Retail TouchPoints

MARCH 14, 2023

The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. When you’ve left returns to a policy like 30, 60 or 90 days , and you’re leaving it to the consumer to send it back, you have a slow back.

Shipping Costs 218

Shipping Costs Retail Fulfillment Channel 218

Algopix

DECEMBER 19, 2023

In the dynamic and ever-evolving landscape of e-commerce, Amazon Seller Central stands as a formidable hub, providing online retailers with a robust platform to connect with a diverse and expansive customer base. Proactive risk management ensures sellers navigate challenges and maintain a resilient online business.

eCommerce 109

eCommerce PPC Multichannel Merchant Services 109

ESW

SEPTEMBER 16, 2019

For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store. Business is a balancing act.

Shipping Costs 68

Shipping Costs eCommerce Payment Services Information 68

Wiser

DECEMBER 6, 2018

The rise of eCommerce is also behind the prevalence of multi-channel shoppers: folks who buy from both online and in-store channels. . In fact, it’s a challenge to find someone who only shops from one channel. Multi-channel shopping is the name of the game today. . In-store Sales Still Beat Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

Korona

NOVEMBER 10, 2022

Improve the efficiency of your return policy. Most customers agree that returning items is the worst part of shopping online. By creating a more favorable return experience, you’ll differentiate yourself from retailers who don’t and gain loyal customers. If possible, offer a generous return window.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

365 Retail

NOVEMBER 2, 2023

AliExpress, the international online retail platform operated by Alibaba Group’s international arm, is set to initiate its 11.11 The ‘Super Deal’ channel will feature over 10,000 products with reductions ranging from 20 to 50%. Global Shopping Festival. Discounts during the 11.11

eCommerce 109

eCommerce Events Shipping Presentation 109

ChannelAdvisor

MARCH 4, 2021

In the modern e-commerce environment, brand image and identity are everything — particularly if you distribute through online retailers. There is a preconceived notion that retail teams can do little about their brand’s image if their products are sold through third-party channels. However, this assumption is not true.

eCommerce 105

eCommerce Improvements Online Retail Social Media 105

SellBrite

SEPTEMBER 3, 2019

Aim to make your shipping policy as attractive as possible, whether that’s offering two-day shipping or free returns. In the world of Amazon Prime, convenient shipping is an expectation of online buyers that you must deliver on to stay profitable. Once you’ve set your price, you’ll need to set up shipping options for your product.

Online Retail 94

Online Retail Shipping Costs Payment Services Shipping 94

Retail TouchPoints

AUGUST 5, 2022

Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Similarly, returns abuse can happen when fraudsters return stolen merchandise or exploit promotions and returns policies for personal gain. Companies are spending significant sums to fight fraud.

Merchant Services 245

Merchant Services Shipping Costs Payments Payment Services 245

Korona

JULY 2, 2021

If the customer’s product doesn’t match the customer’s expectations, is there a return policy that makes it easy to swap the product or have a full refund? With the retail world and consumer demand evolving, technological enhancements have made shopping online easier and safer for both the consumer and vendor.

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

Whisbi

DECEMBER 21, 2015

Every online retail business should track their key Christmas ecommerce metrics. The Christmas holiday season is a challenging, but profitable time for online retail. The business has to plan their return policy very well and additional payment options. Key Christmas ecommerce metrics: how to measure success?

Online Retail 40

Online Retail eCommerce Retail Payments 40

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Wiser

OCTOBER 27, 2020

Any brand or manufacturer’s understanding of the online retail landscape would be incomplete without knowing how dropshipping impacts their pricing strategies. Dropshipping is a strategy where a retailer owns all the usual parts of the process for a specific brand but doesn’t actually stock the inventory for that brand.

Shipping Costs 78

Shipping Costs Fulfillment Online Retail Channel 78

RetailMinded

JULY 17, 2020

What couldn’t be any more apparent is COVID-19 has caused a significant shift towards eCommerce that may linger, well after social distancing policies are lifted. However, these consumer shopping behaviors vary from shopper to shopper and even between retail segments. Consumable Retail Goods See an eCommerce Surge.

Beauty and Health 108

Beauty and Health eCommerce Jewelry Consumer Electronics 108

Omnisend

JUNE 2, 2020

Returns policy +. While customers are comfortable shopping online with well-known retailers, a lack of consumer confidence can creep in when it comes to newer, or smaller, online retailers. While it is a good practice for all, lesser-known retailers should look to follow PCI compliance guidelines.

Shipping Costs 128

Shipping Costs Shopping Carts Shipping Jewelry 128

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

From curated product suggestions to personalized marketing messages, retailers are leveraging AI to strengthen their connection with consumers. Omnichannel Integration: The lines between physical and online retail continue to blur as omnichannel strategies take center stage.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

OrderDynamics

APRIL 18, 2019

But when it comes to omnichannel, are retailers in Germany and Austria keeping up with the rest of the world? The OrderDynamics Omni-2000 research looked at over 2000 global retail websites to discover the shopper’s view of retail omni-channel offerings. Is Omni-channel in Germany / Austria – a Glass Half Full?

Omnichannel 59

Omnichannel Definition Merchant Services Channel 59

RTP blog

APRIL 27, 2018

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

Omnichannel 150

Omnichannel Retail Toys Technology 150

SellBrite

FEBRUARY 4, 2021

Multichannel distribution means taking that foundation and expanding it to new buyers on different channels. Our research shows that online sellers on 3+ channels see significantly higher revenue than single-channel sellers. NovelTea Tins distributes its products via multiple ecommerce and physical channels.

Multichannel 152

Multichannel Payment Services Merchant Services Shipping Costs 152

365 Retail

OCTOBER 5, 2023

The company, whose technology enables online retailers to access and complete frictionless, end-to-end fulfilment operations, is on the cusp of introducing a comprehensive returns policy, personalised courier notifications and the promise of personalised inserts in packages to its already considerable roster.

Merchant Services 57

Merchant Services Shipping Costs Fulfillment Operations 57

Frooition

OCTOBER 12, 2020

Implement a single inventory view for all channels. Create generous return policies. For example, retailers will need to learn to quickly parse out inventory and assign it to the correct locations, update all selling channel listings, and accurately track inventory across new fulfillment centers. Reward loyal customers.

Omnichannel 52

Omnichannel Management Fulfillment Channel 52

ESW

JULY 10, 2023

A DTC ecommerce channel is one of the fastest and most efficient ways for brands and retailers to break into new markets. Online retailers can speed up the returns process by having in-country returns hubs. Processing refunds quickly is not just advantageous for customers — it benefits brands, too.

Merchant Services 140

Merchant Services eCommerce Shipping Costs Shipping 140

ESW

FEBRUARY 1, 2024

Income and Internet Access More than knowing basic demographics, brands with ecommerce channels also need to understand a market’s spending power. Online Retailers Must Prioritise Security Data security is top of mind for German shoppers. The population is digitally savvy and has the disposable income to make online purchases.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020.

Merchant Services 162

Merchant Services Retail POS Presentation 162

ChannelAdvisor

APRIL 19, 2021

Seventy-three percent of consumers use multiple channels during their shopping journey. To maximize visibility, it makes sense for your brand to be represented on many of them, including online retail channels. Your retailers will thank you for evenly enforcing your distribution policy.

eCommerce 92

eCommerce Retail Presentation Webinar 92

SellBrite

DECEMBER 4, 2019

Nearly 93% of the products available on Walmart.com are part of Walmart Marketplace, which allows third-party sellers to sell items on the retail giant’s website and reach millions of customers worldwide. Walmart’s Auto Cancellation Policy. Offer a More Lenient Return Policy. You could lose a customer.

Shipping Costs 105

Shipping Costs eCommerce Shipping Small Business Retail 105

RTP blog

JUNE 23, 2017

With the growing shift of sales to e-Commerce across all categories including grocery, the need for retailers to adjust their pricing on a more frequent basis has never been greater. But what about the brick-and-mortar retailer? This can be done for every item in every store in a matter of minutes.

eCommerce 199

eCommerce Games Electronics Technology 199

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Delivery and Return Policies Will Become a Key Service Differentiator.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

BigCommerce

APRIL 6, 2018

Ecommerce PCI compliance is important whether you run a single brick-and-mortar retail location or you are a large organization selling goods across multiple stores and ecommerce sites, anywhere that your credit card merchant account has been connected and integrated requires attention. Ecommerce PCI Compliance on Open Source Platforms.

Merchant Services 419

Merchant Services Payment Services Payments Document 419

PFS

NOVEMBER 28, 2019

Instead, online retailers must use a blended approach which ensures a quick transfer over to a live agent, should the customer require additional attention. These processes enable the fast return of goods, minimising the time that items spend in the return channel.

Online Retail 59

Online Retail Fulfillment Technology Supplies 59

ChannelAdvisor

APRIL 19, 2021

Seventy-three percent of consumers use multiple channels during their shopping journey. To maximize visibility, it makes sense for your brand to be represented on many of them, including online retail channels. Your retailers will thank you for evenly enforcing your distribution policy.

eCommerce 83

eCommerce Retail Presentation Webinar 83

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Sign up for our weekly newsletter.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

RTP blog

DECEMBER 10, 2018

of login attempts made to online retailers’ web sites are hackers using stolen data — the highest percentage of any industry. of user emails, demonstrates that retailers struggle to keep pace with evolving threats. In fact, 80% to 90%. Widespread coverage of major data breaches, including Amazon’s recent exposure.

Payment Services 150

Payment Services Customer eCommerce Multi-channel 150

RetailMinded

AUGUST 25, 2023

With the support of digital strategy consulting , you can optimize different channels effectively and achieve substantial growth. It allows you to communicate directly with your customers, offer them exclusive deals, and update them on new product lines or changes in policies.

Improvements 52

Improvements Social Media SEO Customer Retention 52

ChannelAdvisor

NOVEMBER 21, 2022

Engage with your buyers regularly and stay in tune with customer sentiment by: Strengthening your return policies. Staying active on social media (especially in the channels where your target demographic interacts most). No one likes a drab online experience. Proactively monitoring reviews. Prices and promotions.

eCommerce 98

eCommerce Shipping Costs Fulfillment Social Media 98

ESW

JANUARY 16, 2024

The flood of post-holiday returns is a perennial headache for brands and retailers. But returns also present opportunities for online retailers and brands. Brands and retailers should, of course, focus on reducing returns. The average return rate during non-peak seasons is a little over 16%.

Gifts 78

Gifts Consumer Electronics Clothing Information 78

Algopix

APRIL 22, 2021

It created a policy shift that is resonating throughout the entire ecommerce industry. Online retailers should expect the same response to the new SFP mandates. Third-party sellers have been asked to make a choice: Either comply with Amazon’s new policies or get pushed out of the SFP program.

Shipping Costs 78

Shipping Costs Merchant Services Order Fulfillment Fulfillment 78