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Safeguarding Your Online Sales Channels from DDoS Extortion

Retail TouchPoints

This is especially true for the small- and mid-size retailers that have shifted to ecommerce platforms to capture sales lost during the pandemic. Unfortunately, many of these new online channels have not implemented proper safeguards, and cybercriminals are changing their attack methods to capitalize. 1, Report the attack.

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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. Previously, Weigl led the digital engagement product management team at Salesforce Service Cloud.

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UK Product Safety Reform Looms: How Online Retailers Are Preparing

365 Retail

To address this, in August 2023, the government published its proposals for reform of the UK product safety regime with the aim to stop unsafe items from making their way to UK buyers from online retailers. What could the new legislation mean for online retailers?

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4 Ways to Prepare Your DTC Channel for Peak Season

ESW

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation.

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21+ eCommerce Conferences in 2018 for Online Retailers

eCommerce Training Academy

If your event is missing from our list, contact us. Unlike other lists online, this list focuses only on eCommerce. Sellers Conference for Online Entrepreneurs. Online Retailer Conference & Ecommerce Expo. Retail’s Digital Summit SHOP.org. National Retail Federation. Retail Global.