article thumbnail

Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

The best practices employed by the “leading-edge” and “innovative” brands quickly became the standards for every company to compete against. The highest-ranking company implemented 85% of designated best practices, a significant increase from the highest score ( 72% ) in 2021.

article thumbnail

It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

Retail TouchPoints

The last three years have been a whirlwind for retailers and CPG companies. At the same time, the Federal Reserve continues to raise interest rates in an effort to cool inflation, making it more expensive for companies to borrow and expand. To address those gaps, leaders must evaluate where and how they want to invest.

Retail 266
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Predictions for the Future of Omnichannel 

Retail TouchPoints

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Digital was undoubtedly a big source of growth for the retailer respondents: Company website revenues increased somewhat or significantly for 70%.

article thumbnail

Walmart Acquires Robotics Company to Boost Next-Gen Fulfillment Capabilities

Retail TouchPoints

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. in a blog post.

article thumbnail

Chico’s Forms Partnership to Speed Development of Technological Innovation

Retail TouchPoints

Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company. In return, fabric will tap Chico’s expertise as an omnichannel boutique retailer to drive its own development and innovations. “We

article thumbnail

Ikea Plans $2.2 Billion Investment to Advance Omnichannel Presence

Retail TouchPoints

omnichannel growth strategy over the next three years — the largest investment the retailer has made in nearly four decades of operating in the country. Ikea will invest more than $2.2 billion in its U.S. Ikea is seeking to get closer to its shoppers, both physically and digitally. The new facilities build on the other U.S.

article thumbnail

Productsup Raises $70M to Help Online Sellers Manage Their Omnichannel Presence

Retail TouchPoints

Productsup works with more than 900 global brands, retailers, marketplaces and service providers to help online sellers gain control over their omnichannel presence. This latest funding round was led by European technology growth capital firm Bregal Milestone with participation from Productsup’s existing investor Nordwind Capital.