Retail Technology Review

JANUARY 20, 2020

By Joe Farrell, VP of international operations at PFS. Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least.

Online Retail 93

Online Retail Channel Fulfillment Retail 93

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. But is there anything your retail business can do to profit from AI? When it comes to ecommerce, the answer is a resounding “yes.”

eCommerce 271

eCommerce Multi-channel Multichannel Channel 271

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. A language translation platform should prioritize security.

Retail 286

Retail Customer Experience Customer Retention Technology 286

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Real-time visibility — including tracking shipments, inventory levels and production processes — was imperative for businesses to maintain efficient operations and make informed decisions.

Supplies 237

Supplies Shipping Costs Small Business Retail Recommendation 237

Wiser

MAY 22, 2018

Repricing in online retail is more than a requirement because the market is constantly in flux. Before an online retailer can pick the best way to reprice their products , there are a number of questions they need to ask themselves to make the best decision. Do I Want to Enforce Price Parity Across Channels? .

Online Retail 68

Online Retail Retail Supplies Channel 68

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

Multi-channel 237

Multi-channel Payment Services Consumer Automotive 237

365 Retail

MAY 25, 2022

Wunderkind, the leading performance marketing engine that powers personalisation at scale for online brands and retailers, has scaled its operations in Europe with the opening of its Dutch HQ in Amsterdam. Already established in the U.S.

Online Retail 117

Online Retail Channel Operations Games 117

Algopix

NOVEMBER 8, 2023

These retail behemoths have revolutionized the way we shop and have become synonymous with online retail. A Brief History Amazon Amazon was founded in 1994 by Jeff Bezos as an online bookstore, and it quickly evolved into a global online retail giant. Try now for free. appeared first on | Algopix.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

Wiser

MARCH 4, 2024

Understanding the Phases of Retail Maturity Identifying the precise phase of maturity for a brand or retailer is crucial in the competitive landscape of the retail industry. Analytics & Data Integration: Elevate decision-making and operational efficiency by seamlessly integrating data analytics tools and strategies.

Retail 78

Retail Operations Management Technology 78

Retail TouchPoints

JANUARY 27, 2021

However, a question mark still hangs over where they spent their money, as research showed that since the beginning of the pandemic, 49% of shoppers have been purchasing more online. And in the ecommerce world, that can only mean one thing: online retail giants such as Amazon continue to dominate the market.

Retail 279

Retail Social Media Channel Multichannel 279

PFS

MAY 21, 2019

Due to affordable short-term leases and advances in technology, the concept of pop-up facilities in retail is now presenting brands with an agile alternative to traditional commerce operations. Pop-up distribution centres can be set up anywhere and help online retailers get their products closer to the customer.

Operations 74

Operations Fulfillment eCommerce Order Fulfillment 74

Retail TouchPoints

JULY 12, 2021

department store chain and British online retailer aim to “redefine the traditional retail/wholesale model.”. since 2012 when it became the first retailer to bring the brand to the U.S. The retailer will also become the only brick-and-mortar presence for Topshop and Topman worldwide.

Multi-channel 255

Multi-channel Multichannel Department Stores Fashion 255

retailnext

MARCH 10, 2020

Instead, take the time to assess your existing customer base and target market and determine the most effective channels for marketing your business. Keep these ideal customers in mind as you read through the remainder of these marketing channels. SEO (Organic Search). Organic vs Paid Social Media.

Channel 64

Channel Small Business Retail Social Media Marketing 64

ChannelSale

JUNE 13, 2018

While the first day of the event was centric to Amazon with ‘Amazon & Me Workshop’ among others, the second day was more about the operation ends of running a successful business. It included sessions that discussed strategies for top executives, fulfillment, operations and customer service, marketing, and omnichannel leadership.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail TouchPoints

MARCH 31, 2022

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input during the purchase journey. Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations.

Marketing 272

Marketing Online Retail Information Consumer 272

Retail TouchPoints

JANUARY 20, 2023

Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. digital advertising channel after paid search and paid social campaigns. Currently, Amazon dominates the space with almost 78% of retail media ad revenue in 2021, trailed by Walmart at a significantly lower rate of 5.4%.

Retail 263

Retail Sporting Goods eCommerce Platforms Supplies 263

Optimizely

MAY 15, 2018

In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak. Is it More than Buzz?

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Korona

NOVEMBER 10, 2022

You can also leverage reviews and content from review-centric channels like Quora, Facebook, and TikTok. A steady cash flow mitigates the impact of inflation because your business can continue to operate without interruption. There are several ways to improve cash flow as a retail business. Boost Your Income Streams.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Retail TouchPoints

MARCH 5, 2021

Growth capital investor Insight Partners will make a $500 million minority equity investment in Saks in a deal that values the online retailer at $2 billion. The 40-store Saks Fifth Avenue chain will continue operating as an entity called SFA that will remain wholly owned by HBC.

eCommerce 218

eCommerce Omnichannel Fulfillment Online Retail 218

Wiser

MAY 30, 2018

No matter what channels a retailer sells on, their pricing is one facet of the selling experience that can’t be stagnant. Price optimization on elastic and inelastic products can operate quite differently, so keeping track of how price changes impact sales is the best way to determine future pricing strategy on those items. .

Shipping Costs 74

Shipping Costs Online Retail Retail Comparison Shopping 74

Retail TouchPoints

OCTOBER 14, 2020

Many companies have seemingly been flying blind the past several months, attempting to weather the fallout from our COVID-19 new normal and pivot their operations in response to our anticipated next normal. For retailers and brands, this situation is systematically changing how their industry operates.

Fulfillment 212

Fulfillment Supplies Omnichannel Operations 212

Retail TouchPoints

JUNE 12, 2020

It’s no surprise that we’ll continue to see e-Commerce brands appearing on Google Shopping as an additional channel. Google Shopping is viewed as an advertising platform as far as digital marketers are concerned, but it operates as an online marketplace for consumers.

eCommerce 229

eCommerce Operations Consumer Channel 229

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps.

Shipping Costs 235

Shipping Costs Retail Omnichannel Supplies 235

Steve Dennis

FEBRUARY 1, 2021

is planning to split its online and brick-and-mortar operations into two companies, and then take Saks.com public, immediately strikes me as one of the dumbest strategic decisions I have heard in a long, long time. The reports that Hudson’s Bay Co. The lines are blurring. Digital drives brick and mortar and vice versa.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

RTP blog

DECEMBER 16, 2019

Brands are facing more complexity than ever with the growing needs of customers and the multiplying number of sales channels. Clearly, online channels are no longer just a nice-to-have — they’re a necessity in our always-on world. In APAC, e-Commerce sales have tripled from $600 Billion USD in 2014 to $1.8 trillion in 2018.

Customer Experience 195

Customer Experience Customer eCommerce Retail 195

BigCommerce

APRIL 26, 2018

These issues are insightful not just for those who sell on Amazon , but for all ecommerce retailers working at scaling up their operations – as many of the difficulties discussed are relatable (albeit on different scales.). Channel expansion and high-growth pains. The risks of international operations. Get the book Inc.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

NOVEMBER 10, 2023

The kinds of media products a retailer can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”

Retail 268

Retail Social Media Multi-channel Channel 268

ESW

JULY 6, 2023

So now is the time for brands to evaluate and optimise operations to ensure a strong finish to the year. But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. And to be sure, the effect is far-reaching.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

SellBrite

SEPTEMBER 3, 2019

The post Selling on eBay: A Beginner’s Guide for Online Retailers appeared first on Sellbrite. Don’t be afraid to try your own tests to determine what makes your own listings most effective when selling on eBay.

Online Retail 94

Online Retail Shipping Costs Payment Services Shipping 94

365 Retail

NOVEMBER 2, 2023

AliExpress, the international online retail platform operated by Alibaba Group’s international arm, is set to initiate its 11.11 The ‘Super Deal’ channel will feature over 10,000 products with reductions ranging from 20 to 50%. Global Shopping Festival. Discounts during the 11.11

eCommerce 109

eCommerce Events Shipping Presentation 109

Retail TouchPoints

FEBRUARY 14, 2023

We’re seeing versions of the same phenomenon play out in insurance, wealth management, media and entertainment, retail and every other industry. As digital channels have matured and technology has improved, the functional aspects of mobile apps and websites have all reached a comparable level of reliability and usability.

Customer 199

Customer Banking Customer Experience Social Media 199

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations. Personalization Powered by AI: Artificial intelligence (AI) is revolutionizing the way retailers understand and cater to individual customer needs.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JANUARY 24, 2022

The best retailers already understand the need for stability — 91% of retail leaders, defined as the companies with the highest growth and confidence in their operations, say that improving the overall workforce experience will be a high priority in 2022. You can put branded product in different places,” said Sides.

Retail 247

Retail X-cart Omnichannel Supplies 247

Retail TouchPoints

AUGUST 31, 2021

The mission of a “smart store” (specifically those driven by AI) is to enhance existing store performance by leveraging machine learning to better understand customer behaviors and improve engagement channels with them. Analyzing data from an operational dashboard. A Cashierless Experience.

Improvements 194

Improvements Online Retail Operations Technology 194

365 Retail

APRIL 2, 2024

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

365 Retail

OCTOBER 5, 2023

The company, whose technology enables online retailers to access and complete frictionless, end-to-end fulfilment operations, is on the cusp of introducing a comprehensive returns policy, personalised courier notifications and the promise of personalised inserts in packages to its already considerable roster.

Merchant Services 57

Merchant Services Shipping Costs Fulfillment Operations 57

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar.

Shipping Costs 222

Shipping Costs Retail Fulfillment Channel 222