Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 240

Small Business Retail Social Media Retail Leisure 240

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. Increased Customer Retention.

Subscription 96

Subscription Customer Retention Marketing Payment Services 96

Kissmetrics

MAY 4, 2021

What’s more: research shows they generate double the sales of paid ads and with a 37% higher customer retention rate. Once you’re armed with this information, you can select your channels. Select Your Channels. There’s no wrong answer for which social channels to be on and avoid. Understand All Channels.

Social Media 334

Social Media Blog Channel Events 334

Omnisend

SEPTEMBER 9, 2021

Having a good ecommerce analytics game also lets you connect to your audience in a more deliberate and thoughtful way. Which channels do they prefer to be reached on? This kind of data is now easily accessible, giving you a holistic understanding of what makes your customers tick. At what times?

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Email Audience

DECEMBER 6, 2023

But what exactly are games? These things bring a sense of accomplishment in games. Games often force you to face tough challenges. Games often force you to face tough challenges. Some games even have boss fights and leaderboards to make things more competitive. Game heroes. Challenges. Replay value.

Games 59

Games Books Mobile Improvements 59

365 Retail

AUGUST 2, 2021

This results in digital revenue uplifts of up to 20%, with Wunderkind typically ranking among clients’ top three performance channels. In the first half of 2021, Wunderkind exceeded client growth targets by 250%, while continuing to deliver a 105% net customer retention rate.

Customer Retention 109

Customer Retention Arts Operations eCommerce 109

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

JULY 14, 2021

It is vital to choose a system that makes it easy for you to manage content on your site, such as inventory, site details, seasonal updates, important announcements and transactional email copy sent out to customers with each order. Unavailable Marketing Tools for Existing Customers . Not Prioritizing SEO.

eCommerce Platforms 238

eCommerce Platforms Payment Services eCommerce Small Business Retail 238

Sailthru

SEPTEMBER 4, 2018

Retailers can beat Amazon at their own game by testing and selecting the use of algorithms that take into consideration popular or trending products, and those that personalize based on a customer’s specific interests and even predicted purchases. Strategy #2 – Think Cross-Channel, not Siloed Experiences.

Customer Retention 60

Customer Retention Webinar Recommendation Channel 60

Sailthru

JULY 18, 2018

If you want to understand customer retention, you need to understand customer lifetime value. Unfortunately, customer lifetime value can be tricky to define and measure. How long is a customer lifetime, anyways? They’re what we call the retention gurus. When the Long Game is the Only Game.

Customer 60

Customer Customer Retention Games Conversion Optimization 60

lateshipment

APRIL 26, 2022

As an e-commerce business owner, strategizing and having clear goals will give you the right direction to your shipping game. If your goal is increasing your customer base then focus on expanding your shipping to different markets. Provide multi-channel customer support.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Smile.io

JANUARY 10, 2022

If you want to truly channel your inner ‘70s Classic Rock star, you can browse their line of vintage and used instruments. Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Electric guitars? 7-piece drum kit? 6-string folk banjo?

Hobbies 76

Hobbies eCommerce Books Arts 76

GetElastic

APRIL 28, 2016

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

Smile.io

AUGUST 25, 2023

Program highlight: gamification at every stage As the creator of some of the most iconic video games of all time like Mario Kart, Zelda, Minecraft, and more, Nintendo has turned its customer loyalty program into an exciting game of its own. But every once in a while, a new game is invented that disrupts the game (literally).

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

RetailMinded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. If you have businesses in Surrey or Guildford, for example, you might have probably already earned loyal customers in the area due to personal connections and networks. Promote your social media channels to customers.

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%.

Customer Retention 52

Customer Retention Mobile Technology Games 52

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

lateshipment

AUGUST 13, 2021

This shows how holiday season purchases still hold immense value despite the pandemic and can be a game-changer for your dropshipping store. Before you lay out your plan, it’s essential to assess your most profitable channels. The holiday season is not the time to experiment and invest in new advertising channels.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Omnisend

APRIL 27, 2021

With ecommerce and m-commerce continually growing as the most popular online channels, these will likely significantly impact the growth of the online footwear market. Not only does this allow your business to provide a unique and quality experience for your customer, but it also helps increase customer retention rates.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Kissmetrics

JUNE 7, 2017

Just look at the this clip from The Big Short , which chronicles the leadup to the subprime mortgage crisis : But these “quants” have also found a surprising new home among marketing teams too – and what they have to offer can be a true game-changer. Here’s what you need to know. Understanding How Ads are Bought and Placed.

Improvements 225

Improvements Marketing Channel Customer Retention 225

Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever. About four in five U.S.

Retail 292

Retail Games Leisure Multi-channel 292

Smile.io

MARCH 5, 2020

Luckily, we’ve got a few tips and tricks up our sleeves for turning seasonal sales into ways to find new repeat customers and bring other ones back. If you’re offering a loyalty program, you’re already ahead of the game! Utilize your social channels. Any sale you’re having should be promoted on all your social media channels.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

Ecommerce Platforms

JUNE 20, 2022

Activate essentials like payment processing , product pages , sales channels, shipping, and taxes. Go to the Themes button under the Sales Channels menu, then either search for new themes or customize the one currently active. Stores must now collect more customer data, which could lead to defunct payment methods in the future.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

RTP blog

JUNE 26, 2017

For brands and retailers, data is also a game-changer. Consider the role of predictive analytics in these five areas: Customer Retention and Engagement — Leverage mass personalization by looking at customers’ purchase history to keep them engaged with the brand and coming back for more.

Retail 150

Retail Shipping Costs Customer Retention Customer Experience 150

MagentoBrain

MARCH 20, 2023

Consider offering incentives to your soft launch customers, such as discounts or free shipping, to encourage them to provide feedback on your store. Promoting Your Store to Customers: Once you've tested and soft launched your ecommerce store, it's time to promote it to customers.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Omnisend

APRIL 19, 2021

Ecommerce marketing has come on in leaps and bounds over the last few years, with advances in automation, in particular, proving to be a real game-changer. Customers have changed their expectations accordingly and now expect highly relevant, personalized messaging, delivered in a timely manner, to the channel of their choosing.

Merchant Services 78

Merchant Services Shipping Costs Live Chat eCommerce 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

ecomdash

NOVEMBER 26, 2018

Listing hundreds of products on 5 different channels that charge listing fees isn’t a smart strategy. Not only does that benefit your SEO strategy, it also helps your pricing game plan. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Kissmetrics

MAY 24, 2018

You should start by coming up with a game plan. Create a game plan before you respond to negativity. However you choose to embrace negative reviews, you need to come up with a game plan before you say anything back to your customers. But customers expect businesses to respond to their reviews quickly. Don’t panic.

Games 230

Games Improvements Social Media Customer 230

Lemonstand

JUNE 22, 2017

While designing our newest free eCommerce theme, we focused on upping the design game (read: making it look B-E-A-UTIFUL) and using tactics that will turn your site into a conversion magnet. Integrated Marketing Channels. For starters, include social sharing links so products can be shared through a customer’s personal channels.

eCommerce 80

eCommerce Multi-channel Shopping Carts Customer Retention 80

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

ROI Revolution

OCTOBER 7, 2022

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. The prize wheel game also helped to keep visitors on the site for longer with an 8% decrease in bounce rates for participants. Consistent Messaging. 2022 Holiday Ecommerce Trends.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Korona

NOVEMBER 30, 2022

Ensure you communicate the right messages, set the right discounts, and sell on the right channels. When you have a strong referral marketing program, you enable your existing customers to attract new buyers to your brand. This significantly reduces the expense of acquiring new customers and increases customer retention.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. They want access to an infinite supply of streaming channels instead of having to purchase a movie every night. When a customer cancels a subscription, it gives you a chance to see what went wrong. Diversify marketing and sales channels.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104