Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., The result has been the creation of new enclaves of wealthy consumers in cities across the U.S., Then, ideally, one day those customers will say, ‘I’d love to go to Bal Harbour Shops.

Travel 278

Travel Consumer Shipping Drop Ship 278

BigCommerce

NOVEMBER 16, 2017

Putting an effective ecommerce shipping strategy in place is one of the most impactful steps you can take to grow your business online. Of course, while shipping can be a powerful point of differentiation for your brand, it’s important to make sure that your company can actually act on the strategy. Ecommerce Shipping Best Practices.

Shipping Costs 420

Shipping Costs Shipping Merchant Services eCommerce 420

lateshipment

OCTOBER 30, 2020

The fact that this year’s holiday season is happening amidst a global pandemic itself is a challenge for everyone as it is unprecedented. Customers are confused between spending on products that they’re craving and saving money by just going for the need of the situation. Important eCommerce Events. Halloween - Saturday, 31st October.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Groove

AUGUST 22, 2022

In eCommerce, brands are constantly searching for new ways to make their products accessible to new markets. By offering your perishable products directly to consumers outside of your existing in-person sales channels, you will earn new brand champions without sacrificing profit margins to middle-men and chain grocery stores.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Read on to get access to all the critical data you need to plan your marketing game this holiday season. eCommerce 2021 Holiday Calendar for Marketing Campaigns. Halloween - Sunday, 31st October.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

Shipping Costs 318

Shipping Costs Consumer Supplies Shipping 318

Retail TouchPoints

NOVEMBER 2, 2021

It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.

Point of Sale 287

Point of Sale Mobile Customer Marketing 287

lateshipment

OCTOBER 11, 2023

Holiday marketing could be very different from marketing throughout the year. And this season, we come bearing holiday marketing ideas. Why should brands focus on their Holiday Marketing this season? Deloitte) An average consumer is set to hit $1,430 on an average during the holidays. trillion dollars.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Payment Services 258

Payment Services Marketing Beauty and Health Customer 258

Wiser

SEPTEMBER 5, 2023

Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. Discounts have been a traditional marketing tactic for as long as commerce itself has existed. Discounts can also be a powerful tool for clearing out inventory and attracting new customers.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Retail TouchPoints

NOVEMBER 15, 2023

Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. For items that sell on ThredUp, customers will receive Rebag credit that can be used online and in store. ”

Shipping Labels 293

Shipping Labels Accessories Jewelry Fashion 293

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 249

Consumer Food and Beverages Retail Apparel 249

BigCommerce

APRIL 9, 2020

Every consumer loves a good deal (myself included). So much so that 92% of consumers in the U.S. used coupons when…

Shipping 544

Shipping Customer Consumer eCommerce Marketing 544

Retail TouchPoints

APRIL 13, 2023

To get people to reach for your product repeatedly, learn how to stand out across the customer journey using a digital-first media strategy. Understanding Wine Consumer Behavior Trends Today’s wine buyers skew older and are more affluent. ” However, some alternative wine segments are seeing growth with younger demographics.

Marketing 308

Marketing Omnichannel Channel Social Media 308

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset.

Marketing 252

Marketing Fashion Shipping Costs Consumer 252

Ecommerce Platforms

JULY 19, 2021

Direct-to-consumer (D2C) marketing is quickly becoming the choice route for CPG (Consumer Packaged Goods) brands and manufacturers to gain entry into the market directly rather than via a middleman structure. So in this article we will be showing you all there is to know about direct-to-consumer marketing.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

Direct-to-consumer (D2C) marketing is quickly becoming the choice route for CPG (Consumer Packaged Goods) brands and manufacturers to gain entry into the market directly rather than via a middleman structure. So in this article we will be showing you all there is to know about direct-to-consumer marketing.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Retail TouchPoints

AUGUST 11, 2020

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

Shipping Costs 229

Shipping Costs Shipping Merchant Services eCommerce 229

ESW

NOVEMBER 29, 2023

In today’s global marketplace, brands are constantly expanding their reach to connect with customers everywhere. With this expansion comes challenges, such as the shipping and handling of products classified as dangerous goods. As a result, they are subject to handling, shipping, packaging and transportation regulations.

Shipping 157

Shipping Document Electronics Presentation 157

Retail TouchPoints

MARCH 23, 2022

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate behemoth or just starting in the founder’s garage, they’re all in an open environment with equal access to consumers. Lynch shares more about stackt’s evolution and how it’s cultivating a community-driven experience for brands and consumers.

Shipping 227

Shipping Small Business Retail Outdoor POS 227

lateshipment

AUGUST 21, 2020

Of the many reasons for cart abandonment, the shipping fee is among the biggest. It plays a crucial role in influencing consumers’ online purchasing behavior and decision making. The truth is that today’s customers don’t appreciate a separate cost being added to their products at checkout. Will free shipping impact my margin?

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer 246

Retail TouchPoints

APRIL 27, 2023

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. For example, most consumers today are concerned about carbon emissions, climate change and sustainability.

Shipping Costs 261

Shipping Costs eCommerce Customer Shipping 261

Retail TouchPoints

JUNE 30, 2023

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. Understanding this process and implementing a relationship and engagement strategy has been a priority for us as we create a dialogue with our consumers that is more than just a transaction.

Customer 235

Customer Workshop Gifts Multi-channel 235

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

Customer Loyalty 197

Customer Loyalty Customer Retail Shipping Costs 197

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Here’s what our analysis revealed. Gen X Homeowners Making Improvements.

Improvements 277

Improvements Home Furnishings Shipping Costs Customer 277

Omnisend

DECEMBER 1, 2021

As an ecommerce vendor, there’s nothing you can do to avoid shipping delays. We’ll also give you a basic shipping delay email template to help you communicate delays to customers. Managing customer expectations. Effectively approaching order fulfillment is all about managing the customer’s expectations.

Shipping Costs 158

Shipping Costs Shipping Information Order Fulfillment 158

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. For brands, that makes it much more difficult to stand out.

Shipping Costs 231

Shipping Costs Customer Multi-channel Consumer 231

lateshipment

AUGUST 31, 2023

59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. But, let’s face it.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

Groove

AUGUST 4, 2022

What Is A Custom Delivery Date Picker? A delivery date picker is exactly what it sounds like - a widget or embedded piece of content that allows customers to specify the exact date that they would like their products to arrive. Keep an open mind as to if your customers could benefit from implementations like this as well.

Food and Beverages 195

Food and Beverages Customer Merchant Services Shipping Costs 195

Algopix

JUNE 22, 2023

In the ever-expanding world of e-commerce, shipping management plays a vital role in ensuring the seamless movement of goods from the seller to the buyer. To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations.

Shipping Costs 100

Shipping Costs Shipping Operations Management 100

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

JUNE 9, 2023

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

Supplies 226

Supplies Operations Shipping Costs Customer 226

Groove

AUGUST 13, 2020

In this blog, we're exploring 5 strategies to help you create a positive eCommerce customer experience. eCommerce Customer Experience: Tips & Strategies. Online interactions between consumers and businesses are just as important as in-person touch-points. A personalized content marketing strategy comes with many benefits.

Customer Experience 326

Customer Experience Customer eCommerce Social Media 326

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Kissmetrics

DECEMBER 11, 2022

I’m not talking about things like $firstname, or order by $date for free shipping – but actual personalization based on their behavioral triggers. According to the latest Blueshift Report , trigger-based marketing emails outperform batch and blast emails by 497%. Recently , behavioral email marketing showed high promise of sales.

Marketing 275

Marketing Customer Retention White Paper Download 275