Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Brent Biddulph is Managing Director, Retail and CPG at Cloudera. Data As A Service.

Retail 181

Retail Consumer Goods Omnichannel Mobile 181

Retail TouchPoints

JUNE 26, 2023

“The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Kogan, Chief Growth and Experience Officer at Vintage Wine Estates in an interview with Retail TouchPoints.

Food and Beverages 240

Food and Beverages eCommerce Fashion Information 240

Retail TouchPoints

DECEMBER 27, 2021

With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? ESG analysis could indicate that management is focused on long-term competitive market advantages that also may help it meet future bondholder obligations.

Retail 340

Retail Supplies Customer Loyalty Fashion 340

Optimizely

FEBRUARY 22, 2018

Day one of eTail West focuses on omnichannel and unified commerce; day two focuses on digital and omnichannel success ; and on day three, tech, AI, mobile and immersive media is the theme. Carrie Knipfer, Senior Email Marketing Manager, Avery Products. Rima Huq, eCommerce Product Manager, Crate and Barrel.

Omnichannel 186

Omnichannel Mobile Shipping Costs eCommerce 186

GetElastic

NOVEMBER 8, 2022

It instead reimagines business through an omnichannel-first lens. In everything from commercial decisions and processes to talent and human capital management and data, on-the-margin tweaks to the existing operating margin do not create winners. Our take: From TikTok to live commerce to Web3, consumer preferences ebb and flow.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78

Retail TouchPoints

MAY 14, 2021

Martin Christopher, Professor at Cranfield School of Management, famously said, “Individual businesses no longer compete as standalone entities, but rather as supply chains. However, the best scenario planning strategy cannot be easily achieved when the underlying processes are not designed for managing events.

Supplies 145

Supplies Events POS Operations 145

Retail TouchPoints

JULY 19, 2023

In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even said they want to leave the industry entirely. According to a 2022 analysis , the turnover rate for hourly in-store retail positions is 75.8%. Beyond the time efficiencies, automation also helps to reduce human error.

Technology 163

Technology Mobile Customer Experience Consumer Goods 163

Kissmetrics

SEPTEMBER 14, 2020

Furthermore, you need to consider who’s going to manage the software. While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Retail TouchPoints

JULY 11, 2023

“Business insights that worked in a home market might not apply to the same extent in the new market, so there are likely tweaks or adaptations required to make the concept or product resonate,” said Hunter Williams, Partner in the Retail and Consumer Goods Practice at Oliver Wyman in an interview with Retail TouchPoints.

Fulfillment 226

Fulfillment Consumer Consumer Goods Download 226

Retail TouchPoints

SEPTEMBER 29, 2020

Brands often overlook marketplaces due to concerns over losing control of their messaging, pricing and customer interactions, but this can be a costly mistake, said Cathy Hinek, Manager, Marketplaces Client Services, ChannelAdvisor during a session titled: Inside the Digital Mall: How Brands Can Bolster Their Marketing Strategy.

Webinar 246

Webinar Payment Services Shipping Costs Retail 246

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice.

Electronics 223

Electronics Toys Small Business Retail Sporting Goods 223

Retail TouchPoints

AUGUST 14, 2020

Retailer priorities have shifted slightly since the last State of Marketing report, according to panelist Megan Hostetler, a Salesforce Product Marketing Manager focused on Retail and Consumer Goods. Many marketers are looking to add significantly to their technology stack and their ability to manage and analyze data.

Webinar 243

Webinar Consumer Payments Marketing 243

ESW

SEPTEMBER 7, 2020

PepsiCo Isn’t the Only Consumer Goods Brand Selling Direct PepsiCo may have caught the headlines, but they aren’t alone. Several major consumer goods brands have started selling direct to consumers, says Food Dive Senior Editor and Reporter Christopher Doering.

Food and Beverages 78

Food and Beverages Consumer Goods Consumer Channel 78

GetElastic

APRIL 14, 2022

We’ve helped companies ranging from retail, manufacturing, professional services, consumer goods, healthcare, and hospitality spaces realize their eCommerce goals and bring their brands to life including: Pella Windows and Doors came to Elastic Path with a need to develop an online revenue stream to continually evolve their business.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

Retail TouchPoints

JUNE 17, 2021

Forecasting in situations with rich historical data continues to be a top-performing use case for AI in retail, as we’ve seen stronger adoption in the grocery and fast-moving consumer goods spaces. But combining both of these approaches poses a next-level opportunity for managing data scarcity.

Retail 145

Retail Fashion Events Consumer 145

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce.

POS 259

POS Omnichannel Webinar Point of Sale 259

Korona

MARCH 23, 2022

While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase. Omnichannel Retail Trends . Integrate your brick-and-mortar and eCommerce inventory counts to an omnichannel order management model.

Payment Services 52

Payment Services POS Retail Social Media 52

Retail TouchPoints

AUGUST 27, 2020

For retailers, the implications go well beyond the accelerated growth of e-Commerce that has been a hallmark of 2020.

eCommerce 219

eCommerce Retail Consumer Presentation 219

OrderDynamics

DECEMBER 27, 2017

Consumers are taking advantage of friction-free processes and technology to search for, buy, and attain consumer goods more easily than ever. But this easing of the product acquisition process for the consumer also brings new challenges for retailers.

Payment Services 50

Payment Services Payments Shipping Costs Fulfillment 50

OrderDynamics

JANUARY 9, 2019

En el circuito de relatores, Shelley Bransten de Microsoft, CVP Global Retail y Consumer Goods presentará “ Delivering on the promise of Intelligent Retail ” – Cumpliendo con la promesa de Retail Inteligente. (Mostrando Retail como un Servicio RAAS – Retail As A Service ). Pero, podemos hablar de negocios en el show.

BigCommerce 50

BigCommerce eCommerce POS Retail 50

Retail TouchPoints

FEBRUARY 11, 2022

Most retailers aren’t going to be able to beat Amazon in terms of price and convenience, so they should instead focus on finding reasons for consumers to shop with them that Amazon can’t match. Amazon] did what Walmart did in the 1990s,” said Brian Kilcourse, Managing Partner at RSR Research in an interview with Retail TouchPoints.

Customer 230

Customer Sporting Goods Consumer Consumer Goods 230

Ecommerce Platforms

APRIL 28, 2018

49% of B2B buyers prefer using consumer websites for work-related purchases and expect to be given the same array of omnichannel buying options they have as consumers. 26% of marketers make extensive use of marketing software to manage lead generation, 36% make limited use of marketing software for it. Marketo,2016).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

RETAIL MANAGEMENT SOFTWARE

APRIL 12, 2022

ERP is a suite of customizable applications that enables retailers to integrate and manage all major operations smoothly, including handling multi-location stores, frequently moving stocks, pricing changes, discount offers on products, and much more. Employee management. ERP software also allows retailers to manage human resources.

eCommerce 89

eCommerce Retail POS Multi-channel 89

ROI Revolution

DECEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Additionally, 60% of consumer goods brands had to cancel promotions due to supply chain issues caused by the pandemic.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

AUGUST 5, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Additionally, 60% of consumer goods brands had to cancel promotions due to supply chain issues caused by the pandemic.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Additionally, 60% of consumer goods brands had to cancel promotions due to supply chain issues caused by the pandemic.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Additionally, 60% of consumer goods brands had to cancel promotions due to supply chain issues caused by the pandemic.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Additionally, 60% of consumer goods brands had to cancel promotions due to supply chain issues caused by the pandemic.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. For comparison, in 2019, ecommerce sales made up just 11.1% of all retail sales. Bloomberg ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78