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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section. Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America.

Fashion 255
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Asian Ecommerce Site Zalora Integrates Real-Time Personalization Across Web, Mobile and Email

Retail TouchPoints

Asian online fashion and lifestyle website Zalora is deploying the Algonomy Hyper-Personalization Suite to offer real-time, personalized interactions across all touch points on its customers’ digital journey, including search, content, browse and product recommendations.

Mobile 246
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Macy’s Launches Live Shopping, Upgrades App as Activist Investor Calls for Ecommerce Spinoff

Retail TouchPoints

All this is taking place even as an activist investor pushes for the retailer to spin off its online operations, claiming this would increase the retailer’s overall valuation. Improved curation options include better product filters, personalized recommendations and favorite item lists.

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How Ecommerce Businesses Can Take Advantage of Data Labeling

Retail TouchPoints

Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. To make all of this possible — from search query relevance to ranking models and recommendation engines — machine learning (ML) is utilized. Recommendation of complementary items. Data Labeling. Serendipitous searches.

eCommerce 286
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How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers

Retail TouchPoints

This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand. AI-powered personalized recommendations. recommendations, and personalization.

Mobile 328
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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon said associates will also be key in providing customer service, managing back-of-house operations and helping customers check out.

Clothing 256
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Bringing Experiential Retail into the Open Air with Events and Technology

Retail TouchPoints

Beyond these offerings, shopping center operators and their retail partners also need a deep understanding of who their audience is and what they are seeking from the kind of shopping trip that can occupy a beautiful summer night. The space also is working with its retail partners to enable sidewalk sales during holiday and event operations.

Events 269