Retail TouchPoints

APRIL 17, 2024

By empowering search engines to not just index data but enrich it dynamically, retailers can retain customers on their platform. They do this by providing exhaustive product information, reducing the need to hop to external sites. At the end of the day, chatbots and product catalogs are getting after the same thing.

Social Media 311

Social Media B2C B2B Customer Data 311

Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

MARCH 20, 2024

Essentially, that data is then used to create more personalized experiences, like targeted ads for you the next time you visit that site or a similar site. This data gives marketing teams actionable insights to better understand and predict customers’ needs and behavior, therefore increasing customer satisfaction.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Have mechanisms in place to guide and support customers throughout their journey, and create content that is clean, digestible and informative.” Ecommerce sales are expected to hit $6.3

Merchant Services 272

Merchant Services eCommerce Channel Mobile 272

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. Personalization strategies Ecommerce businesses can hyper-personalize the customer experience by leveraging customer data.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. Cosmetics, which is using data to create personalized customer experiences, optimize their marketing and inform their product development — helping them stay ahead of the Gen Z curve. However, building an app isn’t a quick-fix solution.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Moreover, this deep dive into retail analytics insights helps retailers make informed decisions that drive growth and bolster customer satisfaction.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

JANUARY 25, 2023

With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217

Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance. For more information, visit www.retalon.com

Customer Data 41

Customer Data Supplies Operations Improvements 41

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

Smile.io

NOVEMBER 14, 2023

In this quick, data-driven-focused blog, we're diving into the nitty-gritty of what first-party data is and why it's the secret sauce for Shopify brands looking to supercharge their revenue and trim the fat on wasted spending. What is first-party data?

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

ESW

MAY 29, 2024

between 2024 and 2029. What’s more, owning your channel instead of selling on a marketplace means you own your customer data so you can create better connections through customised marketing and communications. Each market demands a distinct approach informed by local nuances. Can we develop a market-specific approach?

Payment Services 78

Payment Services eCommerce Payments Shipping Costs 78

CPC Strategy

APRIL 25, 2024

Amazon How Amazon Marketing Cloud (AMC) Works [2024 Update] By Emily Sullivan Apr 25 2024 Amazon Advertising kicked off 2021 by announcing the beta release of Amazon Marketing Cloud , a measurement and analytics solution designed to help marketers measure performance across different media channels.

Marketing 86

Marketing Subscription Blog Events 86

Dynamic Action

APRIL 25, 2024

Understanding consumer behavior and preferences through data analysis is crucial for successful market entry and expansion. By leveraging AI-based technology, retailers can facilitate informed decision-making and mitigate risks associated with market expansion. billion in 2024.

Marketing 62

Marketing Retail Apparel Technology 62

Smile.io

APRIL 30, 2024

You can use email retargeting to reach potential customers at various stages of the buyer's journey, nurturing leads and encouraging them to take the desired action. Collect valuable customer information To ensure successful remarketing emails, you need to gather crucial customer data.

Customer 71

Customer Shopping Carts Shipping Costs Subscription 71

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Using workflow automation software, one can digitize invoices, forms, employee and customer data, inventory and more. This gives retailers centralized access to important information, eliminating paperwork and capturing data straight from the base. Removing the Automation Stigma in Retail.

Retail 285

Retail Operations Customer Retention Order Fulfillment 285

365 Retail

OCTOBER 4, 2023

Cultivating direct customer relationships – that is, capturing consented first-party data – is the only way forward.Building a first-party data foundation allows brands to gather valuable information, including customers’ behaviour, actions and interests directly from their website visitors with their permission.

Retail 65

Retail Customer Data Channel Improvements 65

PERQ

OCTOBER 19, 2023

With this information, you can maximize conversion rates, even in a competitive market. Use segmentation to bucket your leads Segmentation involves dividing your leads based on demographic information, interest areas or the type of touchpoint they have had with your brand. Great question. What is Lead Nurturing?

Multi-channel 36

Multi-channel Channel Marketing Social Media 36

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

ESW

MAY 17, 2023

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. This builds customer loyalty and helps ensure higher customer lifetime value.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Smile.io

MARCH 20, 2024

Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.  This allows customer account data to flow effortlessly from one software to the other. The kind of rewards program you use is as important as the rewards you offer.   Smile.io

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

GetElastic

SEPTEMBER 2, 2021

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. Time = Money. However, as eCommerce is enabled in B2B, buyers are in active buying processes while they are on your website.

B2B 141

B2B Management eCommerce B2C 141

ESW

AUGUST 10, 2020

Another study by Juniper Research estimates online merchants will lose more than $25 billion to fraud in 2024, up from $17 billion in 2020. This is despite improved security technology like secure customer authentication. Complying with PCI doesn’t mean you can store as much data as you want, however.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

Omnisend

JANUARY 23, 2024

Branded email signature A branded email signature is a customized block of text appended at the end of an email. How to incorporate email branding templates An email branding template is a pre-designed structure that you can customize to fit your brand identity, message, and objectives.

Social Media 88

Social Media Mobile Marketing Other 88

MagentoBrain

FEBRUARY 21, 2023

In modern times, customers can easily obtain a large amount of accurate information. Therefore, it is far from enough for general brands to provide sufficient information on their own websites. If you want to create differentiation and cultivate customer dependence, improving customer experience will be the best choice.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. With such rapid growth on the horizon, Boisson is focused on building out its first-party data engine. Sales of these products reached $3.1 billion in 2021, up from a mere $291 million the year before.

Food and Beverages 278

Food and Beverages Fulfillment Shipping Costs eCommerce 278

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Moving Closer to the Omnichannel Ideal.

eCommerce 279

eCommerce Omnichannel Fulfillment Order Fulfillment 279

Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. The team at Gorgias calls for brands to be proactive in what their customers need.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Retail TouchPoints

MARCH 23, 2023

Privacy concerns inevitably led to meaningful legislation from Europe and California, and will see third-party cookies deprecated by late 2024, barring any more foot-dragging delays. It should come as little surprise, then, that the first step to harnessing the power of first-party data is to collect and record customer interactions.

Retail 263

Retail Omnichannel Social Media Channel 263

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. We live in an analytics-oriented business world.

eCommerce 246

eCommerce Payment Services Information eCommerce Technology 246

iVend

APRIL 22, 2024

Global sales in 2024 are at $1.046 trillion US dollars, and forecast to grow by $130 billion to $1.176 trillion by 2028. In a survey of 10,045 consumers, 95% said their ‘most used electronic device’ was their smartphone, and sales account for half of the trillion dollars revenue in 2024. With online sales accounting for 33.5%

POS 52

POS Electronics Consumer Electronics Mobile 52

Fabric

APRIL 20, 2023

According to Statista, the value of the US home decor market will reach $202 billion by 2024. Source ] To capitalize on this hypergrowth, online retailers need a highly-curated catalog with excellent product recommendations that encourage customers to outfit their entire rooms. The home decor market is booming.

Shipping Costs 147

Shipping Costs Retail eCommerce Arts 147

FastSpring

NOVEMBER 9, 2023

Ensure that your website has robust security measures in place to protect customer data. Once a customer enters the checkout, FastSpring employs risk management to help safeguard you from fraud. Customer Support readiness : Anticipate a surge in customer inquiries and prepare your support team.

Payment Services 78

Payment Services Customer Payments Subscription 78

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. We live in an analytics-oriented business world.

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130