BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Technology 224

Technology Point of Sale Customer Experience Customer Loyalty 224

365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. And it seems that fulfilment is set to be a key differentiator.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 202

Payment Services Retail Point of Sale Supplies 202

Retail TouchPoints

AUGUST 3, 2022

Which is great news for consumers who are unabashed fans of buy now, pay later, also called BNPL. Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. It expands potential customer base. •

Payment Services 227

Payment Services PayPal Electronics Games 227

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 206

Shipping Costs Improvements Live Chat Retail 206

Retail TouchPoints

OCTOBER 4, 2023

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Consumers have so much choice, and brands more than ever need to show up in a way that’s relevant.” said Reduto.

Retail 227

Retail Consumer Shopping Carts Technology 227

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. She has worked with several global companies focusing on risk management strategy.

Payment Services 237

Payment Services Retail POS Operations 237

Retail TouchPoints

MAY 18, 2021

with Instagram-worthy interiors that are driving up neighborhood property values and attracting luxury consumers. To stand out in a cannabis retail environment, design and product often work hand in hand to tell the brand story and connect with consumers looking for a lifestyle brand to complement their personal style. Experience.

Jewelry 296

Jewelry Customer Experience Customer Loyalty Point of Sale 296

GetElastic

OCTOBER 27, 2021

A strong performer with a robust product offering including fraud detection, point of sale, alternative payment options (like Venmo and PayPal consumer accounts) and financing options such as BNPL (Buy Now Pay Later). Additional wins: transparent pricing, ease of use, and dedicated customer support. Website: paypal.com.

Payment Services 148

Payment Services Payments Merchant Services PayPal 148

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. Re-thinking the in-person experience.

POS 220

POS Retail Information Customer Loyalty 220

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. With over 555.6

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Retail TouchPoints

MARCH 31, 2023

This wide-ranging functionality is crucial, because it’s not just about the payment of course — there is a wide range of ways the brand needs to empower its customer. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted. It’s reckoned that nearly 4.5

Financial Services 235

Financial Services Payment Services Payments Small Business Retail 235

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy.

Customer Data 221

Customer Data Marketing Customer POS 221

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 284

Merchant Services Cryptocurrencies Payments Payment Services 284

Dynamic Action

JUNE 9, 2023

In fact, according to Gartner, companies that provide a great customer experience are up to 60% more profitable. Evolution of Merchandising Experience Customer experience initially focused on the point of sale and beyond. Customer Loyalty – Consistency breeds loyalty.

Multi-channel 62

Multi-channel Customer Loyalty Point of Sale Customer Experience 62

RetailMinded

MARCH 10, 2022

While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit. Brand health includes customer loyalty, the consumer experience journey and customer connectivity.

POS 98

POS eCommerce Payment Services Fulfillment 98

RTP blog

SEPTEMBER 28, 2018

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. Retailers need to implement effective fraud management solutions to keep consumers safe.

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well.

Omnichannel 171

Omnichannel Payment Services Specialty Retailers Customer Loyalty 171

Korona

FEBRUARY 9, 2023

These policies encourage consumers to take a chance on products they would otherwise hesitate to purchase. And while shipping costs reduce the frequency of orders, they are likely to result in fewer returns and a higher profit margin, as customers are not only likely to keep their goods but also to cover the shipping costs themselves.

Improvements 98

Improvements Payment Services POS Payments 98

365 Retail

DECEMBER 12, 2023

“Amperity provides us with the critical foundation necessary to knit together our customer data, deepen and expand the meaningful connections we’ve established with customers, and deliver tailored experiences at scale.” Amperity enables us to create unified customer profiles and actionable insights we need to scale.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Korona

AUGUST 12, 2022

If you work in any capacity of the retail industry then you must have heard at least some knowledge of customer loyalty programs. Over the last couple decades, customer management and rewards programs have blossomed and proliferated alongside more bigger developments in the digital world. . Loyalty And Rewards.

Customer Loyalty 52

Customer Loyalty POS Customer Retention Point of Sale 52

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. Analyzing POS gift card data is an effective way for retailers to draw insights from customer behavior that would otherwise be difficult to obtain from consumers.

POS 52

POS Gifts Payment Services Merchant Services 52

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . The customer is a businesses’ most important asset after all.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. What is the size of cloud point of sale (POS) market?

POS 52

POS Payment Services Point of Sale Payments 52

Korona

AUGUST 27, 2022

Among many other things, you’ll likely need a retail cash wrap , point of sale system with necessary accessories, cleaning materials, technical devices, signage, and display hardware. Today, the average modern-day consumer pays for their daily purchases with credit cards, debit cards, or mobile wallets. Security supplies.

Payment Services 52

Payment Services Small Business Retail Merchant Services POS 52

iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. Consumers want live information about product availability. Speed can be enhanced with features such as integration with weight scales, automatic pricing for weighed goods, and minimising the number of clicks per sale.

POS 52

POS Payment Services Point of Sale Leisure 52

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Because customers demand it. Why focus on omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Korona

SEPTEMBER 29, 2022

Nonetheless, an increase of consumer products and evolving shopper behavioral patterns has shown that customers are eager to buy the products they want from the stores they prefer. Omnichannel Sales . Offering rewards to customers who are loyal to your store will keep them coming back. KORONA POS Does It All.

Payment Services 52

Payment Services POS Point of Sale Food and Beverages 52

RTP blog

APRIL 23, 2018

These customers are much more willing to pay a fraction of the ownership cost for the benefit of a product for a short time. As consumer attitudes have changed when it comes to fractional ownership, the ease of offering fractional ownership at traditional retail businesses has progressed.

eCommerce 150

eCommerce Retail POS Toys 150

RetailMinded

DECEMBER 21, 2022

It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Keeping these key points in mind, let’s look into 2023 with some predictions of what we can expect.

Retail 52

Retail Merchant Services Marketing Supplies 52

Korona

OCTOBER 6, 2021

Age, gender, previous purchases, online interactions with your site, and how often consumers purchase your wines are information that your wine POS should collect. . Other additional consumer information includes purchase history (both in-person and online), detailed order notes, lifetime value, and customer preferences. .

POS 52

POS Payment Services Point of Sale Events 52

Optimizely

FEBRUARY 13, 2018

That way, you won’t annoy your customer and cause them to walk away from your brand before customer service is able to handle their complaint. Integrate all your customer data. If you sell your product direct to consumer, you likely use an ecommerce platform. Customer service data like open tickets or resolved issues.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

RTP blog

JANUARY 26, 2018

A Few Facts About Your Biggest Demographic For starters, let’s consider a few fundamental points about retailers’ largest consumer group: The Millennial generation, which includes those born between 1982 and 2000, is already more numerous than any other age group—even the baby boomers ( 83 million vs. 75 million ).

Customer Experience 150

Customer Experience Customer Mobile Article 150

iVend

DECEMBER 2, 2019

Customers will benefit from the omnichannel capabilities designed to support business growth and expansion, as well as enhance shopping experiences through the personalization and convenience today’s consumers have come to expect. We are confident this partnership will ultimately benefit the end user.

Retail 64

Retail Merchant Services Omnichannel POS 64

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Learn More >> The New Customer Journey.

Omnichannel 105

Omnichannel Leisure Technology Channel 105