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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

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Federal Watchdog Institutes Consumer Protections for BNPL Purchases

Retail TouchPoints

The CFPB launched its inquiry into the expanding BNPL market more than two years ago and noted that BNPL is now being offered for services such as airline and cruise tickets as well as products and that it has become a popular payment option across ages, races and income levels. 1, 2024.

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Cloud Native Value: Why Retailers Should Learn to do More With Less

Retail TouchPoints

Brands also need to own this entire journey, otherwise they run the risk of losing control and any chance of retaining their customers along with it. If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. From Monolith to Microservices.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. Boost your Wix bookings with Omnisend. The platform is easy to use, with comprehensive and intuitive tools for operating an effective online store. “Wix services have been a huge help designing my first e-store.

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What Retailers get Wrong about Tourists

Retail TouchPoints

Now as forward bookings start to reach pre-pandemic levels again, the opportunities for retailers in this space are huge. That means outlets wanting to appeal to tourists need to still offer cash payments. Some other forms of payment can also be useful — such as accepting bank transfers or in-store loans for large purchases.

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The Best Free and Cheap Subscription Billing Software

Ecommerce Platforms

Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. There’s the option to create attractive customizable checkout pages, access EU VAT validation, and even collect tax alongside your payments. Multiple payment gateway options.