Retail TouchPoints

DECEMBER 14, 2020

The launch of design: retail, powered by Retail TouchPoints marks the media group’s official extension into design-oriented coverage and reaffirms RTP’s continued focus on creating valuable content across channels, for executives striving to keep pace with new trends and challenges in the retail industry.

Retail 242

Retail Omnichannel Webinar Arts 242

Retail TouchPoints

JULY 30, 2020

The Big Lots team is focused on delivering exceptional service and continued growth across our channels, and that includes meeting customers’ increasing desire for immediate, integrated online shopping experiences,” said Erica Fortune, VP of E-Commerce at Big Lots in a statement.

eCommerce 205

eCommerce Webinar Omnichannel Shipping 205

Kissmetrics

OCTOBER 5, 2020

It allows you to track conversations and therefore provide better customer service. Tech also makes it easier to gather customer insights and improve the entire customer experience. Services such as Tidio combine customer service bots and live chat on one platform. Email Automation Communication.

Technology 363

Technology Social Media Information Live Chat 363

ChannelAdvisor

SEPTEMBER 20, 2022

We recently co-hosted a two-part webinar with Walmart on its Canadian and Mexican marketplaces. Exceptional customer experience — Sellers must be able to provide fast and reliable fulfillment delivered with duties prepaid (DDP). and more in the on-demand webinar. . Ready to expand to new regions? Ready to get started?

Shipping Costs 72

Shipping Costs Payment Services Webinar eCommerce 72

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Building Loyalty with Connected Consumer Experiences.

Payments 218

Payments Payment Services Customer Experience Social Media 218

Groove

MARCH 24, 2022

A BigCommerce agency provides a fully optimizable website design so that you can not only portray the uniqueness of your business but also create the best customer experience. Our custom BigCommerce Development service offers the same benefits as our BigCommerce website design service. BigCommerce Development.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Don’t Overspend on Real-Time Inventory Update Frequency.

Shipping Costs 244

Shipping Costs Payment Services Merchant Services Payments 244

ChannelAdvisor

NOVEMBER 8, 2023

If you missed our recent webinar on the report findings, here’s a recap of the four biggest trends facing today’s e-commerce industry across the US, UK, Germany, France, Sweden, Denmark and Australia. The report reveals insights on everything from search and discovery habits to delivery and return expectations. Our recommendation?

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

ChannelAdvisor

SEPTEMBER 20, 2022

We recently co-hosted a two-part webinar with Walmart on its Canadian and Mexican marketplaces. Exceptional customer experience — Sellers must be able to provide fast and reliable fulfillment delivered with duties prepaid (DDP). and more in the on-demand webinar. . Ready to expand to new regions? Ready to get started?

Shipping Costs 52

Shipping Costs Payment Services Webinar eCommerce 52

Demac Media

FEBRUARY 15, 2018

Register today for an exclusive Two-Part Webinar Series on How to Successfully Grow Your Entire Online Funnel. During this two-part webinar event Demac Media alongside Shopify Plus Partners – Klevu, Bronto, Yotpo, Smilie Rewards, and Nosto – will be running you through holistic approaches to optimizing your entire funnel.

Webinar 31

Webinar Shopify Merchant Services Customer Retention 31

Fabric Blog

APRIL 22, 2024

Unified Real-Time Inventory Insights Accurate and up-to-date inventory insights are the foundation of a good customer experience. While not obvious, it ultimately undermines the trust a customer has in the retailer’s brand. fabric’s inventory visibility takes a different approach to reduce customer cancellation rates.

Social Media 52

Social Media Merchant Services Order Fulfillment Webinar 52

MagentoBrain

MAY 23, 2023

Customers should be able to enroll easily, track their rewards, and redeem them easily. Promote your program: Promote your loyalty program through your website, social media channels, and email marketing campaigns. Personalize the experience: Use customer data and insights to personalize the loyalty program experience.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Sailthru

MAY 12, 2023

Success in the media and publishing industries is not only driven by giving customers great content but by delivering an exceptional customer experience. The Atlantic’s Rebecca Quarls, Director of Consumer Strategy & Growth, said in a recent webinar with Sailthru by Marigold , “Email is the linchpin for us.

Consumer 78

Consumer Marketing Webinar Subscription 78

Omnisend

DECEMBER 12, 2023

Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. Helps brands understand the customer perspective.

Events 88

Events Seminar Marketing Workshop 88

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

Gifts 262

Gifts eCommerce Webinar Consumer 262

ChannelAdvisor

APRIL 15, 2022

But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. Abhi Tiwari, Director of Product Management and Technology at Amazon Multi-Channel Fulfillment . Can you add more channels and still provide stellar experiences — without subtracting from the bottom line?

Customer Experience 98

Customer Experience Channel Multichannel Multi-channel 98

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

Liveintent

DECEMBER 30, 2019

Taking time to understand new channels. Jamie Alvus, director of ecommerce for vuori , says it’s critical to give new channels an appropriate amount of time when testing them. “There are a lot of upper-funnel channels, and a lot of mid- and lower-channel ones,” she says.

Marketing 96

Marketing Webinar Channel Definition 96

ChannelAdvisor

APRIL 15, 2022

But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. Abhi Tiwari, Director of Product Management and Technology at Amazon Multi-Channel Fulfillment . Can you add more channels and still provide stellar experiences — without subtracting from the bottom line?

Customer Experience 96

Customer Experience Channel Multichannel Multi-channel 96

Sailthru

SEPTEMBER 4, 2018

They all attended our recent webinar on how to out-personalize Amazon. Retailers can beat Amazon at their own game by testing and selecting the use of algorithms that take into consideration popular or trending products, and those that personalize based on a customer’s specific interests and even predicted purchases.

Customer Retention 60

Customer Retention Webinar Recommendation Channel 60

ChannelAdvisor

DECEMBER 19, 2020

In the spring of 2020, we created a resources page with information — including blogs, eBooks, webinars and more — specifically to help brands and retailers navigate the ongoing changes. . #4: The COVID-19 crisis upended our personal and professional lives and caused many businesses to reevaluate the way they were operating.

eCommerce 105

eCommerce Fulfillment Webinar Shipping 105

Retail TouchPoints

JULY 7, 2022

Then have those team members present their experiences to the broader group. There are so many new reports and webinars. Start a Slack channel or whatever internal system you use to track these things. Buy some MetaQuest or other immersive headsets and give them a budget to buy apps and attend meta-events.

Article 246

Article Webinar Marketing Definition 246

ChannelAdvisor

OCTOBER 7, 2022

We recently revealed the results of our 2022 consumer shopping trends survey in a webinar, Navigating Online Consumer Behavior: 2022 E-Commerce Shopping Trends , featuring ChannelAdvisor experts from around the globe. Pick-up options are here to stay.

eCommerce 52

eCommerce Consumer Webinar Shipping Costs 52

ChannelAdvisor

OCTOBER 7, 2022

We recently revealed the results of our 2022 consumer shopping trends survey in a webinar, Navigating Online Consumer Behavior: 2022 E-Commerce Shopping Trends , featuring ChannelAdvisor experts from around the globe. Pick-up options are here to stay.

eCommerce 52

eCommerce Consumer Webinar Shipping Costs 52

Teamwork Retail

JUNE 3, 2020

The unified commerce revolution is critical in the pathway to create a seamless approach to customer experience. Teamwork is natively integrated, adding tools as business owners need it to enable efficiency in their approach to customer facing retail. Understanding The Customer. Driving Streamlined Operations.

Retail 48

Retail Omnichannel Fulfillment Channel 48

Ecommerce Platforms

APRIL 30, 2020

GetResponse is a robust platform with features like landing pages, webinars and a CRM. This platform also offers Deep Data integration with Shopify so you can easily sync your customer information, order and product data. You can create powerful sales funnels for your products with social ads as well as webinars. Who It's For.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Groove

FEBRUARY 11, 2019

As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. As consumer expectations continue to evolve, free shipping is becoming a requirement for modern eCommerce experiences. If you'd like to learn more, we go into shipping options in our customer experience webinar.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Sailthru

OCTOBER 22, 2019

In theory, a message could be relevant based on where people are physically or the time of day, but they may not perceive it as personalized,” explained eMarketer Principal Analyst Lauren Fisher on eMarketer’s recent Meet the Analyst webinar. “I Customers Demand It — No Matter How They Define It appeared first on Sailthru.

Customer 60

Customer Webinar Channel Mobile 60

Teamwork Retail

MAY 27, 2020

Omnichannel is a challenging prospect for most retailers, with existing legacy systems and complex order management workflows to fulfill orders across channels. Retailers can not afford to slip in their connections with customers. At every point of purchase, customers require flexibility and ease of use/fulfillment.

Payment Services 48

Payment Services Omnichannel Fulfillment Webinar 48

ROI Revolution

APRIL 14, 2021

Digital emerged more than ever as a channel for consumers looking for home products. In our Improving Conversions & Elevating Experiences With Data webinar on April 21st, join conversion experts from AB Tasty and ROI Revolution as they unravel the complexities of elevating your customer experience through conversion rate optimization.

Home Furnishings 78

Home Furnishings Webinar Consumer eCommerce 78

GetElastic

MARCH 9, 2022

In our latest webinar Monetizing Content in a World of Digital Disruption I covered a number of examples from across industries of innovative ways to get paid for digital products and content. Simply free may also be a way to drive sales in another channel. Deliver unique customer experiences. Subscriptions.

Payments 78

Payments Magazine Micropayment Games 78

Retail TouchPoints

JULY 9, 2020

In data revealed during an IMD webinar featuring four luxury professionals from McKinsey, Digital Luxury Group and Lamborghini, two-thirds of respondents, who are part of the broader luxury industry, said the COVID-19 crisis would bring positive changes for their business. Up to 72% of the executives who participated in the IMD webinar agree.

eCommerce 256

eCommerce Travel Social Media Consumer 256

FastSpring

SEPTEMBER 16, 2022

Tony Markov and Todd Stellfox happen to be a sales team lead and a sales manager respectively, but they’re in the community because we recently featured them in our Pricing Strategies to Combat Stagflation live interview webinars with CPO Kurt Smith.). For example, a member recently suggested we add a channel for a specific type of use case.

Merchant Services 133

Merchant Services Payment Services Channel Social Media 133

SellBrite

APRIL 13, 2021

Val Geisler is a Customer Evangelist at Klaviyo , an email and SMS marketing platform. Her tweets are valuable for learning about what and what not to do when communicating to customers through those channels. Eli Weiss is the Director of Customer Experience and Retention at DTC brand OLIPOP.

eCommerce 156

eCommerce Shopify Merchant Services Social Media 156

GetElastic

FEBRUARY 23, 2021

As customer expectations and needs continue to evolve post the pandemic, we are seeing more and more demands for commerce experience across channels, like mobile, voice, chatbots, A/R and more. And lastly, the most critical issue that is at the top of everyone’s list, cost.

eCommerce 74

eCommerce Webinar Channel Games 74

ChannelAdvisor

MAY 30, 2019

On-Demand Webinar] Get Prime Day Ready: Make the Most of Amazon’s Biggest Shopping Day. Upcoming Webinar. If you missed our recent webinar, Take the Search Out of Shopping , with the experts from Kala, watch it on demand today. Blog Post] Here’s How to Get Ready for Amazon Prime Day 2019. [On-Demand Tuesday, June 4, 11 a.m.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

365 Retail

NOVEMBER 17, 2021

Panellists on our recent webinar agreed that Peak 2021 will be like no other as a result of consumer behaviour changed by the pandemic, much of it permanently. However, brands must consider shoppers’ channel preferences mainly in order to provide a unified, seamless experience. Sophie Wilson at Astound Commerce.

Shipping Costs 52

Shipping Costs Payment Services Payments Retail 52