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In 2021, Banks Must Sustain The Digital Momentum

Forrester eCommerce

Each year, many consumers vow to change their behavior come January 1, resolving to cut down on social media, eat more healthily, sort out their finances, or — for those in lockdown — go for a […]. So, let me ask you, how is that New Year’s resolution coming along?

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Heightened fraud risk deters UK consumers from shopping on social media

365 Retail

New data launching today reveals that 55% of UK consumers are concerned about spending money on social media due to fears about fraudulent sellers. Fraud is now the top concern deterring UK consumers from shopping via social media, and 42% of UK consumers do not trust social media platforms with their data.

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Aldi tops supermarket social media performance

365 Retail

An analysis of the performance of the major supermarkets on social media in the run-up to Christmas has shown those using the platforms to reflect human interest stories, provide practical support or suggest cost-saving ideas resonated most with users. million social media followers compared with the 8.4

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The Future of International Commerce is Online — and the Field is Open

Retail TouchPoints

No one ever visited a bank branch. In fact, 80% of this group uses channels such as search engines, social networks and videos to research products and services before purchasing, while another 76% are influenced by posts with lots of “likes” or “good comments” on social media when deciding whether to buy something online.

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How the Explosive Growth of Shoppable Ads will Impact Pricing and Spending

Retail TouchPoints

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. Based on November 2022 data, Twitter is No.

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How Retailers Should Deal with Digital Advertising Inflation in 2023

Retail TouchPoints

Until the cost of digital advertising comes down, retailers can focus on new customer acquisition and retention tactics that won’t break the bank. Another major benefit of email marketing is that you never have to compete with algorithms on social media or search engines. Become active on social media. There are 4.2

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The New Digital Dilemma: How to Elevate Customer Relationships in an Increasingly Commoditized Marketplace

Retail TouchPoints

Whether it’s retail bank branches that look more like cafés, Main Street wealth management and insurance agency outposts that bring a regional aesthetic to big national brands or global apparel retailers that have made their stores feel like curated boutiques, businesses have worked hard to connect with their customers.

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