RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

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365 Retail

NOVEMBER 1, 2021

It will feature an exhibition area, high-level conference sessions live-streamed on the MAPIC digital platform and numerous networking opportunities. This year Etam will transform its stand into a real omnichannel pop-up store where participants will be able to enjoy a conventional shopping experience. Pay using a mobile checkout.

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Omnichannel Toys Customer Experience Technology 52

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Seamless Customer Experience Wins. There’s no one correct approach to creating great experiences for your customers. It’s unique to your customer.”

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Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. We are riding an “experience business” wave. How do you tread that line?

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Customer Experience Technology Social Media Demo 140

GetElastic

AUGUST 2, 2017

Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. When customers can interact with products in a more meaningful, more personalized way, sales improve dramatically.

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eCommerce Technology eCommerce Technology eCommerce Platforms 121

GetElastic

FEBRUARY 8, 2019

An added benefit of these meetings is that they don’t overlap with the conference agenda sessions. . Get Elastic combed through this year’s schedule to recommend where retailers and brands need to focus their attention. But remember, the future of retail revolves around how well you deliver customer experiences.

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Technology Presentation Events Consumer 140

Sailthru

SEPTEMBER 13, 2017

It’s easy for a marketer to walk into an industry conference and hear all about how other brands are planning to personalize. Where should marketers already personalizing further advance strategies beyond recommendations? What experiences are their customers having with other brands, and with their direct competitors?

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Retail Shopping Carts Mobile Recommendation 60

Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. On social media, members of the Olivela team share tips for surviving work-from-home life.

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Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. On social media, members of the Olivela team share tips for surviving work-from-home life.

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Consumer Beauty and Health Social Media eCommerce 130

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Welcome to the world of adaptive commerce experiences. Imagine you’re on vacation there. Your phone becomes your room key.

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eCommerce Platforms eCommerce Customer Experience Improvements 103

Retail TouchPoints

OCTOBER 19, 2020

The method has been a focal point of retailers for many years but it yields a more generalized customer experience, resulting in missed customer engagement opportunities. By adding artificial intelligence (AI) and machine learning (ML), you can diversify your customer experience through 1:1 personalization.

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Customer Experience Customer Events Recommendation 163

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Blue Acorn

MARCH 4, 2019

The opening remarks of the ShopTalk Day 1 Keynote set the stage for the rest of the conference: the systems and strategies that today’s retailers and brands are implementing are designed to connect people and personalize interactions and experiences. Ramsey joined Macy’s last year with the goal of reinventing the customer experience.

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Presentation Mobile Social Media Clothing 40

Retail TouchPoints

JUNE 23, 2020

Voice commerce, a subset of conversational commerce, allows customers to purchase products and services. using a combination of mobile devices, smart home devices and voice commands. While this number doesn’t sound impressive, “what I always point out to people is [that] mobile only accounts for 3% of retail sales right now.

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eCommerce Customer SEO Mobile 278

BigCommerce

JULY 9, 2018

The platform was expensive, resource-heavy to maintain, and took an incredible amount of customization and time to provide the type of exceptional customer experience Skullcandy was committed to providing shoppers. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

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BigCommerce Games eCommerce Mobile 158

Retail TouchPoints

AUGUST 11, 2022

“We opened our first store in 2016, so physical retail has always been part of the strategy for our brand to grow,” explained Sheriff during a session at the Retail Innovation Conference & Expo. We have a customer insights function at Parachute that spends a lot of time going through qualitative and quantitative data,” Sheriff said.

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Omnichannel Social Media Arts Channel 249

MagentoBrain

MAY 9, 2023

Additionally, PrestaShop offers a range of modules and add-ons that can be used to extend the platform's email marketing and automation capabilities, such as abandoned cart reminders and personalized email recommendations. However, there may be costs associated with hosting, development, and customization of the platform.

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eCommerce Platforms eCommerce Magento Payment Services 52

eCommerce Training Academy

MAY 20, 2017

In case you want to attend upcoming eCommerce events, make sure to check out my list of eCommerce Conferences in 2017. In order to achieve long-term success in eCommerce and be able to meet customer expectations both online and offline, you’ll need to turn vendors into partners. Book Recommendation at eTail Canada.

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Events Books Social Media Accessories 48

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. It’s a cloud-based SaaS solution that powers multichannel customer relationship management via an intuitive system. It doesn’t stop there though.

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Social Media Management Multi-channel Mobile 129

Retail TouchPoints

SEPTEMBER 28, 2023

For example, at the recent Amazon Accelerate conference , Avinash Ravi, Director for Selling Partner Recruitment and Success at Amazon, highlighted new tools that help Amazon sellers identify the best-performing search terms for their advertising. There are a lot of reasons for that.

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Beauty and Health Consumer Social Media Channel 234

BigCommerce

FEBRUARY 27, 2018

Traditionally , word of mouth marketing was spread from one person to another based on recommendation. In today’s hyper-connected world, a single recommendation can have far greater impact – leading to word of mouth marketing (WOMM) or word of mouth advertising strategies to capitalize on the opportunity. Creating a buzz.

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Social Media Marketing Payment Services Reference 410