Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

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Omnichannel eCommerce POS Operations 259

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

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Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

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Apparel Technology Payment Services Games 247

Retail TouchPoints

SEPTEMBER 13, 2023

Fanatics Commerce is the company’s global omnichannel business that handles the design, manufacture and sale of licensed fan gear, jerseys, lifestyle and streetwear products, headwear and non-apparel hard goods. Prior to Opendoor, Low Ah Kee was the COO of GoDaddy , where he was instrumental in the company’s transformation from a U.S.-centric

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Small Business Retail Customer Experience Apparel eCommerce Platforms 258

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? In fact, BOPIS became the new norm for items across all categories, from footwear and apparel to accessories, home goods, furniture and more.

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Omnichannel Shipping Costs Operations Fulfillment 252

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020.

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Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

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Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Together, ESW and Scalefast will serve customers in more than 200 markets.

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Payment Services Payments Electronics Omnichannel 253

Retail TouchPoints

AUGUST 17, 2022

That’s why Feldman expects that shopping for apparel and footwear will extend into the start of the school year. However, Feldman said that all stores (including both redesigns and new openings) will lean into omnichannel activation and will be developed to put play at the center of their customer experiences. .

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Social Media Omnichannel Apparel Consumer 266

Retail TouchPoints

AUGUST 10, 2022

The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As As we have discussed over the past few weeks, the global economy continues to face significant volatility and uncertainty,” said the letter.

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Consumer Apparel Omnichannel Operations 242

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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Retail TouchPoints

APRIL 11, 2022

The goal is to hit $4 billion in revenue with an operating margin of 9% (which would be an improvement of over 200 basis points) by the end of fiscal 2026. .”

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Sporting Goods Accessories Supplies Apparel 286

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

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Multi-channel Customer Supplies Apparel 279

Retail TouchPoints

MAY 17, 2022

The acquisition of Anomalie aligns with David’s Bridal’s recent steps toward building out its omnichannel strategy and securing its role as a one-stop-shop for special occasion attire. In 2021, the retailer partnered with The Black Tux , the online men’s formalwear brand, to expand its offerings in the special occasion apparel space.

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Customer Omnichannel Apparel Shipping 256

Retail TouchPoints

MAY 21, 2021

Large retailers like Target and Walmart continued to thrive in Q1 2021 on the back of their large store footprints and strong omnichannel presence. People are going to be time constrained and delivering a great customer experience is going to be a valuable asset.”. ’ ” said Anderson. One of the key answers is convenience.

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Electronics Apparel Retail Supplies 229

Retail TouchPoints

AUGUST 19, 2022

Customers will be able to shop these goods through footlocker.com, kidsfootlocker.com and champssports.com. Offerings include apparel, jerseys, headwear and hardgoods from brands including Fanatics, Nike , Adidas , Mitchell & Ness , New Era , Pro Standard and WEAR by Erin Andrews.

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eCommerce Omnichannel Apparel Fulfillment 247

Retail TouchPoints

APRIL 25, 2023

This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy.

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Technology eCommerce Shipping Costs Games 241

Retail TouchPoints

NOVEMBER 29, 2023

I have one [mall] by me that used to mainly be apparel retailers. Designing Around the ‘Mall Community’ The core trend inspiring landlords and developers to rethink malls design and overall experience is the evolution in where and how people live. Many developers and landlords are taking note and applying similar levels of curation.

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Small Business Retail Omnichannel Consumer Retail 244

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co.

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Omnichannel Operations POS Document 179

Retail TouchPoints

SEPTEMBER 20, 2022

Advertisers will now have access to Snap Ads, Collection Ads and Snap AR with Walmart Connect geo-based measurement of omnichannel sales lift. Choose Your Own Model AR try-on tool for apparel. The partnership marks the first time advertisers will be able to buy Snap ad units through Walmart Connect.

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Retail Social Media Apparel Omnichannel 240

Retail TouchPoints

SEPTEMBER 28, 2023

Lululemon and Peloton have entered a “multi-dimensional” agreement through which Peloton will be the exclusive digital fitness content provider for Lululemon, which will become Peloton’s primary athletic apparel partner. Exclusive Peloton content also will be available to people who sign up for lululemon’s free Essential membership program.

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Apparel Events Subscription Technology 239

Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. When Good American started to design the store experience, finding the right partners to bring the brand mission to life was key, according to Grede.

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Apparel Clothing Technology Customer Experience 234

Retail TouchPoints

OCTOBER 6, 2022

Take note of category demands: While the Mastercard SpendingPulse revealed moderate growth across categories, electronics, apparel and luxury (excluding jewelry) are likely to have the most significant year-over-year gains. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6%

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Shipping Costs Payment Services Merchant Services Payments 244

Retail TouchPoints

APRIL 19, 2022

The J.Jill customer doesn’t need a confidence boost — she is already comfortable in her own skin. These customers are women aged 45 and up who have built extensive purchasing power, so J.Jill serves as an informed style partner rather than an authority. We’re still promoting it because it was such a great experience for the customer.

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Omnichannel Apparel Clothing Customer 233

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon’s done this before… just not for apparel. The goal is an Everything Apparel Store IRL. The King of Ecommerce is no stranger to brick-and-mortar — far from it.

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Clothing Payment Services Apparel Department Stores 221

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

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Supplies Beauty and Health Payment Services Fulfillment 223

Omnisend

MARCH 29, 2021

Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. Try Omnisend free for 14 days and use marketing automation to create a better customer experience! Omnichannel Fashion Ecommerce. Omnichannel marketing is only a few clicks away!

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Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

JULY 30, 2020

The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies. The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained.

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Merchant Services Apparel Omnichannel Clothing 250

Retail TouchPoints

MARCH 23, 2023

Popelka is currently building a global team that will span strategy, customer experience, sales, product, product marketing, customer support and ecosystem development to offer ARES customers a full suite of professional services.

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Apparel Retail Fashion Recommendation 162

Retail TouchPoints

MARCH 12, 2024

Target is partnering with Hudson’s Bay to bring its popular kids apparel brand, Cat & Jack, to Canada. Strategic brand partnerships and collaborations can help merchants raise brand awareness and expand into new markets.

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Apparel Clothing Fashion Customer 239

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey.

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Payment Services Payments Retail Sporting Goods 184

Retail TouchPoints

JANUARY 5, 2022

But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. Augmented by Personalized Digital Engagement: After retailers generate a new lead, they have an opportunity to build a customer profile.

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Retail Omnichannel Social Media Consumer 277

Retail TouchPoints

JANUARY 14, 2021

As consumers return to physical stores, features such as appointment setting and personalization will be the keys to remapping the customer experience. Leaning on omnichannel capabilities from the start of the pandemic was key for both retailers.

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Payment Services Retail Omnichannel Channel 190

Retail TouchPoints

AUGUST 12, 2021

Nike Seoul is among the first Nike stores to secure a LEED Gold certification and is the first in Asia to launch Recycling & Donation, Nike’s fully integrated service for recycling and donating gently worn footwear and apparel. more…).

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Apparel Channel Customer Experience Omnichannel 296

Retail TouchPoints

JULY 12, 2022

Apparel is a bit tougher — it’s a lot harder to virtually fit a body than it is a face or a room — but that tech is coming along quickly. What’s more, while most users today still see AR as a “toy,” the study found that 76% of consumers want AR tools they can use in their everyday lives. Enter retail. Walmart acquired Zeekit in May 2021.

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Apparel eCommerce Toys Omnichannel 361

Retail TouchPoints

JUNE 10, 2020

Returns Abuse And Customer Expectations. For example, consumers shopping for apparel and accessories frequently use in-store and online returns and deem these options to be very important (55%). With the addition of customer-friendly policies like curbside returns, the friendly abuse problem can become even harder to track.

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Shipping Costs Merchant Services eCommerce Accessories 150

Retail TouchPoints

DECEMBER 7, 2020

We know that menswear and retail are changing rapidly, driven by the evolving needs of our customers. Growth in online sales can be attributed to younger customers coming to us for stylish yet comfortable garments at a great value, with brands like Alternative Apparel and Paisley & Gray.

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Customer Omnichannel Technology Customer Experience 298