Retail TouchPoints

MAY 3, 2024

Now the retailer is focused on enriching its omnichannel strategy and experience by implementing the following solutions: Caper Carts will roll out at select Save Mart and Lucky stores in the coming months, followed by a broader rollout later in 2024.

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Retail TouchPoints

MARCH 14, 2024

“There’s nothing new today about the idea of a pop-up, everybody’s doing them, they’re almost ubiquitous,” said Lazenby, who now serves as President and CEO of the family business, Whitman Family Development , in an interview with Retail TouchPoints. Of course, that hasn’t stopped them, not in the least.

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Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Many systems can now identify sales trends, understand customer behavior and gauge employee performance.

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Point of Sale POS Payment Services Merchant Services 216

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

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Retail Clothing Events Games 233

ChannelSale

MAY 27, 2024

The retailers must prepare for the shoppers as soon as holiday shopping time arrives. Thus, online retailers must be prepared for the sudden increase in shoppers. Online retailers can devise a well-thought-out strategy that keeps them ahead of the game and handles any contingencies that they may face.

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Shipping Costs Online Retail Supplies Shipping 52

Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We billion in revenue by 2028.

Food and Beverages 234

Food and Beverages Fulfillment Omnichannel Specialty Retailers 234

Retail TouchPoints

JUNE 28, 2023

In 2024, GNC will begin using Zipline’s newly announced Platform 2 system, which is designed specifically for urban delivery. “Partnering with Zipline is propelling GNC to the cutting edge in the retail category,” said Alan Chester, Chief Supply Chain Officer at GNC in a statement.

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Fulfillment Supplies Omnichannel Shipping 288

365 Retail

MAY 9, 2024

DELIVER Europe, the premier matchmaking event for retail and commerce professionals, is back in Amsterdam on 5 and 6 June 2024. Founded by Stephane Tomczak, DELIVER Europe celebrates its 9th year, maintaining its legacy of excellence in bringing together the brightest minds in retail and commerce.

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Fabric

JANUARY 16, 2024

NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Today’s retail landscape demands a delicate balance between innovation in customer engagement and operational efficiency.

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eCommerce eCommerce Platforms Retail Fulfillment 130

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. I’ve heard that we’re not seeing faster sales cycles, which means that [retailers] are eager to learn but not necessarily to make the changes that need to happen.”

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ACH Multi-channel Technology Customer Retention 233

Retail TouchPoints

MARCH 18, 2024

Consumers can now shop DoorDash for an array of beauty products and have them delivered in under an hour on average. “We We see consumers ordering from retail categories more than ever before and trying out new categories earlier in their DoorDash journey,” said Shana Prevé, VP, Partnerships at DoorDash in a statement. “As

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Retail TouchPoints

MAY 7, 2024

“We’re excited that this new strategic partnership with Instacart will bring the magic of Uber Eats to even more consumers, drive more business for restaurants and create more earnings opportunities for couriers.” Both delivery platforms have been busily expanding their network of connections in recent weeks.

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Technology Consumer Customer Retail 224

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024. Senate Bill 23-143 would allow businesses to pay the retail delivery fee themselves instead of charging customers.

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Small Business Retail Retail Shipping Costs Clothing 267

Retail TouchPoints

MAY 10, 2024

These types of trade-in programs have become increasingly popular in recent months: In February 2024 New Balance announced it would accept and resell used shoes in the U.S.;

Sporting Goods 230

Sporting Goods Events Customer Retail 230

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. You have a huge amount of data in different places. Complete coverage.

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eCommerce Management Information Customer Loyalty 289

Retail TouchPoints

MAY 30, 2024

More consumers can now experience the exceptional value and service offered by Grubhub+, with Prime members enjoying $0 delivery fees on an ongoing basis.”

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365 Retail

MARCH 27, 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. And M-commerce retail sales are set to exceed £100 billion in 2025. As of Q4 2023, over half of global website traffic originates from mobile devices.

Mobile 59

Mobile Omnichannel Order Fulfillment Customer Experience 59

Retail TouchPoints

JANUARY 10, 2024

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. Distribution centers (DCs) now need to be able to provide supplies directly to stores but also shift to direct-to-consumer (DTC) for online purchases. What does this mean exactly?

Shipping Costs 269

Shipping Costs Food and Beverages Retail Supplies 269

Retail TouchPoints

JULY 5, 2022

billion net loss, which was partially driven by $6 billion in added costs — including the cost of operating its massive fulfillment network. The reductions may be in response to reduced consumer spending. Few other retailers can compete with Amazon’s reach even if many of its most recent plans have been put on hold. “We

eCommerce 274

eCommerce Fulfillment Operations Customer Experience 274

Retail TouchPoints

JANUARY 9, 2024

With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment. Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck.

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Supplies Shipping Costs Small Business Retail Recommendation 236

RetailMinded

APRIL 2, 2024

There are privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act that need to be followed. How To Boost Your E-commerce E-commerce has become a very important part of global retail, especially during the last few years. trillion US dollars around the world.

eCommerce 52

eCommerce Order Fulfillment Live Chat Shipping 52

Retail TouchPoints

JANUARY 19, 2024

The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell. The stores are slated to open beginning in the second half of 2024.

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Operations Consumer Electronics Telecommunications Electronics 233

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

MAY 23, 2024

Many retail leaders keep asking if the juice is worth the squeeze, especially around the cost of implementing AI into their businesses, not to mention the time it takes to implement and the potential disruption to team focus. Most of the retail CEOs I meet are frustrated by the inefficiencies caused by too many partners.

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Technology Operations eCommerce Technology Improvements 197

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

Fabric

DECEMBER 22, 2023

With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shopping experience. million people visiting physical retail locations and 134.2

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Merchant Services Shipping Costs eCommerce Retail 130

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree Control Tower is a dynamic SaaS-based solution designed to help retailers gain control over commerce complexity.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

Retail TouchPoints

JULY 11, 2023

In 2024, retail sales worldwide are expected to reach $30.6 increase over 2023 and the first time global retail sales are expected to surpass the $30 trillion mark. These growth rates present big opportunities for brands, especially those that want to reach digitally savvy consumers in new markets. trillion, a 4.3%

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Retail TouchPoints

DECEMBER 15, 2023

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional drugstore players like CVS and Walgreens. The expansion also helps Chewy further fulfill its goal of “being the most trusted and convenient destination for pet parents and partners,” according to a company statement.

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Fulfillment Customer Channel Operations 235

Retail TouchPoints

MAY 14, 2024

A seismic shift is on the horizon for retail businesses operating in Europe. Canada, meanwhile, kicked off 2024 by enacting its own supply chain law, aligning the country with the growing global commitment to eradicating modern slavery and promoting social sustainability. It’s also a response to changing consumer behaviors.

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Retail TouchPoints

NOVEMBER 16, 2023

is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 A particular area of focus is within the health and wellness sector, with around 50% of consumers now saying that wellness is a top priority in their lives. One in four products sold in the U.S.

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Retail B2C B2B Other 234

Retail TouchPoints

NOVEMBER 14, 2023

These “Powered by Circuit City” partnerships will be centered on store-in-store concepts designed to seamlessly integrate the retailer’s electronics expertise and global brand awareness with other retail platforms, both online and in-store.

Electronics 234

Electronics Consumer Electronics eCommerce Consumer 234

Retail TouchPoints

NOVEMBER 6, 2023

Direct-to-consumer health care apparel and lifestyle brand Figs has opened its first permanent physical retail space in LA’s Century City Mall. Figs was the first to create an ecommerce experience for our Awesome Humans, and we are thrilled to now give them a first-of-its-kind retail experience.”

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Apparel Reference Events Retail 257

Retail TouchPoints

DECEMBER 28, 2021

Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in this industry, they can’t afford to rest on their laurels — particularly as reopened physical stores up their game. It’s true that double-digit growth in U.S. will surpass $1 trillion in 2022.

eCommerce 263

eCommerce Omnichannel Fulfillment Order Fulfillment 263

Retail TouchPoints

MARCH 20, 2024

A number of retailers and brands have recently created similar trade-in programs: Brooks Running launched its ReStart recommerce program in July 2023 ; J.Crew debuted a swimwear takeback program in February 2024 ; and New Balance and Anthropologie established recommerce programs in February 2024.

Technology 222

Technology Customer Marketing Retail 222

RetailMinded

APRIL 5, 2024

Transaction monitoring is an important process that helps retailers comply with all legal requirements, most importantly, anti-money laundering (AML) regulations. This is even more important in the retail industry since your company’s reputation will also impact the first impression a new customers will have on your business.

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Payment Services Retail Technology SEO 52

Retail TouchPoints

MAY 27, 2024

Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Retailers must beware. Satisfaction is the gauge that retailers use to measure their performance.

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