Retail TouchPoints

JANUARY 10, 2024

Retailer Unveils Search Powered by Generative AI Walmart announced the drone delivery expansion at the Consumer Electronics Show (CES) in Las Vegas, where Walmart President and CEO Doug McMillon delivered a keynote address.

Consumer Electronics 216

Consumer Electronics Shopping Carts Electronics Technology 216

Retail TouchPoints

OCTOBER 5, 2023

Today, thanks to the creativity of chains like Target, Costco, Publix, Whole Foods, Wegmans, Trader Joe’s and Walmart, consumers no longer see private-label products as inferior copycats. While it is good news that consumers are engaging with store brands, they might be buying them because they have to, not because they want to.

Retail 227

Retail Specialty Retailers Multi-channel Consumer Electronics 227

Salsify

APRIL 26, 2018

Nowhere does the omnichannel shopping experience stretch between in-store and digital more than with consumer electronics. The journey is uncertain, often changing with each consumer, their need and location. One thing’s for sure: Consumers do their research.

Electronics 60

Electronics Consumer Consumer Electronics Omnichannel 60

Retail TouchPoints

MAY 27, 2022

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing machine or dryer — but it’s essential. for associates at several large consumer electronics retailers.

Electronics 259

Electronics Consumer Electronics Games Point of Sale 259

Algopix

APRIL 14, 2024

In the fast-paced world of eCommerce, where trends evolve overnight and consumer behavior shifts at the drop of a hat, the role of marketing leaders is more crucial than ever. Her strategic insights help businesses to innovate and thrive in the digital era, focusing on integrating new technologies to enhance consumer experiences.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

ESW

AUGUST 6, 2023

So brands that include online stores in their channel mix are well positioned to make decisions based on market and consumer behaviour. While these trends bode well for some industries, like apparel, other segments, like consumer electronics, should brace for sales uncertainty. Apparel Sales Up, Electronics Sales Down?

Consumer Electronics 78

Consumer Electronics Electronics Retail Apparel 78

Retail TouchPoints

APRIL 29, 2021

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In According to the company, this at-home experience is achieved through proprietary technology and data science tools that manage inventory, routing and staffing.

Telecommunications 174

Telecommunications Consumer Electronics Electronics Technology 174

Retail TouchPoints

AUGUST 7, 2020

All of this work has resulted in the development of core practices, like social distancing and occupancy monitoring, to aid retailers and shopping center operations managers as they reopen, rebuild consumer confidence and look to answer the question on everyone’s mind — “When will consumer confidence return to normalcy?”. Though U.S.

Retail 261

Retail Consumer Electronics Operations Consumer 261

ESW

JANUARY 16, 2024

Retail Returns Statistics To better deal with the January returns surge, it is essential to understand what consumers are returning and why. Not only are more items purchased, but consumers may be more likely to return items they themselves did not pick out. Returns by category Some retail categories see more returns than others.

Gifts 78

Gifts Consumer Electronics Clothing Information 78

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Groove

SEPTEMBER 5, 2023

It builds a connection with visitors that converts them into repeat customers with higher customer lifetime values (CLTV). In a world where consumers have too many options and too little time, how a brand presents itself matters - a lot. It's often the first thing people see, and it sticks in their minds.

eCommerce 195

eCommerce Social Media Arts Consumer Electronics 195

Sailthru

SEPTEMBER 17, 2019

And Sound of Music, a small chain of stereo equipment stores in Minnesota, rebranded as Best Buy and expanded its offerings to include all consumer electronics. Availability and promotions vary, and Best Buy’s website is localized to consumers’ nearest (or preferred) store. Nintendo debuted Mario Bros.

Electronics 60

Electronics Consumer Electronics Retail Omnichannel 60

Sailthru

JANUARY 23, 2020

While smartphones weren’t yet making up the majority of ecommerce traffic, they were slowly but surely proliferating every aspect of the customer experience. Last year, Boston Consulting Group and Google found that consumers are 110% more likely to add additional items to their baskets when a shopping experience is highly personalized.

Consumer Electronics 88

Consumer Electronics Clothing Mobile Social Media 88

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes Do you avoid promotions for Boxing Day because you think consumers have had enough of the sales between Black Friday to Christmas? Choose the right products Clothes and shoes are the go-to shopping option for many consumers on Boxing Day. If so, think again! Image via Milled 8.

Marketing 88

Marketing Social Media Events Clothing 88

Forrester eCommerce

JANUARY 13, 2020

Ai, Privacy and Transparency Dominate The Marketing Discussion At CES 2020 Rather than trolling the floor of the more than 4,400 exhibits at this years’ Consumer Electronics Show (CES) looking for the technology of the future, Jay Pattisall tried something different – listening to the conversations of marketers and agency executives for hot issues.

Consumer Electronics 44

Consumer Electronics Marketing Electronics Technology 44

Onilab User Guides

JANUARY 25, 2019

Vizio is a consumer electronics company with a stunning website, 100% adjusted for the upcoming holidays. Being one of the largest and most popular consumer electronics companies in the USA, Vizio offers a great number of products and serves thousands of customers on a daily basis.

Magento 56

Magento Jewelry eCommerce Consumer Electronics 56

Wiser

MARCH 27, 2018

My weekend projects have taught me that in-aisle data collection is paramount to the improving the customer experience. Time and again we’ve seen that the in-aisle feedback varies significantly for our consumer electronics, CPG, and apparel clients, and we chalk it up to the in-store component making all the difference. .

Consumer Electronics 84

Consumer Electronics Electronics Customer Experience Apparel 84

Ecommerce Platforms

NOVEMBER 3, 2022

In fact, it's predicted that more than 50% of US consumers will participate in this shopping event. Needless to say, a poor-performing website will hinder the customer experience and could deter customers from buying. It’s the official start of the holiday shopping season and takes place the day after Thanksgiving.

eCommerce 104

eCommerce Social Media Multichannel Beauty and Health 104

Omnisend

NOVEMBER 12, 2021

Major shake-ups in the ecommerce industry have made it harder than ever to predict consumer trends. Jason Goldberg, the Chief Commerce Strategy Officer of worldwide marketing agency Publicis Group, has plenty of experience with this type of self-assessment. Today, a majority of consumer electronics are impacted by digital.

Channel 78

Channel eCommerce Shopify Consumer Electronics 78

Retail TouchPoints

JULY 8, 2021

An unintended, and likely under-planned-for, consequence for both retailers and their customers, however, is the erosion of the customer experience. According to Merkle’s 2021 Loyalty Barometer report , 81% of consumers want relationships with their favorite brands. Delivery: Fast delivery is a customer expectation.

Customer 264

Customer Shipping Costs Retail eCommerce 264

Retail TouchPoints

JUNE 3, 2022

Today’s landscape is vastly different because consumers demand a more curated experience wherever and whenever they shop. According to Accenture , social commerce is “the integration of social experiences and ecommerce transactions in a single path to purchase, enabled by a single platform.” Not anymore.

Social Media 261

Social Media Consumer Electronics Electronics Channel 261

AcquireConvert

JANUARY 12, 2021

The customer experience is everything with ecommerce and this also accounts for plenty of sleepless nights for merchants. At present, there is a special focus on consumer electronics, home, and outdoor sports products but the number of product categories is growing too. What can MyyShop do for you and your store?

Shipping Costs 36

Shipping Costs eCommerce Merchant Services Shopify 36

iVend

APRIL 22, 2024

Of all the consumer electronics, the favourite by a mile is the smartphone. In a survey of 10,045 consumers, 95% said their ‘most used electronic device’ was their smartphone, and sales account for half of the trillion dollars revenue in 2024. Showrooming – Shoppers usually start their electronics research online. .

POS 52

POS Electronics Consumer Electronics Mobile 52

lateshipment

NOVEMBER 13, 2020

For instance, health and beauty sales are projected to go up by 23%, consumer electronics by 20%, fashion by 19%, and home furnishings by 16%. This holiday season, health and beauty sales are projected to go up by 23%, consumer electronics by 20%, fashion by 19%, and home furnishings by 16%. Neglecting Mobile Experiences.

Home Furnishings 130

Home Furnishings Beauty and Health eCommerce Shipping Costs 130

Wiser

JUNE 14, 2018

Instead, in-store research depends on a small sample size picked to represent the customer experience across the fleet. Mobile mystery shopping has brought research into the 21 st century by making customers active participants. This also rings true for brand experience across different store formats.

Mobile 106

Mobile Consumer Electronics Merchant Services Customer Experience 106

BigCommerce

AUGUST 13, 2018

Consumers Are Shopping in More Locations Than Ever. Consumer electronics websites (45%). Target consumers at different stages of the buyer’s journey. In the age of free shipping, 2-day shipping, and ship-to-store options, consumers can afford to wait. Shoppers have many sites to choose from, online and offline.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

CPC Strategy

MARCH 7, 2024

A month later, they announced a partnership with The Trade Desk that “aims to make CPG advertisers’ media buys more data-driven on The Trade Desk by enabling them to reach purchase-minded audiences based on Instacart’s consumer behavior and product purchase data.”

Blog 63

Blog Shipping Costs Omnichannel Apparel 63

BigCommerce

OCTOBER 26, 2017

Consumer Electronics. For brands making more than $1M in annual revenue (considered mid-market), winning globally is about winning market share and customer love. Product: What consumer and socioeconomic factors may impact merchandising? Be sure yours are socially accepted –– or altered to fit consumer needs.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

SellBrite

OCTOBER 4, 2017

For marketplaces to maintain their busy site traffic, they have to monitor and update their policies and features to keep consumers satisfied and loyal. While these changes may seem like a slight blow to sellers, the updates will help eBay support activity and safety and improve the customer experience.

Shipping Costs 104

Shipping Costs Shipping Labels Shipping Consumer Electronics 104

ESW

SEPTEMBER 9, 2019

For the last few years, manufacturers in a variety of industries have been confronted by consumer groups over the inability to repair their devices. From farming equipment to consumer tech, manufacturers currently control the repair process and are legally able to void warranties if consumers use third parties to repair their products.

eCommerce 60

eCommerce Electronics Consumer Electronics Subscription 60