Retail TouchPoints

JUNE 29, 2020

The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Digital-first brands are jumping on the opportunity to meet these expectations and build one-to-one relationships with consumers.

Subscription 287

Subscription Shipping Costs Multi-channel Consumer 287

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. For brands, that makes it much more difficult to stand out. It’s inevitable.

Shipping Costs 231

Shipping Costs Customer Multi-channel Consumer 231

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. But as first-party data becomes the new gold standard for ad targeting, it still remains a largely untapped resource.

Retail 250

Retail Multi-channel Omnichannel Technology 250

Retail TouchPoints

NOVEMBER 10, 2023

This special Retail TouchPoints resource hub will be regularly updated with the latest news, stats, trends and developments in retail media. Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this).

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Retail Social Media Multi-channel Channel 268

Retail TouchPoints

AUGUST 9, 2021

Many companies are accustomed to viewing performance by channel, by store or by product. But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. The health of a company’s relationship with these individuals transcends the store, the channel and the product.

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Customer Multi-channel B2C Omnichannel 298

Algopix

NOVEMBER 8, 2023

For sellers looking to tap into the vast consumer market, the choice between Amazon and Walmart is a critical one. With the convenience of online shopping, consumers have flocked to digital marketplaces in search of products that meet their needs. The rise of e-commerce has forever changed the retail landscape.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

Retail TouchPoints

MAY 6, 2024

Nothing is 100% set in stone, but it’s mainly about having consistent messaging and reminding the consumer we’ve been here for 20 years. That’s a really long lifespan for brands right now, so it’s about how we re-engage an older consumer but also have a new customer discover us. They have very different purchasing habits.

Social Media 147

Social Media Books Fashion Consumer 147

RetailMinded

JANUARY 10, 2024

To help, consider the four, Retail Minded approved resources below. Resource #1: Faire If diversifying your storefront – whether it’s digital or brick and mortar – from marketplace competition is among your 2024 goals, then look to Faire to help. Do you offer a multi-carrier shipping strategy? Begin your search with Faire now.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Retail TouchPoints

AUGUST 11, 2022

Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. The chore of staying aware, interpreting and then adjusting the operational procedures of your gift card program is an enormous burden, especially when internal legal and compliance resources are, and should be, focused on your core business.

Gifts 235

Gifts Payment Services Payments Multi-channel 235

Wiser

FEBRUARY 21, 2024

Panelists emphasized the significance of seamless integration of digital tools in response to COVID-19, which enabled continued engagement with consumers and efficient operational management. The importance of agility in sales strategies was highlighted, as brands recalibrate their approaches to meet consumers where they are.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. Educate Shoppers to Help Them Make the Right Choice. Will it fit in my space?

eCommerce 292

eCommerce Jewelry Multi-channel Webinar 292

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. Compliance is much more multi-faceted than being up to date on which regulations are in effect in different markets.

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Merchant Services Payment Services Payments Banking 220

ChannelAdvisor

AUGUST 25, 2022

You hear it over and over again: “Diversify your channel mix” and “reach shoppers wherever they are.” Joining new marketplaces comes with a number of challenges, from lack of channel-specific expertise to thinning profit margins. Yet, challenges like these shouldn’t stand in your way to multi-marketplace bliss.

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Multi-channel Fulfillment Webinar eCommerce 105

ESW

AUGUST 29, 2023

Expanding DTC channels to global markets involves many complex and moving parts. Meanwhile, Fluency Enterprise offers a comprehensive suite of direct-to-consumer enhancements, facilitating international selling directly from existing webstores. And now, that solution is available for SFCC clients on the Salesforce AppExchange.

B2C 78

B2C Payment Services Multi-channel Payments 78

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. Consumers Are Shopping in More Locations Than Ever. Channel loyalty has become a thing of the past.

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Multi-channel Channel Comparison Shopping Shipping Costs 263

TradeGecko

MARCH 3, 2019

Multi-channel expansion is always in the minds of entrepreneurs and founders. But expansion could mean a strain on time, budgets and resources.

Multi-channel 87

Multi-channel Social Media Channel Consumer 87

RTP blog

AUGUST 2, 2019

By July, you’ve likely started campaign and channel planning, and even considered some newer technologies such as Alexa skills or AR/VR. The challenge is unlocking its value by making it scale across channels. You’re already investing in content — but it’s locked in silos Is your content reusable across channels? Absolutely.

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Multi-channel eCommerce Channel Presentation 150

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. Some retailers may offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles. consumers have leveraged BOPUS to make purchases. Here are some tips to consider.

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eCommerce Shipping Multi-channel Mobile 282

Retail TouchPoints

SEPTEMBER 6, 2022

Now is the time for supply chain leaders to build and rebuild with the right talent, the right culture and the right resources to fuel the business and to fuel growth.”. We know that consumer journeys are changing and they’re no longer shopping in a linear fashion,” said Bayer-Thomas.

Supplies 250

Supplies Shipping Costs Travel Multi-channel 250

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

Ecommerce Platforms

JANUARY 12, 2021

The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Users can view data from particular channels, individual, or all of the enterprise’s subsidiaries in the “Consolidated” setting. Here are the main features of the NetSuite system: Enterprise Resource Planning. Accounting.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

ChannelAdvisor

MARCH 12, 2021

As a brand, you’re diversifying your product range, expanding to new online channels and taking steps to solidify your global presence. By the time all was said and done, the global brand was successfully managing sales across a wide range of markets and channels — right in the midst of all kinds of change. So, how did they do it? .

eCommerce 105

eCommerce Multi-channel Channel Consumer 105

Pivotree Blog

SEPTEMBER 22, 2022

Demand planning (Stock/resource). 3 – Resource and labor planning with the right WMS and warehouse automation to allow for efficiency in warehouse operations including staffing and seasonal spikes for holiday demand, automated and integrated systems and processes, capacity and high yield fulfillment with autonomous mobile robots (AMR).

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits.

eCommerce 40

eCommerce Fulfillment Multi-channel Shipping Costs 40

OrderDynamics

SEPTEMBER 14, 2017

A new KPMG study, “ The Truth About Online Consumers ”, released in June 2017 that surveys 18,430 consumers world-wide, packed a few surprising results regarding online vs in-store regulars. The study also showed that male consumers often made purchases of higher priced categories of goods. GenX consumers make an average of 18.6

Multi-channel 114

Multi-channel Shipping Costs Electronics Channel 114

ChannelAdvisor

SEPTEMBER 23, 2021

But for multi-channel sellers, the return on investment in FBA may diminish depending on sales volume and operational structure. Of course, you could use Amazon’s Multi-Channel Fulfillment services , but then you lose control of your precious inventory. The product-to-consumer link is certainly less vague with SFP.

Fulfillment 98

Fulfillment Shipping Costs Multi-channel Merchant Services 98

Omnisend

JANUARY 8, 2024

They encourage 57% of consumers to buy again. What is clear, however, is that brands are recognizing a clear value in taking a multi-channel approach to improving retention. They spend 11% more on their first order and 8% on subsequent orders. Rewards from loyalty and referral programs drive repeat purchases.

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

FEBRUARY 3, 2022

The 36-year-old Viya, China's top livestream seller, has broken many sales records since her first appearance, in 2016, on Taobao Live (an Alibaba-owned live-streaming channel). Standing from consumers' points of view, they build honest relationships with customers in the process. for consumer goods and 10.6% Source from KPMG.

Merchant Services 104

Merchant Services Payment Services Social Media Multi-channel 104

Kibo

AUGUST 21, 2020

With the ability to grab real-time behavioral context from all channels and use it to inform recommendations in the moment, marketers can offer more timely and relevant recommendations to the customer. Using Machine Learning to Drive Product Recommendations. Monetate Product Recommendations. Increase Average Order Value.

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

Retail TouchPoints

FEBRUARY 9, 2023

Over the last decade or so, Batteries Plus has struggled to find its place in the world of digital retail, even as consumers have become ever more reliant on battery-powered devices. Right now [those experiences] look very similar, so we’re working to reinvent what those consumer journeys look like.”

Customer Data 179

Customer Data Customer Omnichannel Electronics 179

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. As such, it garners consumer trust. Does that sound good? Let's dive into the meat and potatoes of this blog post! What is The Shopify-Amazon Integration?

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Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

APRIL 5, 2023

Versatile and flexible, Ecwid ensures any business owner can start selling products across a range of channels and platforms. Plus, thanks to Ecwid, the organization has been able to link its store to a range of social media channels. I’m particularly impressed by the built-in booking form for reservations.

Social Media 104

Social Media Payments Multi-channel Jewelry 104

365 Retail

NOVEMBER 13, 2023

Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday. These fluctuations have their roots entwined with consumer preferences and behaviours stemming from cultural, economic, or climatic aspects. What Is Seasonal Demand?

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Korona

APRIL 1, 2021

Digital channels and the ability to keep in constant and instant communication with shoppers have made this easier than ever. There are different retailing channels for any type of business. Why Are Multiple Retailing Channels So Important? Shoppers, too, are now using multiple channels in the buying process.

Multi-channel 52

Multi-channel Channel Small Business Retail Retail 52

Omnisend

JANUARY 6, 2021

With consumers clearly responding to cart abandonment efforts, we recommend a multi-touch omnichannel workflow to recapture abandoned cart sales. Experiment with other channels : Emails are ideal for abandoned cart messages because you can include so much information in them, but they can often get lost in the inbox clutter.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179