ESW

APRIL 3, 2023

ShopTalk 2023 is in the books. Omnichannel and Unified Commerce Today’s shoppers have more choices than ever. Brands must know their target customer and which channels that customer prefers. Brands have to have products and marketing that speak to the target customer and align with the customer’s emotions and values.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

365 Retail

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

lateshipment

OCTOBER 12, 2023

We know that as a brand, you must have worked on your SEO months ago and worked on various deals and marketing strategies to lock in the BFCM crowd. Retarget buyers with Banners and pop-ups in session Banners and pop-ups would be something that brands already do when a customer enters the website. BFCM is just around the corner.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

Dynamic Action

JUNE 27, 2023

Summary Retailers must shift from a product-first to a customer-centric strategy to foster long term loyalty and brand advocacy. Customer expectations and demands are skyhigh, meaning efforts must move beyond marketing towards data-backed decisions to offer a truly personalized experience. McKinsey & Co.

Consumer 62

Consumer Customer Retail Customer Loyalty 62

Sailthru

JUNE 23, 2023

While similar to Gen Z in some respects, Millennials are the ones who have made terms like the gig economy, purpose-driven marketing, and user-generated content more than just fleeting buzzwords. Millennial Consumer Trends Index 2023 explores some of the major shifts that are in play. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity. Prioritizing channels with larger contributors to current traffic.

B2B 145

B2B eCommerce Payment Services Marketing 145

RetailMinded

FEBRUARY 20, 2023

Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. Amplify Your Associates’ Reach via Social Marketing If you’re making the right hiring decisions, your sales associates should be prime examples of who you’d want as brand ambassadors.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Ecommerce Platforms

MARCH 14, 2023

Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Omnisend

JUNE 7, 2023

Reading Time: 9 minutes One of the most common SMS marketing myths is that it’s spammy, and it doesn’t work. According to a recent survey, 70% of consumers said they sign up to receive SMS marketing messages. The tool lacks omnichannel integration with other marketing platforms. But guess what? 5 G2 review: 4.5/5

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Smile.io

MARCH 8, 2024

Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 billion in 2023. The US is in second place, with household names such as eBay, Walmart, and Amazon dominating the market.  When using live commerce and ecommerce sites, customers can choose from a range of delivery options or even curbside pickup.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. Finally, several sessions will reveal how Web3 can support brands in their quest to solidify customer loyalty.

Technology 241

Technology Customer Loyalty Omnichannel Consumer 241

Retail TouchPoints

JANUARY 11, 2023

He will share his lessons in entrepreneurship, brand strategy and community building during the Retail Innovation Conference & Expo taking place June 13-15, 2023 at McCormick Place in Chicago. Want to learn more lessons in loyalty from the Johnny Cupcakes brand? Lesson 1: Embrace all the senses to bring your brand to life.

Retail 233

Retail Social Media Customer Loyalty Travel 233

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

FEBRUARY 28, 2023

This confluence of factors makes it possible to send valuable digital offers to retail loyalty program members in highly targeted, personalized ways that also incorporate added contextual dimensions to optimize and improve redemption and engagement. What is Marketing in the Moment? when that shopper prefers to receive content).

Retail 254

Retail Books Consumer Social Media 254

Korona

JANUARY 30, 2023

Customer preferences shift, technologies advance, and shopping patterns evolve. Unsurprisingly, eCommerce has proliferated, gaining higher market share value each year. Read on for more details regarding these noteworthy retail trends for 2023. The benefits of private label brands are abundant.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Loyalty Will Take Center Stage as Third-Party Data is Phased Out. Big Box Stores Will Take Market Share From Amazon. Salesforce expects U.S. Let the countdown begin….

Merchant Services 310

Merchant Services Payment Services X-cart Supplies 310

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. To juggle long- and short-term priorities, executives must address key questions, including: How can we prepare for shifts in customer behaviors? .”

Supplies 219

Supplies Arts Customer Loyalty Fulfillment 219

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

Technology 264

Technology Retail Customer Experience Presentation 264

Retail TouchPoints

JANUARY 2, 2024

The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Additionally, less than 40% of Gen X or older respondents are looking to enroll in a credit card connected to a loyalty program.

Consumer 263

Consumer Shipping Costs Customer Retention Information 263

Smile.io

MARCH 13, 2023

They have been doing things differently ever since, including customer loyalty. Starbucks Rewards is often regarded as one of the best retail loyalty programs in existence and one of the most engaged among its members. In today’s competitive environment, just having a loyalty program is not enough. It sucks a lot.

Payment Services 84

Payment Services Payments Mobile Omnichannel 84

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. Customers get the secure and streamlined shopping experiences they want.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  With this comes a need for a seamless omnichannel loyalty experience. Is it user-friendly? 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Pivotree Blog

JULY 5, 2023

To view in French click here New platform enables a boost in sales and functionality, resulting in streamlined workflows and over 15% increase in transactions to date TORONTO, July 5, 2023 – Pivotree Inc.

B2B 52

B2B Customer B2C Supplies 52

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. In 2023, that percentage jumped to 50%. Brands looking to expand into new markets should embrace omnichannel as part of their go-to-market strategy.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Smile.io

APRIL 15, 2024

PetSmart is one of the leading pet supplies brands on the market. in revenue in 2023, PetSmart is clearly thriving. Part of this success can be attributed to its loyalty and rewards program— Treat Rewards.   That is, ensuring customers can leverage the loyalty program online and in-store.

Social Media 73

Social Media POS Gifts Events 73

Ecommerce Platforms

JUNE 16, 2023

As you learn from on our Shopify reviews , this platform has consistently squashed competition because of a modern interface, beautiful support options and one of the best app stores on the market. We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

GetElastic

FEBRUARY 9, 2022

eCommerce promotions play a part in the differentiated digital commerce experiences that brands strive for in today’s saturated market. When you have less than 15 seconds to keep a customer interested in your app the action must be anything if not intentional. Engage Your Customers. The key to keeping a customer is to engage.

eCommerce 78

eCommerce Customer Social Media eCommerce Platforms 78

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. The company announced plans to enhance the service by rolling out Returns with Drive Up to nearly 2,000 stores nationwide by the end of summer 2023.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. million shoppers placing orders from brands using Smile loyalty programs. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?

Customer Loyalty 250

Customer Loyalty Retail Shipping Costs Financial Services 250