Retail TouchPoints

JANUARY 9, 2024

The chainwide rollout is expected to be completed in Q1 2024. The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

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Retail TouchPoints

NOVEMBER 13, 2023

One aspect of this expanded growth story is Brooklinen’s growing store count: the company has nine to date, with plans to “thoughtfully grow” its fleet by the end of 2024. Is the goal to get them to your branded ecommerce site? This strategy will certainly carry on through 2024 via stores and online.

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Retail TouchPoints

DECEMBER 8, 2023

29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive Vice Chair of the Levi’s board until his retirement date, after which he will transition to the role of senior advisor until the end of the company’s 2024 fiscal year.

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Travel Omnichannel Consumer Marketing 276

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

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Supplies Fulfillment Retail Omnichannel 304

Retail TouchPoints

JANUARY 11, 2023

alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media. Retail media spend is projected to reach more than $61 billion in the U.S.

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Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Brooklinen’s physical expansion was inspired by 227% year-over-year sales growth at its retail stores in Brooklyn and Manhattan.

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Operations Shipping Costs Omnichannel Customer Data 280

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. For Q4 2024, Best Buy’s comp sales fell 4.8%

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POS Omnichannel Mobile Improvements 276

Retail TouchPoints

JANUARY 8, 2024

reported ecommerce fraud and loss as a growing concern, while 48.5% Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022.

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Recommendation Omnichannel Shipping Costs eCommerce 245

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

JANUARY 26, 2024

WHP Global , parent company of Babies ‘R’ Us and Toys ‘R’ Us , has expanded its partnership with omnichannel retailer El Puerto de Liverpool to bring Babies ‘R’ Us to Mexico. The expansion will include the opening of dedicated Babies ‘R’ Us stores, the first of which is slated to open in the second half of 2024.

Toys 257

Toys Omnichannel eCommerce Retail 257

Profitero

FEBRUARY 26, 2024

William Grant’s Cliodhna Lamont and Follow the Consumer’s Anh-Mai Vu joined us to provide direction for brands as they build towards eCommerce success in 2024. Profitero partnered with My Digital Shelf on February 8 to host a webinar unpacking the challenges and opportunities facing FMCGs this year.

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Webinar eCommerce Omnichannel 78

ESW

MARCH 11, 2024

As in much of the rest of the world, ecommerce in the United States is growing. In fact, in 2023 ecommerce sales topped $1.11 Additionally, more than 15% of total sales were ecommerce transactions in 2023, nearly a percent higher than the year before. More than 1 in 5 (21%) of Millennials plan to use BNPL in 2024.

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eCommerce Payment Services Omnichannel Consumer Electronics 88

365 Retail

NOVEMBER 29, 2023

Having increased senior retail visitor numbers by 45% year-on-year in 2023 with almost 10,000 industry decision-makers attending RTS last year, the Retail Technology Show will be back bigger, better and bolder at London’s Olympia on 24-25 April 2024 in what promises to be a spellbinding event.

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Technology Retail Events Payment Services 59

Salsify

DECEMBER 21, 2023

Consumer trend forecasting for 2024 promises a fun year filled with amazing opportunities for brands to connect with customers.

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Consumer Customer Omnichannel eCommerce 156

Retail TouchPoints

MAY 10, 2023

Tempur Sealy International will acquire Mattress Firm Group in a $4 billion cash and stock transaction, creating a company with a global footprint of approximately 3,000 stores, 30 ecommerce platforms, 71 manufacturing facilities and four R&D facilities, serving customers in more than 100 countries. billion in cash and $1.3

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Omnichannel eCommerce Platforms Operations eCommerce 271

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

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Omnichannel Events Supplies Channel 52

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. The Retail Remix NRF Recap explores how the Big Show is shaping the future of commerce. And he believes we’ll see a similar focus in 2024.

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ACH Multi-channel Technology Customer Retention 266

Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Automate conversational commerce. Support and scale customer service.

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Retail eCommerce Technology Social Media 261

365 Retail

APRIL 10, 2024

The Retail Technology Show (RTS) has announced a series of special events, new for 2024. New for 2024, RTS will be partnering with ecommerce event and networking specialists, Commerce Futures , who will curate its ‘ecommerce excellence and omnichannel’ conference stream, dedicated to digital best practice.

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Events Technology Retail Omnichannel 52

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

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Toys Retail Accessories Apparel 259

Retail TouchPoints

FEBRUARY 7, 2024

As a result, as the science of commerce has evolved rapidly online, driving deeper personalization and more efficient deployment of marketing and logistics resources, the physical store environment has remained stubbornly analog. Sandhu said that the company makes approximately 100 price adjustments every day.

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eCommerce Electronics X-cart Point of Sale 273

Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. The non-alcoholic beverage (NA) market is projected to reach $176.7 billion in revenue by 2028.

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Food and Beverages Fulfillment Omnichannel Specialty Retailers 258

Retail TouchPoints

MAY 3, 2023

Continuing an ecommerce-focused growth strategy that launched when Francesca’s went private early in 2021, the retailer has purchased California-based wardrobe essentials brand Richer Poorer. This will deliver increased operational efficiencies, accelerate our omnichannel capabilities and open new revenue streams.” million.

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Apparel Omnichannel Operations Channel 263

Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan.

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Operations Omnichannel Presentation eCommerce 270

Omnisend

JANUARY 9, 2024

That’s why we created this article, to help you learn how to start a t-shirt business in 2024. The rise of ecommerce platforms has also made starting a t-shirt business accessible. Here’s why this is the case: Online marketplaces : T-shirt sellers have access to a wide range of ecommerce platforms.

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Social Media Payment Services Shipping Costs eCommerce 88

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

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Technology Fashion eCommerce Retail 59

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace.

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eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

NOVEMBER 6, 2023

store in September — the first step in a much larger global vision that extends into 2024. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

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Fashion Omnichannel Operations Consumer 254

Retail TouchPoints

APRIL 9, 2024

Aloha Market will run April 26 to 28, 2024, at Shopify’s NYC activation space in SoHo, and will feature unique products from more than 40 Hawaii creators and entrepreneurs. Mana Up and Shopify have an established, and growing, partnership that focuses on helping Hawaiian brands thrive through ecommerce.

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Shopify Events Marketing eCommerce 264

Omnisend

DECEMBER 14, 2023

So how can you effectively incorporate multichannel commerce into your strategy? This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels. Using a good ecommerce-specific website builder can help you with that.

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Multichannel Social Media Payment Services Shipping Costs 78

Fabric Blog

APRIL 17, 2024

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. Real-time inventory In 2024, online retailers should never have to rely solely on background jobs and schedulers.

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Order Fulfillment Payment Services Shipping Costs eCommerce 52

Retail TouchPoints

MARCH 11, 2021

The company plans to gain market share and increase currency-neutral sales by an average of 8% to 10% annually between 2021 and 2025, through an aggressive expansion of Adidas’s already booming DTC business, including ecommerce; digitalization of its operations and stores; an expanded membership program; and an increased focus on sustainability.

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eCommerce Sporting Goods Games Operations 198

Forrester eCommerce

MARCH 26, 2024

Our Digital Customer Interaction Solutions Landscape, Q1 2024 report is now live, and a Forrester Wave™ evaluation will be publishing in June. Guess what? I’m kicking off research on a new technology market! The newly published Landscape lists the 26 most notable vendors in this market and the 9 use cases they are focusing on. […]

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Customer Technology Marketing Customer Experience 235

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

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Shipping Costs Improvements Live Chat Retail 246

Retail TouchPoints

NOVEMBER 14, 2023

The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024. After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site.

Electronics 265

Electronics Consumer Electronics eCommerce Consumer 265

Retail TouchPoints

JANUARY 2, 2024

Mango reaffirmed its focus on physical retail in its 2024-2026 Strategy — a broad vision and roadmap for growth that includes a refined value proposition, digital expansion plans, executive leadership updates and more. Mango plans to continue its growth trajectory by investing further in its international ecommerce presence.

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Fashion Events eCommerce Channel 248

ROI Revolution

DECEMBER 8, 2022

In 2020, direct-to-consumer brands experienced a rapid burst in growth, with US digitally native D2C ecommerce sales surging 40% to $27.2 Growth is expected to hover around 16-17% each year through 2024. In 2024, D2C sales are expected to grow 15.9% The overall ecommerce landscape is shifting to a more omnichannel approach.

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Shipping Costs eCommerce Retail Shipping 78