its first permanent store in July 2022 at Manhattan’s Hudson Yards mall, plans to add 10 stores in 2023 in cities including London, Los Angeles and New Delhi. The GeoNFT scores these coordinates on chain so they don’t overlap, and we can send them as NFTs to people’s wallets.”.

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Events Retail Consumer Marketing 238

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. This allows brands to create tailored marketing strategies and deliver personalized experiences to specific customer segments. Urgency Messaging 8.

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eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

JANUARY 8, 2024

In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022. Similarly, 57.8% reported ecommerce fraud and loss as a growing concern, while 48.5%

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Recommendation Omnichannel Shipping Costs eCommerce 233

UpSellIt

JANUARY 25, 2023

Website personalization is the talk of the marketing industry in 2023. Marketers have evolved their processes to hyper-personalize experiences for shoppers, but how do you stay ahead of the curve? One-to-One Email & SMS Marketing Omnichannel marketing is everywhere in 2023.

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Omnichannel Recommendation Information Consumer 78

Retail TouchPoints

NOVEMBER 9, 2022

The company will operate Gap’s in-market site and stores under a franchise agreement that will allow the ecommerce company to apply its data management capabilities and digital business approach to create an omnichannel experience designed to resonate with local consumers.

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eCommerce Omnichannel Technology Operations 307

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. 9 Headless Commerce Trends for 2023 As commerce technologies evolve, integrating headless commerce practices has become an important competitive advantage.

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Payment Services Payments Social Media Mobile 147

Ecommerce Platforms

JUNE 22, 2023

Plus, both tools offer a variety of business models, with options for omnichannel selling, dropshipping, and more. Pros and Cons Website and Store Building Marketing and Customer Engagement Store, Inventory, and Order Management Pricing Customer Support and Integrations Shopify or Shoplazza: Which is Best? What is Shopify?

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Shopify Payment Services Social Media Shipping Costs 104

Ecommerce Platforms

FEBRUARY 27, 2023

For many entrepreneurs, Shopify is one of the best ecommerce platforms on the market. Today, we’re going to examine just some of the top free options on the market. Square customers can use marketing tools to drive buyers towards specific products and promotions, generate hype for events, and more. Why Choose Shopify?

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Payment Services Shopify Payments Shipping Costs 104