365 Retail

JANUARY 26, 2024

This move signifies Mango’s commitment to bridging the gap between the physical and virtual fashion worlds. Jordi Álex Moreno, Mango’s Director of Technology, Data, Privacy, and Security, comments on the launch: “As a global company, we want to respond to the needs of our customers in any moment, location or format.

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Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

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Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

NOVEMBER 20, 2023

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection.

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Retail TouchPoints

MARCH 6, 2024

In an effort to reduce sizing-related return rates, some fashion brands are working with Fit:Match.ai, a ‘digital twin’ matching platform that uses AR body-scanning technology designed to help shoppers select their size more accurately. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

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Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

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Retail Fashion Supplies Apparel 348

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

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Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

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ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers. However, they lacked the necessary technology and infrastructure and realized developing it in-house would take years.

Fashion 60

Fashion Shipping Costs Merchant Services Omnichannel 60

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year.

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Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. And yet the process that brands use for bringing products to market to serve that consumer hadn’t evolved at all.

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Consumer Merchant Services Retail Social Media 264

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. Media and print tell a different story,” Preis said. “We

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Retail TouchPoints

JUNE 9, 2023

From choosing more eco-friendly materials to incorporating energy-saving technologies, these companies have seen the importance of creating better environmental practices and have acted accordingly. Clienteling can play a key role in helping customers find items that they will cherish for much longer than disposable fast fashion.

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Supplies Operations Shipping Costs Customer 239

Algopix

APRIL 14, 2024

In the fast-paced world of eCommerce, where trends evolve overnight and consumer behavior shifts at the drop of a hat, the role of marketing leaders is more crucial than ever. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

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Supplies Customer Experience Technology Omnichannel 239

Retail TouchPoints

SEPTEMBER 22, 2022

With China set to become the world’s largest luxury market by 2025 , Alibaba is intent on building out the immersive digital experience on its Tmall Luxury Pavilion to capture those consumers. Today 96% of Chinese consumers shop online-offline, or cross-channel. 22 in collaboration with Vogue China.

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Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” 2023 was a critical year in Princess Polly ’s growth story.

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Fashion Omnichannel Operations Consumer 244

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it. Now more than ever, “omni” is the focus. COVID has certainly changed the game.

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Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

APRIL 5, 2022

Consumers will be encouraged to clean out their closets to earn PacSun credits and to shop for “pre-loved” (a.k.a. Our community already embraced sustainable fashion, and we wanted to incorporate that into our brand experience. PacSun is joining the burgeoning resale trend with its new Pre-Loved Pac offering.

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Retail TouchPoints

JULY 12, 2021

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. A key focus area for the group is to help informal commerce segments leverage the power of technology.

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Travel Fashion Small Business Retail Supplies 256

365 Retail

OCTOBER 31, 2022

UK consumers are increasingly rating sustainability and brand authenticity as key consideration factors in their fashion buying decisions, the latest research from Centra, the headless commerce platform for fashion and lifestyle brands, reveals.

Fashion 52

Fashion Apparel Consumer Channel 52

Retail TouchPoints

DECEMBER 22, 2022

Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Different stylists are dedicated to everything from fashion presentation to mannequin hair and makeup, as well as lighting and production.

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Retail TouchPoints

OCTOBER 16, 2023

Despite a positive job market and a stabilized economic environment, most consumers ( 96% ) are looking to save money in the short term, according to a recent study from PwC. Now, it’s all about how you reach consumers through tailored promotions.” But you can’t do personalization for everyday products.

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Merchant Services Consumer Marketing Information 317

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

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POS Merchant Services Supplies Improvements 229

RTP blog

MARCH 29, 2019

This abbreviation refers to brands that don’t operate on the traditional value chain model of design-produce-market/distribute through channel. DTC refers to the process of selling directly to the consumer. The research nerds at PipeCandy put our thinking hats on and plowed into the DTC brands space. First off, the basics.

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Consumer eCommerce Supplies Reference 150

365 Retail

JULY 5, 2022

With fast fashion (AKA disposable fashion) quickly losing its appeal, especially among those 30 years old and younger, the timing of this sponsorship couldn’t have been better. eBay is once again hitting the sweet spot of consumers. Designed to be worn only a few times, most fast fashion ends up in a landfill.

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Fashion Clothing Multi-channel Fulfillment 57

Fabric

DECEMBER 15, 2023

Read on to learn about the strategies and technologies that will shape the retail experience in 2024 and beyond. Navigating consumer habits in the instant gratification economy Lori and Jon kicked off the event by discussing the shift in consumer habits and the rise of the instant gratification economy. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

JUNE 12, 2023

And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey. While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. More importantly, the tech is a perfect fit for small companies.

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Retail Technology Games Recommendation 268

Retail TouchPoints

SEPTEMBER 6, 2022

Make no mistake, this is a treacherous environment for retailers, which must make complex and difficult decisions about where to invest and divest, how to train employees, which technologies to employ and so on. strikes Gen Z as cumbersome, slow and old-fashioned. Three suggestions: Adapt to where and how Gen Z wants to shop.

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Merchant Services Payment Services Financial Services Omnichannel 269

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

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Social Media Retail Games Consumer 326

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. How will this long-term investment support the company’s integrated luxury retail strategy?

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Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

AUGUST 12, 2020

Whether it is the in-store or online experience, technology will play a key role in meeting these customer and societal changes. Fashion Week is a good example: taking the experience of “attending” Fashion Week and pushing it out to a broader digital audience as an immersive, augmented environment. Early Adopters.

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Retail Fashion Technology Customer Experience 275

PFS

MAY 25, 2018

Omni-channel fulfillment has become a consumer expectation. This new norm is requiring retailers across the globe to consider new technologies and processes as they seek to better serve modern consumers. 1 The demand for omni-channel fulfillment is here to stay. But where to begin?

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Channel Consumer Vend Fulfillment 40

Retail TouchPoints

AUGUST 1, 2023

Our explicit mandate is to [dig into] uncertainty in nascent technologies, uncertain adaptations into retail, but also uncertain business models. An example of this would be Walmart+ InHome , which allows consumers to place online orders and have Walmart employees deliver their orders, for free, through their garage or front door.

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Retail TouchPoints

MAY 4, 2023

Retailers and brands can track and analyze market trends, spending patterns and sales metrics, and provide insights into consumer behavior in real time to best optimize their marketing strategy to drive more foot traffic or sales. So how should you engage with this new-fashioned technology?

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eCommerce Arts Consumer Travel 310

Retail TouchPoints

MARCH 9, 2021

Cutting-edge brands and retailers are embracing the authentic, real-time nature of livestreaming to: Amplify and capitalize on influencer partnerships; Position business leaders and associates as trusted experts; and Replicate the magic of in-person fashion shows and product drops. consumers have tuned into a livestreaming event.

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Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

JUNE 15, 2022

They leverage the very thing that is fueling the trend as it is the same thing that will reenergize those stores — technology. Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Appointments. AR and the Metaverse.

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Payment Services Books Live Chat Fashion 262

Retail TouchPoints

MAY 20, 2022

The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end specialty labels were still turning up their noses at digital. But Ken Natori wasn’t a fashion executive, and that made him the perfect fit to lead the transformation of this designer label into an omnichannel brand. “My

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Omnichannel Department Stores BigCommerce Fashion 243